Halara Reviews 137

Posted in Dec that customer service was appalling, have since been offered a gift card instead of a return, but nothing has arrived. They have suddenly changed the case number (after about 15 message... See more

If I could give this company no stars I would I have just sent back a pair of trousers back because they were supposed to be a 12/14 if they fitted a size 8 I’d be surprised , I then sent them back ha... See more

Please don’t waste your tin and money. I actually chose the gift card return option thinking it was easier, and they never sent me it. I contacted them many times and every time they said something li... See more

If I could give it a zero I would, but I can't so I give it a 1. Bought 2 pairs of their "famous" miracle gym tights, picked the size according to their size chart and both pairs have split in the ins... See more

Same problem as everyone else on this site. Tried to return but keeps telling me my Internet is not connecting. Absolutely nothing wrong with my Internet but everyone trying to return is having same i... See more

I have never experienced such a psychologically manipulative return process. Continually being prompted on screen if I wanted to continue my return (item by item) or ‘give up’. Also required to pay fo... See more

I was apprehensive ordering from here after reading the reviews but I’m very happy with my order. It arrived early and the leggings fit perfectly and are true to size. So soft! I have always struggled... See more

Ordered pants in a medium. Typically I wear size8-10.. pants were tighter than I'd like. Best to order up! Returning is almost impossible and you pay to return, plus they deduct the shipping cost from... See more

Have had 7 pairs of trousers which I am delighted with but , my last order was not what I THOUGHT I had ordered so needed to return it ..TOTALLY IMPOSSIBLE.This order ,not listed as being purchased so... See more

Received a below standard product- stitching on waffle straight trousers was too tight and caused pulling. No exchange offered. Returns policy from UK was so time consuming and difficult that took... See more

Oh Heck wish I'd looked here 1st. I ordered some leggings, I received no confirmation and no paperwork. The leggings arrived and were quite small and not flattering at all. So I asked to return them... See more

Ordered more shorts on the 6th July using 'thehalara.co_uk' website (not the .Com website). Received dispatch notification 7th July and received today (11th July). Fabulously comfortable high waisted... See more

I wouldn't repeat the mistake of buying stuff from Halara again. They mislead you to believe they are user friendly and provide good quality and reasonably priced clothes. In fact, it take ages to rec... See more

I purchased some leggings for my partner for Christmas but they were too small. It has been more or less impossible for me to return these to get a refund. I have provided my details and order number... See more

Very thin jeans ,I wanted to return but it took a week for a reply I finally returned them ( there charge to return) .Only to receive £10 back off a £59 order .Now unable to contact this rubbish compa... See more

Just don’t do it!!! They make returning items as difficult as is humanly possible so you give up. I’m still trying. Worst business practice imaginable so save yourself hours of frustration.

Waited over 1 month for my items to be received. Opened up only to find that the wrong items (no pockets, no butt lift, straight basic crap product ever) Reached out to support and they informed me th... See more

Hopped on the Halara bandwagon a few months ago and was delighted with the two pairs of jeans I purchased. Recently bought 3 pairs of trousers that are currently being heavily promoted. The sizing i... See more

I haven't written jeans in nearly a decade as I find them so uncomfortable and trousers generally. Especially after lockdown and working from home and just got mine today SO COMFY OMG! I LOVE this com... See more

I find Halara to be an excellent company. I have bought so much from them this year. Their clothes are high quality at an affordable price. They are so comfortable and stylish, really well made and... See more

Bought two mpairs of very poor quality trousers retuned through the process and was given a gift card NOT wehat I wanted I DO NOT want anything other than a full refund Live chat was a waste of time... See more

My experience is totally different to some of the recent GB/UK purchaser experiences. I ordered some shorts and work style trousers on the 25th June and they arrived 5 days later. The material is be... See more

I ordered in December and waited for ages. Then they claimed it was delivered and nothing arrived. Maybe it was stolen- how can I really know? Anyway I contacted their customer services and they offer... See more

Absolutely horrendous, never but these products Leggings after a few wears come apart. Jeans smell horrendous and make you and your house smell of moth balls. They say they will give you a refund... See more

I placed my order almost month ago and I'm still waiting. Apparently they were out of stock however when I ordered there was definitely no mention of that fact. I'm very unhappy with them and I defin... See more

I’ve bought from Halara before and my jeans were good quality and really comfortable. I’ve purchased a different pair that are absolutely huge and despite emails back and forth it’s now one month and... See more

Awful "work trouser" which as many others have stated took weeks to arrive. Tried to start return process online and my order number is not recognised? Emailed 3 times and every reply is the same, adv... See more

My second review - I must be a glutton for punishment as after my last disastrous purchase and consequent attempt at returning items and finally accepting a gift card, I tried again using said... See more

I placed my order on 01st September. Estimated delivery was 17th September however, on tracking today (20thSept) the package has just left China! I had no idea the items were coming from China (I kne... See more

If could leave no starts I would! Order took ages to arrive with large additional.shipping costs to advertised price. Didn't fit. Customer service appalling. Requested refund and zero response. Many... See more

I have never had any issues with Halara, I have bought approx 10 pairs of different style trousers they have all been true to size and great quality. I had an issue of a lost parcel (evri) I conta... See more

Fake Halara I received the wrong colour and NOT the original Halara leggings! VERY poor quality! I soon worked out that they are a fake company trading under the same and wrote emails demanding a re... See more

They offered a £100 credit note if I would install the halara app. I installed it, but no credit notes were attached. I complained, and then start delay emails, more evidence needed (it was on ori... See more

I'm returning the order because the fabric is very uncomfortable and the style doesn't suit me. Fabric in videos and pictures looks very soft and comfortable but that's not the case for mine obv... See more

If things don’t fit it is practically IMPOSSIBLE TO RETURN ITEMS. I registered the return and sent the necessary pictures. I printed off the label. It CANNOT be sent through Royal Mail. The label... See more

Made an order 8 days ago. Not one item has even been shipped yet. I have emailed, live chat, messaged on social media and still no progress. I am so frustrated and disappointed as it was a big order.... See more

Quite concerned by the poor practices this company operate. I had an issue with an order and contacted them. They sent a generic automated reply about not giving refunds but if you want to discuss fur... See more

First time customer, I ordered jeans and a mini dress in UK size 10. After a week the order did not arrive so I emailed customer service. I got a reassuring response plus a £10 gift card due to the in... See more

This is the first time I have ordered from Halara and they were delivered today. Bearing previous reviews in mind, I ordered a Size 12/14 pair of jeans. I am very disappointed with the quality of the... See more