Product availability is misleading
The product was listed as immediately deliverable, but I received an email later that it was not in stock and had to be procured.
13 November 2023
Unprompted review
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Company details
Written by the company
Bei JUMBO findet die ganze Familie alles rund um ihr Daheim. Ob ambitionierte Projekte zur Verschönerung des Lebensraums, Gestaltung des Gartens oder dem richtigen Gerät und Zubehör für viele Freizeitaktivitäten. Wir bieten mit 75’000 Artikeln eine riesige Auswahl. Unsere Sortimente gestalten wir mit einem speziellen Augenmerk auf Nachhaltigkeit, ohne dass die Preiswürdigkeit zu kurz kommt. Denn bei JUMBO findet man Woche für Woche die besten Aktionen der Schweiz. Dabei sind wir immer in eurer Nähe: Mit über 120 Verkaufsstellen braucht es keine langen Wege zum nächsten JUMBO. Und selbstverständlich findet man unser gesamtes Sortiment auch online auf JUMBO.CH. Bequem nach Hause liefern lassen oder sofort abholen in der nächsten Filiale – wir leben Omnichannel!
Contact info
Industriestrasse 34, 8305, Dietlikon, Switzerland
- +41 848 24 22 24
- jumbo.ch
2.3
Poor
580 reviews
Replied to 98% of negative reviews
Typically replies within 1 week
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Reply from JUMBO
Thank you very much for the good rating.
Best regards
Your JUMBO Team
Terrible logistics, terrible post-sell service. STAY AWAY
I ordered online a table and 6 chairs on March 20th. Table and chairs both came damaged by an evident lack of care in storing and transportation. I had to call 3 times and write 3 email to get my table finally replaced three weeks later. Now it is June 16th and I'm still waiting for the chairs to get replaced, despite many calls and e-mails. This is outrageous!
20 March 2023
Unprompted review
Katastrophale „Kundendiest“
Katastrophale „Kundendiest“
Arrogant, Frech, Unprofessionel
17 April 2023
Unprompted review
Probably worst customer service in…
Probably worst customer service in Switzerland. What I don’t understand is how they hire so rude people at every Filiale I have been in.
Maybe is in the job description, ''are you rude and arrogant and talk to the customer at arrogant and aggressive way? - than come work with us at Jumbo“ 😂
After I needed service to my bike 5 days after i bought it from Jumbo, I was transfer from Filiale to Filiale because they didn’t want to take any responsibilities and help me with the problem that they created Assembling the bike, and at every Filiale i went ( Aarberg, 2x Biel )the customer service was rude and talked in aggressive tone. In the end they try to send me again to other Filiale but I refuse to go and leave my bike. Now we will see what will come with all this, but I am scare it not gonna be good.
7 February 2023
Unprompted review
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