Loopi Reviews 6,249

excellent 👌, very easy to use website, clear and wasn’t sure of conditions items would arrive. wow 🤩 excellent quality like brand new, top brands and with offer being 1st time member excellent. ve... See more

Took advantage of a generous discount code over Easter to grab a couple of pairs of Levi's. I picked both showing as excellent condition and when they arrived I was more than impressed. No signs of... See more

Four days after ordering, I cannot track the parcel, as Royal Mail says, "We're Expecting it." Order page says, "Delivery 2-4 Days." Repeated emails sent to Loopi but absolutely no response from... See more

Great site, easy to navigate through the filter settings to get the sizing ect correctly, also the huge range of choice that's available makes the site great too. Items neatly folded within it's pac... See more

Lots of choice, great prices and quick delivery! Only issue I’ve had is one shirt was very obviously damaged by loopi, there was surface cuts on the sleeve which when washed got significantly worse, h... See more

Perfect product! Bought a previously owned pair of genuine Levi’s jeans, arrived in great condition - couldn’t be more pleased. Really good price and good delivery, wouldn’t hesitate to use Loopi... See more

Clothing exactly as described, there was a minor mark one the T shirt but it came out straight away with a quick wash and some stain remover. But as it’s a pre-owned product things like this are expec... See more

Ordered two pairs of Levi jeans one pair was fine the other item did not match the item pictures or description of the item I ordered. I contacted Customer service however they refused to ackn... See more

As a returning customer who has recently lost a great deal of weight, I sent several pairs of jeans back under the repurchase scheme. They were refused as were in damaged condition, they were in exact... See more

Being able to recycle is a great thing, the only thing that has sometimes let Loopi down in recent times is miss declaring sizes (40 waist but product comes as 38), and buttons missing on products. H... See more

Bought 3 items. Trainers advertised as size 9 were size 8. Patterned shirt stained plus little white dots like bleach splashes. 3rd item, another shirt, was great. Website says free returns if somethi... See more

I've bought a few pair of Levi's from them and service has been fantastic. Small error from the warehouse and a different pair of jeans were sent. Small email to them and they refunded cost and also t... See more

The items of clothing were exactly as described, all in excellent condition for being pre worn / pre owned items. My parcel containing the three items was dispatched quickly and was on my doorste... See more

I ordered two waterproof jackets, one for myself one for my husband, both arrived two days after ordering. Both were in immaculate condition, mine is perfect, but had to send my husbands back as it wa... See more

I ordered some blue Levi 501 straight cut. They arrived within a good time and they were in great condition. However they were bootcut. I contacted customer services and they quickly rectified... See more

Forget about Edj vintage or any of other vintage mistery box scammers, Loopi is one of the best vintage sellers that i trust and always receive by tomorrow, high quality clothes.. Cant thank enough fo... See more

I placed my order of two items on the 8th June 2025… I still hadn’t received my parcel by Monday 16th June, its statuses was still “on its way” which was very confusing. After some researc... See more

Great store, Caitlyn is very helpful and will do what she can to assist. If they can do something to assist with an item namely price, they will do their best to play ball over pricing. Highly recomme... See more

I bought a Calvin Klein jacket that is unwearable due to the amount of bobbles. I also bought a Tommy Hilfiger sweatshirt supposedly in a size large, I’m not sure if it’s a large child size but it cer... See more

Really cumbersome returns process, which I didn’t expect for an apparel retailer. You have to organise your own shipping label which makes things much less straightforward. It’s put me off shopping wi... See more

Couldn’t confirm my order and said my email address wasn’t working. When the items arrived one item had a cigarette burn in it but was told it wasn’t there in their packing photos . In fairness they d... See more

Got sent the wrong item, enquired three times about whether the actual item I ordered was still available… and was ignored each time. (Responded to my message though) They gave me a refund once I’... See more

Items poorly described. Sizing not made clear on website. Clothes described as excellent which Loopi define as "This item is practically new! It shows no obvious signs of being worn or washed and is i... See more

I purchased a fleece from loopi and when it arrived the zip was knackered, making the fleece unusable and pointless. There was no mention on the advert of any damage, a little mark here and there I co... See more

The service was good, although updates on the whereabouts of my order were non existent. Unfortunately the item I ordered was useless to me. The advertising led me to believe the track bottoms I... See more

Very happy with the shirt, no issues with delivery, but I would very much urge more thorough checks of garments are done before dispatch. My order arrived with the lovely additional of bird poo all do... See more

I bought items from the £5 sale and most where sloppy, old, stretched out, had marks (one was advertised, the other wasn't), I thought I was getting a fleeced lined jacket, but it was only the coll... See more

Size advertised was different to size delivered. Already posted it back via post office. You can offer me a credit voucher of the postage ( £5.75). Have bought lots of good stuff through you in the... See more

So, I ordered a pair of Levi's 505s, which looked in great condition had a good chunk of money off. I've had several before, which I was very pleased with. I was informed by email they'd been sent, bu... See more

Can't believe the jacket I bought was meant to be £45, it must have been a lie to make it seem like a good deal. It was originally in the £5 sale but the next day It had gone up to 13. Suspicious but... See more

I do not have my delivery yet. One of which was cancelled by you suddenly, at the last minute and refund was paid back into my account remaining one item which I wrote some emails about it to be del... See more

Really impressed. First time buying and my order was here far quicker than expected (within 2 days and I live in Northern Ireland). Clothes were great quality and as described. A few don't fit do I wi... See more

Not really happy ...description said excellent ...which from your definition ment perfect ,like new ! When they arrived the heal was worn down on both boots ....wearable ,but the description should... See more

Item didn’t arrive next day although I paid and ordered well within the time frame it states on the sight, jacket came was dirty and smaller than stated on site. Cost more to return the jacket than wh... See more

I ordered a pair of second hand Palladium canvas ankle boots. The picture on the site was not of the actual boots & so when they arrived they were a lot more grubby & marked than described. Postage... See more

I think I've made two orders now, both absolutely excellent 👍 the clothes are not only in great,as described condition, but obviously also super clean. Fine packaging also. Love it so far😎🤘

Extremely Disappointed with Product and Service We placed 2 orders for review cards for our business and never received them—despite being charged $120.65. It’s been months with no updates, no... See more

I bought some Levi fringed shorts for my Granddaughter. The pockets are hanging below the fringed legs and so are unfit for purpose.. The returns portal is not user friendly. I am unable to.proceed as... See more

Bought trainers for boyfriend, who didn't like them. Returned them and git a really quick refund.Welldone Loopi! So Bought myself 2 pairs of Nike,well cheap, but wow! Almost new condition and £35 a p... See more

Not what I expected: the fabric isn’t denim, but a mix of cotton & viscose, so is thin and floppy; the fit is looser than a 27” should be; the inside label says ‘Garment not for sale’ so they’re obvio... See more

Loopi descriptions was absolutely spot on . I just received my 1st ever delivery of an Ellesse jacket and adidas jacket and I’m very pleased with them.I was a bit sceptical but decided to give them... See more