Pdfleader Reviews 4,919

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the tool's user-friendly design and ease of navigation. Consumers highlight the tool's efficiency and accuracy in maintaining the original layout and formatting during conversions. Many reviewers found it particularly helpful for tasks such as digital signing and report compilation, with some noting its accessibility compared to other platforms. However, users express concerns regarding payment practices, specifically regarding subscriptions. A number of reviewers report unexpected charges and automatic renewals after using the service for a one-time conversion. People mention a lack of clear communication about subscription terms, leading to unwanted monthly fees. Some reviewers describe difficulties in canceling subscriptions and express distrust in the safety of storing card information.

Based on these reviews

Rated 4 out of 5 stars

I needed to create a 1 off PDF conversion to a Word document. At 95p this was ideal. I sent an email to your team confirming I did not want a automatic continuous payment. I received an immediate repl... See more

Company replied

Rated 4 out of 5 stars

The file I wanted to translate is 457 pages long and weighs 30 MB. Some of the text consists of headings and graphs embedded as images, which probably made the translation difficult and overloaded the... See more

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Rated 4 out of 5 stars

Your response to my complaint was quick and polite and provided the solution I was looking for. I suggest that when someone cancels after the free trial that you let them know that they need to cancel... See more

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Rated 5 out of 5 stars

They converted my PDF-file to .docx almost perfectly. Sorry though that they don't have a cheaper alternative for private use. Very often it concerns only a very few konversions per month. A version... See more

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Rated 5 out of 5 stars

I am genuinely impressed with this PDF-to-DOC converter. It works fast, delivers clean formatting, and keeps the layout remarkably accurate — no strange symbols, no broken lines. The interface is simp... See more

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Rated 3 out of 5 stars

I needed to convert a pdf doc to word in a hurry. Converted 1 A4 page for 95p Received email receipt & doc Didn’t notice on receipt that in using the service I had been given 7 days unlimited use at... See more

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Rated 3 out of 5 stars

I wanted to convert one pdf to word. Okay, will cost 0,95 euro. So paid this. During payment process I got another confirmation popup with a large 0,95 amount "printed". Uh? Do I need to confirm... See more

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Rated 5 out of 5 stars

I only needed the app for personal use on a limited basis to compress a small number of pdfs. The 1 week trial licence suited perfectly. An idea woul be to make a 1 week licence available generally... See more

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Rated 5 out of 5 stars

Very nice tool, easy to use and nicely designed. One additional feature would be helpful though - the signature tool is lacking the option to copy and paste (so that I can write my signature only once... See more

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Rated 5 out of 5 stars

as a 75 year old prof - I struggled with putting this report together. I tried other platforms, but PDF Leader for me was accessible, and much easier to navigate - and at a reasonable cost

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Rated 5 out of 5 stars

I messed up when rushing to use pdfleader to convert one file. I didn't want a subscription at all. But I used an email address when signing up (for the one file) that I don't access very often. Pdfle... See more

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Rated 5 out of 5 stars

I did not realize that I had signed up for a subscription service. I thought I was using a free service… a one time conversion of a document that was a JPEG and it needed to be a word document. Anyway... See more

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Rated 5 out of 5 stars

First, I would like to mention that PdfLeader helped me sign digitally some documents when I realy needed to; very easy to use , not complicated. I've been pretty satisfied with the product , abo... See more

Company replied

Rated 3 out of 5 stars

it good at its job over all and it very good for me as an pdf user but there that problem of paying it, since i don't know if your true to keep our card info safe.

Company replied

Rated 5 out of 5 stars

Hi, usually when we emailed for support the response always doesn't serve right and more like autobot etc. That does not happened with PDFleader where the customer support actually replied in a good S... See more

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Rated 3 out of 5 stars

i was happy I could get my pdf file shrunk for under 1 euro and I was willing to pay that price for it as I needed it urgently for work I really disliked that automatic renewal was added but at leas... See more

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Rated 5 out of 5 stars

The core product itself is impressive. I used it to convert a scanned PDF of a textbook into an editable file, and the accuracy and quality were outstanding. It saved me a tremendous amount of time an... See more

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Rated 3 out of 5 stars

First off, got scammed - paid £0.95 for one pdf conversion. Week later £28.99 something I didn’t sign up for and is not obvious in their advertising. However customer service refunded immediately. The... See more

