One Clinic Reviews 89

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the kindness and helpfulness of the staff, including nurses and doctors. Consumers highlight the friendly and professional attitude of the staff, with some expressing gratitude for the medical support received, even outside of regular hours. The warm and family-like atmosphere is often mentioned, and many reviewers express satisfaction with the skills and overall care provided by the professionals. Customers are pleased with the services such as airport pickup, transportation to the hotel, and the hotel itself. The clinic staff receives praise for their excellent service from start to finish, with reviewers expressing happiness with the treatment and end results. Some reviewers specifically thank the agents for their great customer service and recommend them. The user experience is also positive, with reviewers feeling relaxed and well-cared for throughout their journey.

Based on these reviews

Rated 4 out of 5 stars

The workers and the nurses for the company one clinic were very kind and helpful, they made the experience more welcoming, it would have been nice if they could stay longer at the hospital with the pa... See more

Rated 5 out of 5 stars

Professional and friendly attitude. A warm, almost family-like atmosphere. Special thanks to Dr. Alioglu – an outstanding surgeon whose skills, approach, and overall care were truly superb.... See more

Company replied

Rated 5 out of 5 stars

Dear Dr Sranur I want to express my deepest gratitude for the amazing work that you and your team did on my teeth. You were not just professional but also kind. Thanks to you, I now have a healthy... See more

Company replied

Rated 5 out of 5 stars

From the minute I booked to come to one clinic for my teeth I was kept up to date with everything from clients that where there before me. I was picked up from the airport to the hotel which is a... See more

Rated 5 out of 5 stars

Id like to share my experience on both visits to One Clinic. From firstly chatting to the UK agent Paul Smith i felt very comfotable as he explained everything clearly and once i booked up,... See more

Rated 5 out of 5 stars

I want to thank you Paul very much, he was in contact with me from day one, he arranged everything, he called me every day, asked if I was okay, and was always available when I needed it. I am very s... See more

Rated 5 out of 5 stars

I have just had such a great experience with OneClinic, from the moment they pick you up from the airport you really feel relaxed and know everything is going to turn out well. The hotel, the transpor... See more

Company replied

Rated 1 out of 5 stars

STAY AWAY Nearly a year on after having my teeth done nothing but issues from 4 weeks - 6 months + now I have tooth pain I have a deep cavity tooth needs removing, bridges need cutting + I nee... See more

Rated 5 out of 5 stars

The best care and help from everyone including Tala. Helpful and caring throughout the whole process. Making us feel very comfortable and knowledgeable about everything. I definitely recommend

Company replied

Rated 5 out of 5 stars

I’m Steve from Dublin, Ireland. James was my advisor, and I had an amazing experience with this clinic for both my rhinoplasty and hair transplant. The whole process was smooth, professional, and bey... See more

Rated 5 out of 5 stars

Very Good guality clinic . Perfect.Very friendly and profesional Staff. Thank you for them. Good coordinator Paul Smith . I highly tecommend them. Its really Worth it.

Company replied

Rated 5 out of 5 stars

Had an amazing time getting my teeth done brilliant staff and will 100% go back to get my teeth clean and to keep them looked after if you are looking to change your life do it I was putting it off fo... See more

Company replied

Rated 5 out of 5 stars

Great experience. Little bit disorganised but results were great. Paul was very helpful and answered all my questions.

Company replied

Rated 5 out of 5 stars

Gastric Sleeve Surgery Experience My gastric sleeve surgery took place on December 25, 2025. Before the surgery, I weighed 118 kg. I had been struggling with weight problems for quite s... See more

Company replied

Rated 5 out of 5 stars

"I had an excellent experience . The ordering process was smooth and easy, and my package arrived earlier than expected. Their customer support team was very responsive and solved my inquiry within mi... See more

Company replied

Rated 5 out of 5 stars

the staff are friendly , and the service is always excellent. Highly recommend this clinic to anyone.

Rated 5 out of 5 stars

If you’re considering having a similar treatment, based on my personal experience I would thoroughly recommend that you spare yourself from hours of research and anguish, and narrow your search enquir... See more

Company replied

Rated 5 out of 5 stars

the agents has a great customer service and would totally recommend them.

