Represent Clo Reviews 25,138

The offers were good, however, as a customer, I don't appreciate that the discounts kept increasing over time, especially since I ordered quite early. I even ordered twice and later found out via... See more

Quality of clothes is amazing! I'm returning customer, however try to contact customer service. Impossible!!!! Been trying since 8th of December. Email, whatsapp nothing works. Makes the... See more

Excellent company . I have several hoodies and clothing items from Represent. The quality is outstanding. My recent purchase shorts arrived today and I had a lovely surprise a complementary cap ca... See more

Again same as last time people wanting to help give advice it’s mega. One suggestion I’m 22 stone rugby player your tops are oversized and comfy but your bottoms don’t do fat lad sizes ? And also... See more

Cracking hoodie, design & print is unreal, fantastic fit XXL 6'1" 113kgs. Thick & worth every penny! Bought online from Represent, however, went to the Represent shop in Manchester the week before, aw... See more

Excellent customer service, always so friendly and eager to help! I had a couple of issues with orders over Christmas but quickly resolved and then kindly sent a gift card. Quality of clothes are exce... See more

Edit: Customer service reached out and fully refunded me my order and even gave me a gift card for the inconvenience. Thank you for your help in resolving my issue :] __________________ Old Review... See more

Outstanding customer service and incredibly thoughtful support. From start to finish, the team was extremely helpful and truly took the time to think along with me. They were quick to respond, proact... See more

Very impressed with my Represent Vault order Order arrived extremely well packed and in perfect condition. I’m really impressed with all of my Represent Vault purchases. The quality across ever... See more

This is a solid company with excellent customer support. I had a small issue with the wrong item being accidentally sent out and their support team quickly replied once I had emailed them with details... See more

Absolute weapon of a store. The staff are unreal — proper friendly legends every single time. The clothes? Naughty. Quality is next level and seeing it in person just hits different. I’ll always back... See more

Having visited both London and Manchester stores, as well as ordering through the Online Store, Represent have been nothing but class throughout. In person Staff are friendly and knowledgeable... See more

Terrible Customer Service. Parcel arrived a week late, when I contacted customer service to return the item, no one replied. The original return time was 21 days, however, as the item arrived late I... See more

Order number: 9001852607. White hoodie arrived soiled (red stain on the front). Very disappointing and not what I expected from an apparently premium brand. Offered me 20% discount to keep t... See more

Represent in previous orders had one issue which was the time it took to ship and order, gave feedback on this and received a voucher from them unexpectedly and a message to say they was looking into... See more

Excellent quality clothing, always my go to brand for younger male family members (mid 20’s). Styles and products are on trend, sometimes edgy and never disappoint. Footwear is always a winner, half... See more

Placed an order of over £900 and my delivery arrived with a pair of trainers missing!! Tried contacting customer support about my missing item and I've had no resolution. It's been a nightmare... See more

The hoodies are fantastic! Excellent quality, really cosy, and wash so well. They are on the larger side so something to consider when placing an order. Over Christmas the delivery can take about ten... See more

Excellent quality clothing. Maybe one of best quality clothing brands I have come across. I am looking forward to buying more. Very good prices and worth every penny. Well designed cl... See more

They need to stop focusing on these YouTube videos & collabs & sort out the basic stuff like shipping orders on time & customer service. Me & my brother placed 2 separate orders ,his 2 weeks ago mine... See more

Poor customer service, only answered one email when requesting delivery date after delivery time overan your stated timescales. Not good when your trying to make sure a Christmas gift arrives on tim... See more

I’m a loyal customer and even consider myself a fan. However, I’ve been ignored about a wrong order for almost six days. I’ve tried multiple emails WhatsApp and live chat but haven’t received a respon... See more

Do not buy from Represent, ordered a hoodie as a Xmas gift for my son on 28/11. Order confirmed but not delivered, numerous emails/whatsapp messages without response. 11/12 email received confirming... See more

Took weeks to get the clothes from ordering to actual delivery! Ordered premium delivery that didn’t get sent out for days! Then dpd failed to attempt delivery and “lost the parcel”. Customer service... See more

Poor quality hoodie for the cost paid, it is definietly not a £150 quality hoodie feels more like a £20 hoodie, Sizing guide is totally wrong bought to fit my exact chest size however it is massive. I... See more

Terrible experience just before Christmas. I ordered a hoodie but received a T-shirt instead. I contacted customer service three times and only received automated AI responses asking for photos of the... See more

Another terrible experience ordering from Represent within the space of a couple of weeks. Thought I’d give them a chance after they suggested I was lying about a top that was missed out of my... See more

I ordered 27th November still haven't received my parcel. Sent soo many emails and on WhatsApp and on messenger and Instagram no replies. I would just like my order it's a Christmas gift. Poor c... See more

Goods never received Placed an order for over £200 1st Dec - 16 days ago and never received Nobody answering WhatsApp, email or instagram messages so I am down over £200 and don’t have any... See more

AVOID ORDERING FROM THIS COMPANY! Scamming people left, right & centre! I placed an order on 8th December, and it is yet to arrive. I have tried to contact customer services via email, WhatsAp... See more

Ordered a top on the 29th of November. Still hasn’t been dispatched. I’ve contacted their support multiple times with no resolution. Their support advised two days ago it would be dispatched with... See more

Had completely wrong item sent to me, in wrong size. No phone number to call, contacted on WhatsApp and heard nothing back even though was told someone would be in touch in 24h. Contacted via email... See more

Absolutely awful company to deal with. The aftercare service is terrible. First I had the wrong product sent and then after returning and finally getting the correct order it was too big so tried to e... See more

Wrong order delivered. Reported straight away and got a reply initially. Sent photos as requested and have not heard in 6 days despite 3 further emails and they’ve disabled live chat on the website... See more

Awful customer service. Waiting on an order placed on the 3rd Dec. Tracking number provided but item never handed to Royal Mail. No response to any emails, instagram or Facebook messages. EDI... See more

Used to love this brand until now and will no longer buy from them again after this! Purcached 2 items on the 10th of January we are now on the 23rd of January I have had zero upadate from the c... See more

My son hasn’t received his parcel from Represent worth £140, he had an email from Royal Mail to say it had been delivered but it never arrived even though we were in all day. My son emailed Represent... See more

Really poor about being upfront with delivery times despite offering express deliver. Then query with customer service and get an automated email stating it will take 48 hours to reply, yet the reply... See more

Charging an admin fee to process returns on top of having to pay to return items. Updated No contact has been received and no resolution is on the cards and now offering an extra 20% off days aft... See more

Still not received my refund. Will not reply to me on any social media. Email. WhatsApp!!! Absolutely disgraceful company! Call them self premium haha worst customer service known to man! Honestly... See more

Ordered x5 items and only x4 were delivered. Notified them straight away and they immediately requested I provide photographs of what was received which I done. Since had no contact despite me s... See more

I received a hoodie in the wrong size, so I requested an exchange. From that moment on, everything was painfully slow. If I hadn’t kept following up by email, nothing would have happened at all. Commu... See more

I don't understand how a luxury streetwear brand can have such poor returns. They like to hold your money as long as possible. 10 days is just unnecessary. Cole Buxton - refund processed... See more