LKHProduction Reviews 252

My original order was lost in shipment, your customer support team took care of this immediately. I really appreciate doing buisness with you knowing the customer is your main concern.
Thank you

I loved the coat I bought from this company!

I ordered too late for Christmas but my order arrived shortly after. I was concerned about it because I had trouble tracking it. I sent an e mail on Christmas, not expecting a reply fora few days & I got a reply that day. It gave me peace of mind & I really appreciated that! Thanks for being so helpful & true to your words!

I ordered the Lamborghini Waterproof outdoor jacket, but I ordered the wrong size, I emailed customer service team, that I need to replace with new one, customer service told me, no need to worry, we will send you the correct size plus no need to send us back the jacket you keep both the jackets, Amazing customer services they are very prompt in responding to the emails.

The customer service was excellent.

All enquiries I had were answered with immediate effect.

I would definitely buy from them again and recommend them.

My order was received as I expected. It was a little late but the club gears team didn't forget about me. They kept me informed about my order and that alone showed me that they cared. When my order came, I was blown away. The craftsmanship was high quality and the fit was exact. Awesome. I will return to them in the future. They get an A from me.

The product was excellent,
Had slight initial issues, but were dealt with rapidly, to an excellent out come

Fits great, looks great and the material is smooth. Just not sure why the two orange straps.

Thnk you for my product my football top very nice feels great looks great more of a track suit top than a jacket however quality nice fits nice overall very happy will buy again after Xmas once again thank you very much I took a gamble on this site not noting nothing and I'm glad I did good job

A positive experience. It’s not a bluff. My Ping waterproof jacket has arrived. It took about 20 days, but that was stated. You can confidently order whatever you want — the goods do arrive at your home

I had a non delivery of goods, I assume they were stolen in transit as all I got was a note from Royal Mail and an empty packet. However I contacted their help email and got an immediate response. I opted for a replacement as I did want the goods. They expediated the replacement order and it arrived very soon after they contacted me about the problem I had with non delivery. I took photos of the said items to help with the enquiry. I was very pleased with the response from the company and certainly would trust them again due to the excellent customer care.

Excellent fit, high quality jacket. Customer service was superb insuring that i got the perfect fit. Thanks!

What a terrible company - poor customer service. Ordered a broncos jacket for my husbands birthday 5xl as I wanted it plenty big enough. Would have been a large at best in normal sizing. Same standard reply ‘within a few centimetres difference do you can have 30% off another crappy item.
Run dont walk from this company

I ordered some aston martin clothing from LKH and whilst the apparel was great what really impressed me was the customer service team.
They were very clear and prompt with their communication and kept me informed on progress from start to finish. A pleasure to deal with.

size is soo wrong--This is a terrible purchase waste of money- bad company to do business with

Do NOT use! this site is a scam. We ordered an adult XXL jacket and received a Childs large at best. They told us it was within a few centimeters of their sizing chart so we are stuck with it but could buy something else at 30% off. What a joke! do not recommend.

Scam, stay away.

The size chart for this company is terrible . Don’t bother if your an adult a Xl is like a small and the 3xl is maybe a large and when you find out they won’t let you return even though it states 99days return but they will always state it’s not their fault . Head elsewhere where they care for their customers

I have had an issue with this company since placing my order on 0ctober 12,2024.I cancelled the order by emailing the customer service after the phone number on their site had a message that reg phone is not in service.Next I got a PayPal notification saying my credit card company payed them through PayPal.Then I found out the order was coming from China.I received a email back saying my order would be cancelled.Then I kept updates on the order progress.I kept telling them I had cancelled the order,they said they would check into it and get back to me.Then I get a message saying that the order was shipped.They said someone in the company missed the notice to cancel the order and offered me a 25% credit o keep the order.They said the return freight would cost too much to send back.I told them that I didn’t want the order,thats why I cancelled it.I continued receiving shipping updates and when it got to the port in New York I told them to stop the order there and return it to their company.Received no response.The company did nothing to stop the order.About a week later the order was in transit to my home.I have received the order I cancelled.They sent me a message asking if I liked the product and once again I told them I had cancelled the order and they need to set up a return process.once again they offered me a 25%refund to keep the order I didn’t want.I contacted my credit card company to get my money back.They put a freeze on my card and was told they would open a fraud case against LKH.After receiving the order they closed the fraud case,and opened a dispute case against LKH.After a week of no resolution my credit card company said to communicate with LKHand try to resolve this issue.I told them I have been trying to resolve this issue but they refused to provide a return label.So after all the LKH runaround I told them i would accept their 25%credit and keep the order.So as of today,January 31,2025 the 25% credit still hasn’t been received.Both actions my credit card company took against LKH are closed and according to my credit card company they have received their money,but I am still getting the runaround from this company.

The shirt came in looking just like the picture. However, when I put it on, it was skin tight! When I measured the shirt, it was 2.5 inches short in the bust and another 2 in the length. I contacted LKH via e-mail just to request an "exchange" not a refund and they replied the next day. They said if the size matched the size chart then they would not exchange it. I took several sets of pictures and they still denied my request. I was offered a 35% discount, but why would I try again??