Company replied

Rated 1 out of 5 stars

Never, never go to the dentis place. It`s really dirty, it`s bad service, and they lie about the price. They take the price for 6 implantat and you get 4. When you say that you don`t want... See more

Rated 4 out of 5 stars

I’m very happy with the results of my dental treatment. In just one visit, they placed an implant, two crowns, and did an extraction. I truly appreciate the entire team at the clinic, especially... See more

Company replied

Rated 1 out of 5 stars

I had a very negative experience with Dr. Esranur Çelik. Her approach as a dentist is extremely brutal, and it feels like she has no concern whatsoever for the well-being of he... See more

Company replied

Rated 5 out of 5 stars

Amazing experience with this clinic, all the staff where very polite and professional. Highly recommend

Rated 5 out of 5 stars

I arrived from turkey today my experience with one clinic was amazing they came for me at my arrival at the airport at take me to the hotel my experience at the hotel la quinta whad was amazing too cl... See more

Company replied

Rated 5 out of 5 stars

I went to one clinic for my second and last visit to finish my beautiful smile my agent paul smith arange every little detail for me and I didnt have to worry about things he was very very helpful eve... See more

Company replied

Rated 5 out of 5 stars

My experience was comfortable ,and the results were natural and beautiful and also the staff is professional and helpful.

Company replied


Company details

  1. Dental Clinic
  2. Hair Transplantation Clinic
  3. Plastic Surgery Clinic

Written by the company

Welcome to One Clinic, your premier destination for comprehensive dental and plastic surgery services in the heart of Istanbul. We pride ourselves on delivering exceptional care through a combination of advanced technology, personalized treatment plans, and a team of highly skilled professionals dedicated to your well-being.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 22% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

STAY AWAY

STAY AWAY

Nearly a year on after having my teeth done nothing but issues from 4 weeks - 6 months + now I have tooth pain I have a deep cavity tooth needs removing, bridges need cutting + I need a implant,

Awful experience from the moment I stepped off the plane - they know I had issues once back in the uk I won’t go back though they weren’t done right in the first place with all the issues I experienced + after care is shocking. There great + there for you trying to get you there but once work done + having issues different story…

Wish I had never had 24 crowns which was made out they were going to be individual but there all sets of 3 bridges meaning you can’t floss or clean them properly + when issues arise you can’t get to the tooth

11 March 2025
Unprompted review
Rated 5 out of 5 stars

4 on implants

Id like to share my experience on both visits to One Clinic.

From firstly chatting to the UK agent Paul Smith i felt very comfotable as he explained everything clearly and once i booked up, then on Paul and the planing Team Manager Robert made everything so simple in what was needed for my treatment plan.. The service from Paul & Robert was purly brilliant.

From getting picked up at the airport to getting to the Hotel was great. The hotel on first & second visit (Grand Gulsoy) was really amzaing and it was very central to allbars, resturants & local tourist sight seeing attractions.

Id like to thank all reception too staff at One Clinic as well as the denisits who took care of me in Dr Esrara and her dental staff team that really amazing & i can not thank them enough them enough. The clinic was super clean throughout. Also id like to give big thank you to the English speaking translator in Eggman who was brillant throughout my journey & visits as he made feel at ease and explained everything to me.

All the staff went above and beyond their duites to help me throughout journey, so THANK YOU ALL.who has helped me put that SMILE BACK ON MY FACE AGAIN, im more than happy with great results and would highly reccomend ONE CLINIC TO ALL PEOPLLEREADING THIS.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Never ever go to the dentis place.

Never, never go to the dentis place.
It`s really dirty, it`s bad service, and they lie about the price.
They take the price for 6 implantat and you get 4.
When you say that you don`t want to do the treatment they will give you, they don`t listen to that.
3 people sit and talk and talk Tyrkisk and they say that they will find a solution for you.
I had to sit in the office for around 1 houre, and every time I tried to go, tey say no- no- no wait.
They say they have find a solution like you want, and you pay for the treatment.
They act like gangsters.
Day 2 when you are back, they will say sorry- we can`t do it that way.
After that I sat one whole day to get my new teeth, no one spoke to me, and I didn't get any teeth from them
If I could I give them minus 10 stars
They stop talking to you when they understand you get angry and disapoynted.
I'm so happy that i found one another clinic, so they could help me with some new teeths

26 January 2026
Unprompted review
Rated 5 out of 5 stars

From the minute I booked to come to one…

From the minute I booked to come to one clinic for my teeth I was kept up to date with everything from clients that where there before me.
I was picked up from the airport to the hotel which is a great hotel, all the staff very helpful.
The staff at the clinic were excellent from start to finish and the treatment was great and the end results I couldn’t be more happy with! I will recommend one clinic to everyone that wants to get work done, don’t have the fear and wait years like I did just book and do it.
Excellent service

30 January 2026
Unprompted review
Rated 4 out of 5 stars

One clinic Nurses and Agents

The workers and the nurses for the company one clinic were very kind and helpful, they made the experience more welcoming, it would have been nice if they could stay longer at the hospital with the patients. All in all I appreciate my agent Mina so much!

