Indy Reviews 11,684

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Une application simple, efficace. Qui a déjà intégré l'IA pour la reconnaissance des taux de TVA sur les notes de frais. Un gain de temps indéniable

Rated 5 out of 5 stars

Simple, efficace, navigation et usages faciles de prise en main, au top ! et le support est rapide et efficace quand on a des questions

Rated 5 out of 5 stars

This really is a great tool for freelancers who don't have much accounting knowledge. The customer support is really good, friendly and fast! I use the free version which in itself is already good. T... See more

Rated 5 out of 5 stars

Je dispose de cette application depuis plus d'un an dans ma pratique d'avocat. Très intuitif, pratique avec une équipe qui répond toujours à mes interrogations Je recommande à 100%

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Company details

  1. Accounting Software Company
  2. Business to Business Service
  3. Payroll Service
  4. Software Company
  5. Tax Preparation Service
  6. Tax Preparation Software

Written by the company

Indy automatise la comptabilité et les déclarations des indépendants. En se synchronisant avec le compte bancaire, Indy réalise la tenue comptable des indépendants jusqu'à leurs déclarations, TVA et bilan, tout en leur offrant une vue complète de leur activité. https://www.indy.fr

Indy, un service client aux petits soins

Written by the company

La satisfaction client est au coeur de nos préoccupations 💙

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I had a great experience with Indy

I had a great experience with Indy. The platform is clear, well designed, and really adapted to freelancers and independent professionals.

Special thanks to Mathilde, who was extremely helpful, responsive, and patient throughout the process. Her explanations were clear, reassuring, and made everything much easier to understand.

Highly recommended if you’re looking for a reliable and human-centered solution for managing your activity.

6 February 2026
Unprompted review
Rated 2 out of 5 stars

It took 3 weeks to open an account and…

It took 3 weeks to open an account and it’s not over yet. Support is ok-ish (can answer you the next day or just forget to answer) and quite useless if your profile isn’t streamlined. But that’s exactly when they needed ! Anyway, they can’t help and just refer to their providers, like Swan.

After 3 weeks of waiting and answering questions the account was still « under review ». I have already opened: Finom, Quonto, and Shine. It’s overkill and I will close Qonto, as they are not my exact fit, but my point is that my case was fine for them, but not for Indy.

I asked them to cancel my application and close account. Guess what ? Two weeks later it is still open and I didn’t receive my init transfer back.

5 January 2026
Unprompted review
Indy logo

Reply from Indy

Bonjour,
Merci pour votre retour. Nous sommes désolés de lire que nos délais de réponses ne correspondent pas à vos attentes. En parallèle, n'hésitez pas à contacter le service client pour que nous puissions vous identifier.

Bonne journée.

Rated 5 out of 5 stars

au top

Simple, efficace, navigation et usages faciles de prise en main, au top !
et le support est rapide et efficace quand on a des questions

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Super application

Super application! Hyper pratique au quotidien. De plus lorsque l’on a une question la réponse arrive très vite. Je tiens à remercier Prescillia pour son accompagnement et sa réactivité!

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellente application de gestion

Je dispose de cette application depuis plus d'un an dans ma pratique d'avocat.

Très intuitif, pratique avec une équipe qui répond toujours à mes interrogations

Je recommande à 100%

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Thieves indy and swan

Thieves! Try paying a bill at say a petrol station. Paid 27 euros, they took 200 from the account and are REFUSING to refund the difference claiming they 'have the right' to keep the money for 30 days.
This is such a common problem that a petrol company, Total now has an announcement on its help lines about it because so many people are complaining!

My advice having been bitten by them is not to go any where near them, not within a million miles

Apparently they are calling into question my honesty. If anyone doubts me I can send on copies of correspondence and the relevant bank statements

See their reply! Yes they think they can keep the money for 30 days! It is NOT there money! Depriving people of their property is THEFT.

26 August 2025
Unprompted review
Indy logo

Reply from Indy

Bonjour Viktoria,

Je suis sincèrement navrée que vous n'ayez pas été satisfaite de votre expérience.

Comme expliqué sur le live-chat, l’empreinte bancaire est une pré-autorisation demandée par le marchant, ici une station-service. Ainsi, il s'assure que les fonds nécessaires à l’opération sont bien disponibles sur votre compte.
La somme retenue sera de nouveau disponible dès que le marchand aura libéré cette emprunte, et cela peut légalement prendre 30 jours maximum.

Je vous rassure alors sur le fait que ni Swan, ni Indy, ne sont à l'origine de cette retenue.

N'hésitez pas à nous recontacter sur le live-chat si vous avez besoin d'en discuter à nouveau, nous restons pleinement disponibles pour vous accompagner.

Maëva
L'équipe Indy

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