Fountain Store Australia & New Zealand Reviews 880

The Fountain Store made it easy to select what we wanted via the website. The fountain was exactly what we were looking for. Arranging delivery to Queensland was easy and at a great price. Once wi... See more

Ordering and product choice were so easy. Transport to Cairns a wee bit slower than expected. But all Regional deliveries ate! I purchased the fandango water fountain… changed the colour to black, t... See more

Putra Abstract arrived quickly and looks exactly as photographed - love it! Ground prepared for installation, although as a July birthday gift it won't be installed outside quickly. Response to questi... See more

Hi, introducing myself - I live in Newcastle, unable to visit showroom due to mobility/health issues but wanting a water feature to counter hot Summer days and nights was obliged to order online... See more

The fountain was delivered to regional NSW in a couple of days. Arrived in perfect condition, delivered by a very obliging driver. Delivery fee was very reasonable. Best news though, we love the fou... See more

Great service, contact was immediate and friendly, helpful and delivered as promised. This was a Christmas present for c my brother. Love these guys products and service, will definitely be ordering... See more

An extremely wonderful experience in the easy online ordering, very quick and efficient delivery also. The quality of these fountains are so beautiful and very lightweight for easy positioning. We h... See more

The statue was delivered on time and with Amex who were polite and helpful. Fountian Store Australia have been true to my experiences with them. I've now purchased five items from this company and f... See more

Great website and large variety of products with excellent pictures and descriptions, like dimensions and weight. My fountain arrived well packaged and within estimated timeframe. I'm so delighted wi... See more

Great service quickly delivered and correspondence awesome . Loved the Buddha Courage fountain so much 2 more of my friends bought them too after seeing mine .. same Amazing service for them also .... See more

Absolutely love my Scottsdale Cascading Nature Fountain!!! It has nestled beautifully into my small garden and has added an ambience that has to be felt to be believed!!!! A great shopping experienc... See more

1. The delivery driver was prompt, efficient, and friendly. 2. The fountain tiers were not all totally horizontal after the fountain was assembled. Water tipped out of one side of some ti... See more

Loved my recent purchases. The discount I received was awesome, freight cost to rural Queensland was very reasonable and my fountain arrived within the week. Will most definately be back for my nex... See more

This company is so good at displaying items with measurements, ordering procedures, tracking of items and delivery of excellent goods that I'm really drawn time and time again back to this site. Lov... See more

Very happy with my purchase. I struggled to find a desktop fountain that didn't look cheaply made. Until I found Fountain Store Australia. The product look good online but was actually way better than... See more

We were sold a defective fountain coat $600 that is leaking water and built incorrectly, we have to pour water into the basin every 1.5 hours for the fountain to work properly and prevent the motor... See more

We are happy with installed product, adds tranquility to our little garden alfresco. Good communication and post sale support. Thank you Daniel and Fountain Store.

So many misleading messages. Such a terrible delivery system .The staff at Fountain Store are amazing at responding. It's Star Track that need to do better. Appreciate all you have done but would hav... See more

Delivery took around a month but the company were helpful in getting the misdelivery resolved. The birdbath once delivered however turned out to be poorly constructed. Its base was made from ceramic w... See more

I stupidly bought the Laguna Round Solar Fountain sight unseen online. The picture on the website shows water flowing about 50mm above the top of fountain but the solar pump is not strong enough to a... See more

I came across a shop at the Melbourne Home Show with a product I genuinely liked and was considering buying. Unfortunately, the experience was let down by poor customer service. While he wasn’t outr... See more

Not giving a 5 star as there is a faulty cable/ Light, and will ba waiting on a response to see how this gets resolved. But on the other hand I'm happy with fast delivery even being on other side of c... See more

Absolutely loved the bird bath, however, the wings on the fairy were broken off. Even though well packaged, there is not enough foam protection around sensitive wings. One good jolt would easily snap... See more

Very pleased with my purchase a very pretty item. Your site is easy to peruse with item description and prices clearly marked. Delivery excellent and surprisingly very quick .. would not hesitate to r... See more

Fast delivery very happy with my fountain but there was a issue with the cables not being as long as the specifications which I needed and they very promptly sent me new cables to spec now that how r... See more

I have still not received details about my order. I have a tracking number, but upon calling the Fountain Shop, they tell me my order was picked up. After calling aramex, they tell me they have is... See more

The item was sent very quickly which is great. I bought it as a gift for my mum. She loves it. The only thing I reckon that would make it perfect is when the sun isn't on the solar panel it still work... See more

Really helpful consultant answering all my questions. Helped with availability even thought the item said sold out online. Order after 2:00pm on a public holiday and I had the item 2 days later. Ve... See more

Awaiting product to arrive customer service is excellent. Well my fountain finally arrived which is no fault of fountain store. My husband, family n I love it and enjoying the evening to the soothin... See more

The product is lovely quality and was super well-packed to prevent damage. Arrived in the time advertsed. Might not have ordered had l known the courier was Aramex, who have terrible reviews, and who... See more

Delivery right on time. Instructions for assembly clear and helpful. Even the husband didn’t have trouble. Just sitting back now enjoying the beautiful sound of trickling water. Thank you 🪴

Great communication and quick delivery. Overall, a great experience and I would be happy to order again from you. I ordered two vases and both arrived safely, having been packaged well and delivered... See more

This is my fourth lady figurine (Carmen) I’ve brought, absolutely love them, especially my latest Carmen, I need a bigger house! Very happy, thank you. ☺️

Wow! What a wonderful addition to my garden. I would not have believed I could obtain something of that quality for that price. The statue was securely packed and arrived earlier than expected. I w... See more

The item I wanted wasn’t showing on the website and after contacting the business they advised there was one available. This item was for a birthday, arrived well packed no breakages and the recipie... See more

Very good ordering experience and very quick delivery but the item had a small white blemish on the base of the bird bath which stands out against the grey coating I am hoping the coating will not st... See more

Love the item bigger than I expected which suits me fine. Delivery was quick. Got it on a Tuesday ordered on a Sunday. Looking forward to ordering more items..

I ordered the pump quite easily and was told delivery date on numerous occasion/ emails that the item was to be delivered on January 29th, yesterday. So far NO DELIVERY. NO EXPLANATION NO ADVISE.

The fountain arrived quickly and in good condition. The person delivering it was very helpful and brought the packaged across to my place. The fountain is very simple and looks great. The only thin... See more