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Rated 2 out of 5 stars

Yet another pseudo legal business. You pay 0.95 for once only with the understanding you do NOT want a subscription, because that was option 2 and 3. And bam! after a week they take you 30 euros, an... See more

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Rated 1 out of 5 stars

I will intend to continue rating such services with 1 star, because it is misleading how they do business. On google search it says its free service (which is might be, with some exceptions). Then, th... See more

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Rated 1 out of 5 stars

Paid for a one-time PDF conversion, which specifically stated that it's a one-time charge. That attempted to charge my card for $29.95, without any authorization a week after that. Nowhere on any page... See more

Company replied

Rated 1 out of 5 stars

Such a scam website. So many people are getting scammed by being into the 7 day trial and this company stores the credit card data and makes subsequent charges without authorization . The service t... See more

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Rated 1 out of 5 stars

I signed up for this as I needed a PDF translator. It wasn't able to deal with a single document I tried, not even the simple one. Asked for a refund, but not given because it is ordered online "... See more

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Rated 1 out of 5 stars

Their website makes it look like you can purchase a one time thing, but then takes 30 euros off your account without any warning. I really couldnt afford that as a 19 years old college student. I kind... See more

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Rated 1 out of 5 stars

Horrible! I edited a pdf document, and when I pressed "Done" and "Download," it downloaded a blank unedited pdf. After it failed to download, I attempted to copy and paste all of the writing onto some... See more

Company replied

Rated 1 out of 5 stars

I paid for a one time PDF merge. In local currency it cost me ZAR17. Then about a week later ZAR892 was deducted from my account, with no prior warning, no invoice or notification. When I signed up fo... See more

Company replied

Rated 1 out of 5 stars

This company uses a cheap one-day trial (around 1 euro) to secretly enroll you into an expensive and unwanted monthly subscription, charging 30 euros without your permission. They refuse to give refu... See more

Company replied

Rated 1 out of 5 stars

I tried to use it single time for pdf conversion, it said clearly pay 0,95€ for i single time use. I’ve been charged twice the full price. Raised the dispute with my revolut, won and got refunded,few... See more

Company replied

Rated 2 out of 5 stars

Used PDF leader for a one off fee of £0.95. Terms and conditions deliberately made unclear so they can enrol you paying £29.95 a month. Didn’t spot it at first and then customer service wouldn’t refun... See more

Company replied

Rated 1 out of 5 stars

I used PDF Leader for a single conversion, and they showed a small fee for one-time use. After entering my card details, they automatically charged me for a full year subscription without my consent.... See more

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Rated 1 out of 5 stars

I used the app once for a simple PDF file, for which I paid 1 euro. A month later, I learned that 30 euros had been debited from my account for a monthly subscription. The website's support team... See more

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Rated 1 out of 5 stars

Beware! They make it VERY easy to pay a minimal price for a quick PDF conversion. However, PDFLeader then enrolls you into an automatic monthly subscription without it being AT ALL obvious you're doin... See more

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Rated 1 out of 5 stars

This service is heavily marketed but delivers almost nothing of value. I paid specifically because the website claims the Excel output will preserve the structure and formatting of th... See more

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Rated 1 out of 5 stars

Used as a one off but unlike some others aware of the automatic recurring charge. Therefore cancelled as soon as I could in June. Accepted I missed deadline so also accepted July charge but having can... See more

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Rated 1 out of 5 stars

On the face of it a handy service at a reasonable price. However be aware that by accepting the initial charge of around £0.99p you by default accept a secondary charge of £50 which isn’t clearly writ... See more

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Rated 1 out of 5 stars

This service is a complete scam disguised as a “free trial”. I used PDFLeader once to convert a single PDF and paid €0.95 for that one-time use. I canceled immediately afterward. Despite t... See more

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Rated 1 out of 5 stars

Less than one star. Charging your creditcard for random amounts without approval.... I'm experiencing the same issue as a previous review writer says: Customer support keeps hiding behind th... See more

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Rated 1 out of 5 stars

There were two JPY 5312 charges from pdf leader in Dec 2025. I was only opted for a one-time use which they already charged to my credit card, so I totally disagree for this illegitimate charges. The... See more

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Rated 1 out of 5 stars

I've set up a document to be translated, which the site claimed would translate. I did the upload, waited a minute or so for the translation to be finished. After that, I've been asked to pay in order... See more