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Really good experience the clinic was…

Really good experience the clinic was really helpful very friendly staff always making sure your ok and you understand what’s going on also they keep in contact with over the phone any requests or help you need is also handled I wasn't happy with my teeth a friend recommended me to this place I wish i came sooner I’m so happy with the end results

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Gastric sleeve surgery

Gastric Sleeve Surgery Experience

My gastric sleeve surgery took place on December 25, 2025. Before the surgery, I weighed 118 kg. I had been struggling with weight problems for quite some time. I tried diet, exercise, and many other methods, but I wasn't seeing long-term results. Both my health and lifestyle were being affected, so I decided to undergo gastric sleeve surgery.

The decision to undergo surgery wasn't easy. I was scared and had many questions. However, after proper consultation with my doctor and family support, I gained confidence.

I felt a little nervous on the day of the surgery, but the behavior of the hospital staff and doctors was very supportive. The surgery was completed safely. There was some pain and discomfort after the surgery, but it was manageable and lessened with time.

The initial days after surgery can be a bit challenging, especially due to the liquid diet and weakness. But as the days went by, the body began to adapt. Following the doctor's instructions, paying attention to the diet, and maintaining patience are very important.

After this surgery, there were positive changes in both my eating habits and lifestyle. I learned portion control and started giving more importance to my health. I felt an improvement not only in my weight, but also in my energy levels and confidence.

My overall gastric sleeve surgery experience was good. There were certainly challenges, but the benefits far outweighed them. This surgery isn't magic, but a powerful tool that works when we have self-discipline and consistency.

If anyone is considering gastric sleeve surgery, I would recommend doing thorough research, choosing the right doctor, and being mentally prepared. Patience and follow-up are very important.

25 December 2025
Unprompted review
One Clinic logo

Reply from One Clinic

✅ We are so proud of your journey, Ritu! Your transformation and discipline are truly inspiring to our entire team.

✅ It is wonderful to hear how our supportive staff helped you overcome your fears and achieve such life-changing results.

✅ Your success shows that surgery is a powerful tool when combined with the right medical guidance and personal dedication.

✅ Thank you for sharing your story and for trusting One Clinic Istanbul with your health and your future.

📧 [email protected]
📞 +90 505 804 14 16
🌐 www.OneClinic.co

Rated 5 out of 5 stars

The best care and help from everyone…

The best care and help from everyone including Tala. Helpful and caring throughout the whole process. Making us feel very comfortable and knowledgeable about everything. I definitely recommend

10 December 2025
Unprompted review
One Clinic logo

Reply from One Clinic

Thank you very much for your kind and thoughtful feedback. We’re truly happy to know you felt comfortable, well-informed, and supported throughout the entire process. Tala and the whole team will be delighted to hear your words. Your recommendation means a lot to us, and we’re always here for you whenever you need us.

📧 [email protected]
📞 +90 505 804 14 16
🌐 www.OneClinic.co

Rated 5 out of 5 stars

Had an amazing time getting my teeth…

Had an amazing time getting my teeth done brilliant staff and will 100% go back to get my teeth clean and to keep them looked after if you are looking to change your life do it I was putting it off for years 5 -6 year just wish I did it sooner I'm over the moon with my teeth

14 December 2025
Unprompted review
One Clinic logo

Reply from One Clinic

Thank you so much, Robert, for your wonderful review. We’re truly happy to know you’re over the moon with your new smile. Your trust means a lot to us, and we’ll always be here to support you in keeping your teeth healthy and looking great.
📧 [email protected]
📞 +90 505 804 14 16
🌐 www.OneClinic.co

Rated 5 out of 5 stars

5 star rating

I went to one clinic for my second and last visit to finish my beautiful smile my agent paul smith arange every little detail for me and I didnt have to worry about things he was very very helpful even when i texted him he replies back to me very quick i truly can’t praise him enough for his work as for the clinic and the dentist they were very nice and polite a also they won’t let you leave before they are sure that your theeth are 100 % safe and good now i can finally smile with confidence

12 December 2025
Unprompted review
One Clinic logo

Reply from One Clinic

Thank you for taking the time to share your experience. We’re delighted that everything was arranged smoothly for you and that you can now smile with full confidence. Your satisfaction truly motivates our team.
📧 [email protected]
📞 +90 505 804 14 16
🌐 www.OneClinic.co

Rated 4 out of 5 stars

Dental treatment

I’m very happy with the results of my dental treatment. In just one visit, they placed an implant, two crowns, and did an extraction. I truly appreciate the entire team at the clinic, especially Tom Edwards, my medical advisor, who supported me from start to finish and answered all my questions. A big thank you also to Egmen, who kindly provided real-time translation into Spanish throughout the process. The dentists and assistants were all very professional and friendly.
However, the first three days at the hotel were a disappointing experience. Thankfully, the team was very attentive and moved us to a better hotel for the remaining nights. Also, the transportation service was not the VIP experience we expected, so that’s something that could be improved.
Overall, the dental treatment was excellent, and that’s what matters most. I can definitely recommend One Clinic! 😊

