Verified
Reply from Grønt Fokus
Hei Steinar
Tusen takk for hyggelig tilbakemelding. Det setter vi stor pris på.
Mvh
Maria, Kundeservice
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Company details
Written by the company
Grønt Fokus ble grunnlagt av Ragnar Follesøy i 1992. Mange slags produkter har vært innom vårt sortiment siden starten, men hagestuer, skyvedører og drivhus har alltid vært våre kjerneprodukter. I de seneste årene har vi også levert mengder av anneks, redskapsboder, garderober, vinduer, ytterdører med mer, til hus og hager over hele Norge. Firmaet eies nå av Skånska Byggvaror i Sverige og er i tillegg en del av Byggmax-gruppen. Grønt Fokus har butikkutstillinger i Kristiansand, Oslo, Stavanger og Bergen. De to sistnevnte ligger inne hos Plantasjen på Forus og i Os. I våre butikker kan du se et utvalg av vårt sortiment, i tillegg til å kunne prate med våre eksperter. Vi har også et eget kundesenter som kan kontaktes på e-post og telefon, og vi hjelper deg mer enn gjerne. Vi bestreber oss på å kunne tilby alle nordmenn produkter av høy kvalitet til gode priser, slik at vi kan hjelpe deg å skape et drømmehjem der du bor.
Contact info
Mjåvannsvegen 54, 4628, Kristiansand, Norway
- 38 18 18 18
- [email protected]
- grontfokus.no
4.3
Excellent
384 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Verified
Holder leveringstid og god informasjon…
Holder leveringstid og god informasjon under veis.
18 July 2024
Reply from Grønt Fokus
Hei Atle
Tusen takk for hyggelig tilbakemelding. Det setter vi stor på pris på.
Mvh
Maria, Kundeservice
Verified
Reply from Grønt Fokus
Hei Trond
Tusen takk for veldig fin tilbakemelding. Det setter vi stor pris på.
Mvh
Maria, Kundeservice
Verified
Reply from Grønt Fokus
Hei
Tusen takk for din tilbakemelding. Vi er glad for å høre at du er fornøyd med leveransen.
Mvh
Maria, Kundeservice
Verified
Reply from Grønt Fokus
Hei Alf Martin
Tusen takk for veldig fin tilbakemelding. Det setter vi stor pris på.
Mvh
Maria, Kundeservice
Verified
Rask levering og super kvalitet
13 August 2023
Reply from Grønt Fokus
Hei
Tusen takk for veldig fin tilbakemelding. Vi er glad for å høre at du er fornøyd med levering og kvalitet.
Mvh
Maria, Kundeservice
Verified
Sen levering!
7 June 2023
Reply from Grønt Fokus
Hei Thor Olaf
Takk for din tilbakemelding. Beklager sen leveranse på din ordre. Vi ser at du har dialog med vårt kundesenter ang din leveranse. Du vil bli kontaktet igjen i løpet av dagen.
Mvh
Maria, Kundeservice
I have been waiting for my order for 11…
I have been waiting for my order for 11 weeks already (GronFocus was told that delivery will take 2 weeks) GronFocus sells goods that he does not have in stock and then says all sorts of nonsense to delay time. Also prices are higher than other similar sellers.
8 June 2023
Unprompted review
Reply from Grønt Fokus
Dear Customer.
Unfortunately, for some reason only parts of the order were delivered and the transportation company have not succeeded in finding the missing items.
We therefore ordered new goods which will be delivered within a short time. The transport company are trying to contact you in this very moment about the new delivery.
We therefore hope everything will be delivered within a very short time.
Best Regards
Maria, Kundeservice
Order was damaged
We had to wait more than 6 weeks for the order. Not only that, we received a sliding door that was the wrong size and with damaged doors. We were offered 800 kr to paint the signs ourselves. We refuse it.
I think you should pay attention to better packaging during transportation and listen to what customers expect from you.
19 October 2022
Unprompted review
Reply from Grønt Fokus
Hei Rugile
Takk for din tilbakemelding. Vi beklager at du mottok sending med skade.
Vi kan ikke se hvilken ordre dette gjelder, så kontakt oss gjerne på mail [email protected] med kundeopplysninger, så kan vi sjekke hva som har skjedd i dette tilfellet.
Mvh
Maria, Kundeservice
Verified
Reply from Grønt Fokus
Hi Richard
Thank you so much for your nice feedback.
Mvh
Maria, Kundeservice
Verified
Rask levering og god kvalitet.
20 August 2022
Reply from Grønt Fokus
Hei Bjarne
Tusen takk for hyggelig tilbakemelding. Det setter vi stor pris på.
Mvh
Maria, Kundeservice
Verified
Super service!
9 June 2022
Reply from Grønt Fokus
Hei Monica!
Tusen takk for hyggelig tilbakemelding. Du har bare gitt oss en stjerne, men en hyggelig kommentar, så da forstår vi du er fornøyd med vår service:)?
Mvh
Maria, Kundeservice
Verified
God service👍
11 February 2022
Reply from Grønt Fokus
Hei Kjell
Tusen takk for fin tilbakemelding, det setter vi stor pris på.
Mvh
Maria. Kundeservice
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