Nude Project Reviews 7,906

I ordered one of the "iconic puffer" jackets on black friday. The pricing is a bit steep for what you get, but what you get is decent, though. The jacket looks great, and its cropped fit works great... See more

The quality of the clothes are 5 stars as well as the fit (size). Even though the prices are high it matches their quality. Therefore, it’s fair. On the other hand, I was surprised that after paying t... See more

Hidden $100+ tariffs without communication I was recently informed that I owe over $120 in tariffs and duties for one sweater. While I understand that shipping costs were paid, I was not provided w... See more

I love nude project with all my heart but ive bought an 85 euro chain that was marketed as a “summerish” item and it was shown in water giving off the illusion that it was waterproof. I later bought i... See more

Worst customer service experience I’ve ever encountered. Placed my order 3 months ago and still haven’t received anything. The customer service is basically non-existent because they don’t respond and... See more

Ordered twice from Nude Project and have no complaints, both my orders were relatively big. The quality of the clothes is really good. The speed of shipping is also really good. I love their unique de... See more

Went to the store in Madrid and had the best time The employees were super helpful in finding my size, I bought two shirts which I loved, would have bought more items but they had low stock and I c... See more

Order took more than three weeks to be sent, and there’s no cancellation or refund option. Bought during Black Friday so it seams they were selling without having the stock available. When it final... See more

Takes waaaay to long to deliver. I understand it's a busy season but at least write me a quick email to tell me it's taking a bit longer than usual. The support is also annoying because the AI agent i... See more

I had such a smooth experience shopping at Nude Project. Their website is super easy to navigate, and checking out took literally no time. What I loved the most was how clean and clear the order track... See more

Crazy bad!! Can not deliver. When asking for delivery time you get answer from an AI bot with absolutelly no useful information. Have askes 3 times for tracking link without any reply. Still waiting... See more

I’m genuinely impressed with Nude Project’s t-shirts. These aren’t your average tees—they strike the perfect balance between streetwear and elevated basics. The fabric is high-quality without feeling... See more

I ordered from Argentina, trusting Nude Project’s promo that claimed they’d cover all costs. Reality check: I had to pay an extra 60% in customs fees. I reached out expecting some accountability, but... See more

Terrible customer service. I received a handbag which had faulty stitching and fell apart after 1 use. They exchanged thw bav no problem however again the bag has faulty stitching in exactly the same... See more

I placed my order on 29 November, taking advantage of Black Friday to buy a Christmas present, thinking that it would arrive well in advance of the date. Well, it's now 20 days later and I still hav... See more

Quality products and fast overseas shipping! I love the casual and comfortable clothing I have purchased. These pieces have become a wardrobe staple. However, I’m sticking to online shopping as a vi... See more

Been ordering from Nude for a while now and I always get excited when a new drop comes out. Their pieces feel personal and creative, not like every other copy-paste streetwear brand out there. The f... See more

Ordered 12/05 got it 12/19 after writing on here a review stating I would do a chargeback. Wore it for first time today and it’s pilling, sad cause I paid $200 full price and it looks/felt nice but th... See more

HORRIFIC. As much as I wanted to support this company and love their branding…clearly they’ve dropped the ball on digital sales. They continue to post the opening of new stores on their social media p... See more

"I placed an order (#1277064) on November 28th, 2025, specifically for a Christmas gift. Despite their 'AI Agent' assuring me it would arrive on time, the order hasn't even been processed as of Ja... See more

The customer service is the worst I have ever experienced. I placed an order on 28/11/2025, and it was supposed to be delivered by Christmas. It is now January 12, 2026. I have tried to reach out... See more

Got an email today (12/15) requesting feedback on my shopping experience from 12/05 when I haven’t received a confirmation email my item was shipped. So here’s the feedback, this isn’t how you run a b... See more

The worst experience of online shopping ever. I made an order 10 days ago. Still my parcel hasn’t been dispatched. On the website it’s only a short message about delays. With no terms, n... See more

My girlfriend ordered paired sweaters for us as a gift for the New Year. We ordered to Latvia, but she accidentally ordered one sweater in wrong size(S instead of L). We contacted support and hoped t... See more

Awful customer service! Clearly states that taxes and duties are paid but when ups contacted us saying duty was to be paid they said they could do nothing about it. Do not bother buying stick to other... See more

Awful customer service. Bought my hoodie on the black friday sale for a discounted price. They never shipped my item, i chased them every week until they replied one day saying it will come in the nex... See more

Can't speak to the quality of items - or even if there will be a problem with charges (tariff). I ordered on Dec. 10th with promise of delivery for Christmas. Label not created until 12/19 with no... See more

No resolution, no help. Order not received within scheduled time frame. Can’t get through to anyone to request a refund via phone or email. AI just tells me to “be patient”. Even went into their store... See more

I ordered from them on november 28th, 4 articles total. 13 days have passed and the status of the order in their website has not yet passed the "awaiting shipment" phase, absolutely no developments. Y... See more

I placed my order on 25/11, and more than 20 days have passed without any progress. The carrier confirmed they still haven’t received the package, and every time I contact customer support I only get... See more

The clothes look good and the brand offers a unique style that can't be found elsewhere. But the quality does not match the price tag: it is no better than Zara or Mango despite being at least twice a... See more

One of the worst companies I have ever dealt with, my first pair of Jeans where lost, we re ordered, added a jacket and a beanie, we were later informed the Jeans we had ordered are out of stock and t... See more

Scamming company, they don’t respond on emails. They post on socials but don’t have service department. Never received my package with their Black Friday big scam campaign. DONT BUY FROM HERE. Money d... See more

I’d love telling you something about my experience if I just had received my order. Unfortunately I haven’t been receiving even an information on my confirmed order for 10 days. It seems it’s on th... See more

I ordered a hoodie on December 11th (order #1297426). The delivery window has passed, I haven’t received the package, and the pickup point confirmed they never received it. So far, the only resp... See more

Ordered on BF, arrive more than a month later. Order wasn't even shipped in a month, asked to cancel it but no, the "procedure" is to ship anyway and eventually make the refund (not sustainable + i ha... See more

Bracelet was way too big for a girl's wrist, even when adjusted to the smallest size! No size mentioned on the website when buying! Also it did not look like in the pictures. AND THEY CHARGE 10€ FO... See more

I’ve been a big fan of Nude Project for a while – amazing brand, great fits, cool vision. It’s exactly the kind of label you want to support, and I already own multiple items. But I have to say I’m... See more

My order came incomplete, I reached out to their “help” email and only got an answer by an AI agent. It’s been a week and no one has replied to my emails nor gotten in touch with me to solve the issue... See more

I ordered two items on 11/12/2025, one was shipped on 18/12/2025 and arrived on 9/01/2026 and for the other product they give me zero information. No idea when it will be shipped and I can't even ask... See more

I never received my order. The shipper wanted a signature and wouldn’t release. When finally I received as home waiting they asked for $60tax. They customer service never responded. I still don’t have... See more

12 days after my order shipped, my order still hasn’t arrived. Super long for a shipment leaving from spain to france. Highly disappointed. Didn’t even order it during black friday or christmas period... See more

They said on their website that if I order till December 17th that I would receive my Package before December 24th. That did not happen, they did not reply to any questions in person, just with an an... See more

I placed my order on November 28. After a while, despite the delays due to Black Friday (which were understandable), I sent an email to find out what had happened to my order. The response was provid... See more

I got in a sweatshirt for my son for Christmas. As UPS is trying to deliver, they are asking for a tariff fee at the door before they turn over the package. Weird! If they were charging a tariff... See more