Estoy muy satisfecha con los resultados de mi tratamiento dental. En una sola visita me pusieron un implante, dos coronas y realizaron una extracción. Agradezco de corazón a todo el equipo humano de la clínica, especialmente a Tom Edwards, mi asesor médico, quien me acompañó desde el principio hasta el final y resolvió todas mis dudas. También un gran agradecimiento a Egmen, quien estuvo conmigo todo el tiempo traduciendo al español en tiempo real. Los dentistas y asistentes fueron muy profesionales y amables.
Sin embargo, los primeros tres días en el hotel fueron una experiencia negativa. Afortunadamente, el equipo fue muy atento y nos cambiaron a un hotel mejor para las últimas noches. El transporte tampoco cumplió con el servicio VIP que esperábamos, así que sería bueno revisarlo.
Al final, lo más importante —el tratamiento dental— salió muy bien, y por eso recomiendo One Clinic sin dudarlo. 😊

7 November 2025
Unprompted review
One Clinic logo

Reply from One Clinic

Thank you so much for your honest and detailed feedback 🙏
We’re very happy that the dental treatment itself met your expectations and truly appreciate your kind words about our medical team, Tom Edwards and Egmen.
We sincerely apologize for the initial hotel and transportation experience and thank you for highlighting this, as it helps us improve.
Your satisfaction and trust mean a lot to us.

📧 [email protected]
📞 +90 505 804 14 16
🌐 www.OneClinic.co

Rated 5 out of 5 stars

Fantastic experience in Istanbul

I have just had such a great experience with OneClinic, from the moment they pick you up from the airport you really feel relaxed and know everything is going to turn out well. The hotel, the transport, the operation, the translator Antonio, the surgeons, the medical attention, everything is fantastic and they make you feel at home. After checking out a dozen of clinics, I decided to go for OneClinic because of their proposal and especially because of Diana, for all the interest she has taken in me and my case since the very beginning. Highly recommendable. Thank you!!!

5 November 2025
Unprompted review
One Clinic logo

Reply from One Clinic

Thank you for your wonderful review! 🌟
We’re delighted to hear that your entire experience in Istanbul—from airport pickup to treatment—made you feel relaxed and well cared for.
Special thanks for mentioning Diana and the whole team.
We truly appreciate your trust and recommendation.

📧 [email protected]
📞 +90 505 804 14 16
🌐 www.OneClinic.co

Rated 5 out of 5 stars

Great experience

Great experience. Little bit disorganised but results were great. Paul was very helpful and answered all my questions.

10 October 2025
Unprompted review
One Clinic logo

Reply from One Clinic

Thank you for sharing your experience with us 🌷
We’re glad you’re happy with the final results and appreciate your understanding regarding the organizational aspects.
Your kind words about Paul mean a lot, and we’ll continue working to make every step even smoother.

📧 [email protected]
📞 +90 505 804 14 16
🌐 www.OneClinic.co

Rated 5 out of 5 stars

I was very worried regarding the…

I was very worried regarding the language barrier but honestly it was very smooth and professional and felt very comfortable with the overall experience.

9 October 2025
Unprompted review
One Clinic logo

Reply from One Clinic

Thank you for sharing your experience 🌟
We’re glad the language barrier concern turned into a smooth and comfortable journey for you.
Your trust means a lot to us.

📧 [email protected]
📞 +90 505 804 14 16
🌐 www.OneClinic.co

Rated 5 out of 5 stars

My experience was comfortable ,and the…

My experience was comfortable ,and the results were natural and beautiful and also the staff is professional and helpful.

9 October 2025
Unprompted review
One Clinic logo

Reply from One Clinic

Thank you for your lovely feedback 🌸
We’re glad your experience was comfortable and that you loved the natural results.
Wishing you all the best.

📧 [email protected]
📞 +90 505 804 14 16
🌐 www.OneClinic.co

Rated 5 out of 5 stars

"I had an excellent experience

"I had an excellent experience . The ordering process was smooth and easy, and my package arrived earlier than expected. Their customer support team was very responsive and solved my inquiry within minutes, which really impressed me. The quality of the product exceeded my expectations — sturdy, well-packaged, and exactly as described. I appreciate their transparency and the care they put into ensuring a positive customer experience. Highly recommended for anyone looking for reliability and great service."

8 October 2025
Unprompted review
One Clinic logo

Reply from One Clinic

Thank you for your detailed review ⭐
We truly appreciate your trust and are happy you were satisfied with the process and our responsiveness.
Your feedback motivates us to keep improving.

📧 [email protected]
📞 +90 505 804 14 16
🌐 www.OneClinic.co

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