Company replied

Rated 1 out of 5 stars

Scam. They make you sign up to use their service only to realise when you are signed up that you cannot cancel your subscription yourself and you are reliant on them to cancel it for you. MAJOR... See more

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Rated 1 out of 5 stars

SCAM ALERT!! This platform promised in their advertisement that they would reduce the size of a PDF for €0.95. Not only did they fail to do what they promised — the PDF size was not reduced at all —... See more

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Rated 1 out of 5 stars

PDF Leader is a scam. They make it impossible to unsubscribe or delete your account. Once they have your credit card, they keep charging you every month with no way to stop it. Their customer sup... See more

Company replied

Rated 1 out of 5 stars

They didn't translate anything and just sent me the same document without translating it, tried it a few times. Reached out to them and they just gave me a list of things you shouldn't do to get the... See more

Company replied

Rated 1 out of 5 stars

Beware of signing up to an unwanted subscription. Along with many other reviewers on Trustpilot reviewers, I used this company to convert a one off file to a Word document at a cost of £0.95 only to f... See more

Company replied

Rated 1 out of 5 stars

Fraud. It keeps charging my card even after I cancelled any subscriptions. My account clearly says ‘subscription cancelled’, but I keep paying bills every month. Now after I contacted customer... See more

Company replied

Rated 1 out of 5 stars

This is my first one-star rating on Trustpilot and I mean it. Just like many other customers in the comments I paid 0.99 for a single use, it quietly subscribed me to the monthly service of 29.95... See more

Company replied

Rated 1 out of 5 stars

Aweful, apparently I purchased the 30$ product, which I didn't, I bought the one time 0.95$ service. They won't refund me because apparently purchases made on the website are non refundable. I bough... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I used the site for clipping a PDF file…

I used the site for clipping a PDF file
Payed €0,95 end tocht that was it
Week later €29,95 was collected from My
Account, after mailing the support desk
My account was deleted and My money refunded, good job from the support desk

11 February 2026
Rated 1 out of 5 stars

They stole all my money out of my bank…

They stole all my money out of my bank account after they obtained my card information.

2 February 2026
Unprompted review
Pdfleader logo

Reply from Pdfleader

Dear Natasja!
We are sorry to hear you think this way, but thank you for the feedback.

We want to clarify that charges are applied only with the customer's consent. When you subscribe to our premium services, the cost is clearly outlined before you complete the transaction. Additionally, our Terms and Conditions, including subscription details, are prominently displayed on the sales screen to ensure transparency.

Please allow us to take a closer look at this by contacting our Support Team at [email protected].

Rated 5 out of 5 stars

SO far so good but havent really ttried…

SO far so good but havent really ttried anything yet

12 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Patrick!
Thanks for your support!

We are always striving to improve our products and will continue to work on providing a great experience, new features, and improvements with updates.

Thank you for caring and helping to make our service awesome.

Rated 4 out of 5 stars

speed

I am still investigating

12 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Valued Customer!
Thank you for taking the time to share!

We are happy to hear that you find our product fast! Our team is constantly working to improve and ensure that every user enjoys the best possible results.

We look forward to hearing about your experience soon!

Rated 4 out of 5 stars

Statutory declaration

easy and user friendly

12 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Darwin!
Thank you so much for your kind words!

We’ve put a lot of thought into making our interface as intuitive and user-friendly as possible, so it’s wonderful to hear that you had a positive experience.

Your kind words motivate us to keep going above and beyond for all our users!

Rated 5 out of 5 stars

Seemed quick and easy

Seemed quick and easy. I'll know more once I see if my file is actually sent to me and that it's in order.

12 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Mary!
Thank you very much for taking the time to share your opinion with us!

We’re delighted that you found our service fast and easy to use! Your satisfaction is our priority, and we’re pleased to know that we were able to deliver a seamless experience.

We are always striving to improve our products and appreciate the input from customers like you. Have a wonderful day!

Rated 5 out of 5 stars

Review

Very efficient

12 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Valued Customer!
We are so happy to receive such feedback!

Many thanks for your interest in our products. We always strive to improve PDFLeader and truly appreciate input from customers like you.

Thank you for caring and helping to make our service awesome.

Rated 5 out of 5 stars

PDF FILE

Ease of use at an affordable price

11 February 2026
Pdfleader logo

Reply from Pdfleader

Dear William!
Thank you so much for the kind feedback.

