Pestlab Reviews 210

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are pleased with the product's quality and its impact on user experience. People have observed a positive change in their homes after using it. Consumers appreciate the ease of use, mentioning that they can simply plug in the device and not worry about it. Many reviewers report a noticeable reduction in pests. Some people mention they are using it in conjunction with other treatments, while others are relying solely on the device. Consumers have also highlighted that the product is effective and they are very thankful.

Based on these reviews

Rated 4 out of 5 stars

While we have been using it for a week and it's early to tell, based on what we have done in the past to get a royal flush infestation down to a minor degree. While after seeing this device, we de... See more

Rated 4 out of 5 stars

After months of attempting to rid my apartment of bedbugs, including a "professional exterminator" there was not complete success. It has only been a week, a little too soon to absolutely know for su... See more

Rated 4 out of 5 stars

I've had the plug-ins for about 3 weeks. I purchased because my cats had fleas. I purchased three of them and have them plugged in across the house. They seem to be starting to work. The cats are... See more

Rated 4 out of 5 stars

It took about two weeks or more to receive the product, so if it was shipped from within the USA then cannot understand why it took so long to reach us. Anyway, my wife was getting bit frequently, and... See more

Rated 5 out of 5 stars

Plug-ins have gotten rid of all visual evidence of bug infestation. I had been combatting ongoing pest problems and had used a wide range of items that promised to permanently get rid of problems. Non... See more

Rated 1 out of 5 stars

Samantha and Carla lie about shipments , I've been told that my order has been sent back 4 times now, Carla just told me to track my own order because s shopper called UNI whoever that is along with t... See more

Rated 1 out of 5 stars

Ordered one but never came.company took around a week to reply to email said I didn't give them address.now gave them address and they're now saying it's been delivered when it's not.i would advise if... See more

Rated 5 out of 5 stars

I was doubtful at first about buying the product but after trying collars, medicine and several bogus claims, I thought I would try one last grasp to fight the flea invasion on my two orange tabbie... See more

Rated 5 out of 5 stars

First time user and I have already noticed a difference in my home. I have 5 rescue cats that aren’t itching anymore. This product saves me a fortune on expensive harmful chemical flea treatment. I wo... See more

Rated 3 out of 5 stars

I was apprehensive that it was a too good to be true situation. It’s been about two weeks of using the product for fleas and although I think my cats are scratching a little less, the fleas are still... See more

Rated 5 out of 5 stars

We love these, with all the cats we have we never see any bugs in our home, we don’t even need to give the cat flea treatments, they just don’t come in the house, and we have some indoor/outdoor cats... See more

Rated 5 out of 5 stars

The pestlab device works great after 2 days my cats wasn't digging and biting and one of my cats healed her whole skin fleas were eating her alive I tried everything now 2 weeks in she sleeps all her... See more

Rated 5 out of 5 stars

I've been dealing with a flea problem using flea medicine, sprays anything you can think of nothing worked still had fleas. Saw this on an add thought I would try it, it really works they don't ich as... See more

Rated 4 out of 5 stars

I am dealing with a bed bug issue, we have tried so many things to rid them. I heard about your product and wanted to very much try the plug ins. I purchased 1 device as that's what I could afford, pu... See more

Rated 5 out of 5 stars

Our products came quicker than expected, and then my husband reached out to the company with a concern and they got back to him within an hour so great customer service. Did see an update tic in pest... See more

Rated 5 out of 5 stars

Pestlab's service and shipping was excellent, and it worked, I have not seen a mouse or their droppings since I plugged it in and that is all you have to do - plug it into an electrical outlet. No no... See more

Rated 1 out of 5 stars

. I have not received the devices when II made an order in December 2025. I have not received the devices when I contact the company. They tell me it is shipped but when I do the tracking number, it s... See more

Rated 5 out of 5 stars

Last year from July,I was suffering due to biting on my ankles and getting spread on whole body I thought my mattress occupied by bed bugs so I tried many ways to get rid of them ex. ..md,fog... See more

Rated 4 out of 5 stars

Received the product quickly and they were running a special. I placed nine devices around my home. The devices and a single chemical treatment and there's only been one insect since then. I'm hopeful... See more

Rated 5 out of 5 stars

Got the 6 pack within a few days of ordering. I've had them for about a week now. I've noticed a big reduction already. I've tried everything you can think of to get rid of these bedbugs and so far t... See more

Rated 5 out of 5 stars

I give customer service 5 stars, even though I wasnt happy with them at first but we finally figured out what was going on and now Smantha the customer service manager has been great! I give the prod... See more

Rated 5 out of 5 stars

I feel like they have made a difference. I would be. