Hike Footwear Reviews 41,880

All of the shoes I have ordered from hike have been fantastic and game changers for me. I have balance issues due to a form of autoimmune disease and these shoes definitely do what is advertised by t... See more

These shoes(I ended up with four pairs) are very comfortable if you use the additionally purchased insoles. Even then, adding more arch support increases the comfort. Not sure why they can’t just incl... See more

Love my shoes! Comfortable, good material. My husband basically lived in his until I told him they were starting to stink. 😂 Also, very helpful customer support. Would definitely buy again. I’ve als... See more

The shoes I ordered never arrived. It showed they were on route and delivered to a local carrier, who when contacted, said they never received the package. Even though they had a tracking number. H... See more

Your shoes are the most comfortable shoe I have ever worn but the size description are “small “. Dealing with making an exchange was the most difficult experience I’ve ever had. You charged for exchan... See more

Packaging well done (cloth drawstring tote, low impact materials), but difficult to contact and get response from company. Also, international shipping lengthy and return process awkward. Still haven’... See more

Positive, uplifting marketing. I have been thinking about trying barefoot shoes for a while. I have a lot of issues with my feet. I was hoping to get some pain relief by allowing my toes to have roo... See more

These shoes are super comfortable! I've had painful feet my whole life (75 years) and it's great to finally wear shoes that don't hurt. You do need to measure your feet carefully and to check the sizi... See more

These shoes feel like no other. They are comfy right out of the box and help with many of the discomfort problems associated with aging. Once I realized I'd need a size larger than usual to get the... See more

I recently had total knee replacement and started wearing my Hike shoes. These's were the only shoes I felt grounded in. When starting outpatient therapy my therapist gave these shoes high praise.... See more

Shoes I ordered didn't fit to small. Can not get information to returning shoes. Followed directions to send emails. 3 days sending emails and waiting for response from 24/7 customer support. I WILL... See more

Shoes were not comfortable after 2 weeks of wearing them in my house. Sent email for a return, quick response from computer generated system indicating contact within 2 days. After 10 days finally h... See more

I was skeptical when I first opened the box and almost returned them before trying them on. I am soooo glad I did because I have never worn such comfortable sneakers! I love them, my feet don't hurt a... See more

Wearing Hike shoes has eliminated pain that I experienced from wearing other footwear brands. I do not have lingering foot/leg pains after I take these shoes off, either. Hike shoe soles give me a... See more

I really love these shoes! I was wearing the thick squishy popular shoes thinking they were helping me. I noticed my legs hurting and my balance was deteriorating after wearing them for a short peri... See more

We bought or Hike shoes for a trip to the Dominican Republic and they way out performed expectations! We were with other people who had standard water shoes and they were all complaining how much the... See more

Cute, possibly warm and comfortable. However extremely long delivery times on initial purchase and exchanges.l have prohibited me from finding out. Sizing different from shoes to boots. Shoes discolo... See more

Although I still must wear my orthotic supports (high instep with pronation) your footwear is very comfortable. I have a short narrow foot 8.5 D, but your wider toe area is greatly appreciated. Glad I... See more

As a senior citizen, I wore my shoes on a 3 country ten day Europe pilgrimage trip. We went through old fortress like monasteries and universities, and churches, where we walked all day, up hill, dow... See more

I have been buying Hike Footwear shoes for at least 3 years and personally own a closet full. However, when I ordered some for my husband I ordered the incorrect size (their size guide for men’s shoes... See more

UPDATE: Recieved 5 emails from Hike, through Trustpilot appoligizing, but am yet to be told how to make a return. Original review: First pair I ordered was too small. Ordered a second and they fit b... See more

The shipment arrived very slowly, but that could be tolerated. Regrettably, I needed a different size that was unavailable. I actually need a size men’s 13 which is not available. I requested t... See more

The refund policy is not a true refund policy. You only have 2 choices: (1) You can only get a partial monetary refund, but you can keep the shoes that don't fit; or (2) you can get another pair of... See more

I tried on one boot. Some of the lining came off. The boot had a chemical smell. I contacted the Hike help. They said they would not return the purchase. They offered 1/3 of the price. I continued to... See more

After two months, communicating with this company has been extremely difficult. Phone calls were never answered and emails avoided my requests. The original ordered shoes didn’t fit by using their mea... See more

I want refunds as stated. Not negotiating back and forth to see what is acceptable to me. The Better Business Bureau WILL be receiving copies of all correspondence. If I can get your company's addr... See more

I bought buy 2,get one free and then Buy one get one wide shoe. I’ve tried repeatedly to get to return them I was given an address in United Kingdom for returning at my expense. , which according to U... See more

I absolutely love Hike shoes!!! I have replaced all of my other shoes with these wonderful shoes! I have had difficulty with falling arches and foot pain, etc. for the last few years… I have tried oth... See more

I never received them… have messaged several times in order to correct. Though I got a response, never the product. After several weeks was notified they were to be returned to warehouse or shippin... See more

The shoes were sized different from the ones I had bought previously. Requested to send back and went through a trial of did I want 2 other pairs exchanged when I bought three. It became very confus... See more

I ordered two pairs of boots. Both were uncomfortable. After several attempts to return, the company offered a discount instead of sending the return address. I accepted. One pair I donated. The other... See more

The boots did not fit, one was smaller than the other. Apparently returning them wad too difficult for you to manage. I had to take a hit on the refund amount which is bullsh*t because I would rather... See more

Unbelievably cumbersome & lengthy return process. The shoes didn’t fit & I knew the style was such that exchanging them for a larger size wouldn’t be sn option. You made the return more difficul... See more

When I asked for a return label, I explained why your shoes wouldn’t work for me. I was made an offer which I declined and then a 2nd offer. I accepted but the shoes I selected were declined because... See more

The only negative about my experience is the length of time to receive my shoes. My ankle , which I broke about 3 years ago had been giving me fits but wearing these shoes has made it much better. I... See more

Your products are overhyped. My podiatrist indicated that the Hike footwear I bought has poor arch support and was cheaply made. You ship in a loose plastic bag, cau... See more

I returned the two pairs of shoes with ample explanation why they didn't work for me (this had to be done twice). Now they won't accept the returns. Returned items in plenty of time but now, weeks... See more

Was a little apprehensive how such a shoe would work. So much comfort while wearing the shoes. Experience encouraged me to purchas the "winter" version of the shoe. Shocked how comfortable and WA... See more

Poor quality construction overall on the body of the shoe. Stitching inconsistent, sizing inconsistent between right and left shoes. The toes on shoes are very low, like not enough material was used... See more

This company has horrible customer service. The quality of the boots is average at best, and they are too small. On the website, their return policy says you can return the boots within 30 days once c... See more

Shoes are great, in fact I ordered a second pair. Only complaint is the shoelaces keep coming untied so I replaced them with cotton laces and have had no further issues. One other comment in that it t... See more

First, the website kept changing shoe size but finally saved the correct size, however the wrong size was sent along with correct size of insoles. I called customer service & they assured me they woul... See more