It’s wonderful to hear that our service was easy for you to use! We put a lot of effort into creating an intuitive experience, and your feedback reassures us that we’re on the right track.

Wishing you continued ease and efficiency with every use!

Rated 1 out of 5 stars

Literally Fraud

Literally Fraud. They label one time purchase - One Time Purchase for a Dollar without warning you that you are actually buying subscriptions 1 week later for 29 dollars(automatically charged without your consent). Support Team is useless because they do not make sense at all, of course no refund in this case. Plz read Term of Service Before purchasing anything there.

12 February 2026
Unprompted review
Pdfleader logo

Reply from Pdfleader

Dear Ana!
Thank you for reaching out, and apologies for the inconvenience.

Regarding the subscription charges, we want to clarify that our intention is never to deceive or mislead our users. The subscription fee is presented before the purchase is confirmed. Our Terms and Conditions, including the details of the subscription and refund policies, are explicitly depicted on the sales screen for users to review before finalizing any payment.

We’d really appreciate the opportunity to look into this further and help resolve any outstanding concerns. Please reach out to our support team at [email protected], and we’ll be glad to assist you.

Rated 5 out of 5 stars

god im sastisfued

11 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Valued Customer!
Many thanks for your encouraging feedback!

We are pleased to learn that our product has met with your approval. Your satisfaction remains our highest priority, and we are glad to have succeeded in fulfilling it.

Wishing you all the best and looking forward to supporting you again!

Rated 5 out of 5 stars

Great deal to try for one week

Great deal to try for one week. Thank you.

11 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Sheri!
Thank you for the great review.

We are delighted to hear that you are satisfied with our product. Ensuring your satisfaction is our top priority, and we are pleased to have met your expectations.

Thanks again for choosing us!

Rated 5 out of 5 stars
Pdfleader logo

Reply from Pdfleader

Dear Remas!
Thank you very much for your review!

Our customer service team will be glad to know that their dedication to helping you was noticed and appreciated!

Your comments help us ensure every experience is even better than the last.

Rated 5 out of 5 stars

Compress pdf and convert pdf

rapidity, good job

11 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Khaled!
Thank you for taking the time to share your positive experience!

We are happy to hear that you find our product fast! Our team is constantly working on enhancing the service even further.

Wishing you all the best and looking forward to supporting you again!

Rated 4 out of 5 stars

Overall Experience - Satisfied

The website is user friendly.
I would watch out for unexpected charges to your card. Maybe it was me not reading something or misunderstanding what I was paying for but otherwise, it was a great tool.

10 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Valued Customer!
Thanks for sharing your feedback.

Thank you for your feedback! We’re glad to hear that you found our website user-friendly and that the tool was helpful for your needs.
However, we understand that the subscription details might not have been what you expected. While we communicated our pricing model as a monthly one, we can appreciate that sometimes preferences differ.

If you have any future questions, please do not hesitate to contact us at [email protected].

Rated 5 out of 5 stars

quick and helpful

11 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Valued Customer!
Thank you so much for your feedback!

We’re really happy to hear that PDFLeader was able to help you. It’s always our goal to make things as easy and smooth as possible for our users, and your message reassures us that we’re on the right track.

We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Easy to convert

11 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Valued Customer!
Thank you so much for the kind feedback.

It’s wonderful to hear that our service was easy for you to use! We put a lot of effort into creating an intuitive experience, and your feedback reassures us that we’re on the right track.

Wishing you continued ease and efficiency with every use!

Rated 5 out of 5 stars

Great product

Great product

11 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Valued Customer!
Thank you for the great review.

We are delighted to hear that you are satisfied with our product. Ensuring your satisfaction is our top priority, and we are pleased to have met your expectations.

Thanks again for choosing us!

Rated 5 out of 5 stars

Excellent support service

Excellent support service. Quick, fast and helping.

11 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Asnan!
Thanks for reaching out.

Our customer service is always happy to ease your experience with our service and answer any questions that may arise. We are happy to know that we managed to provide you with exceptional support.

We are here for our users and our community and will continue to be.

Rated 3 out of 5 stars

Very prompt

Very prompt, friendly and fair

11 February 2026
Pdfleader logo

Reply from Pdfleader

Dear Valued Customer!
Thank you for taking the time to give us feedback.

We are pleased that you enjoy our service. If you have any ideas that you would like us to implement to make your experience better, just share them at [email protected]. We would love to hear them.

We wish you and your loved ones all the best.

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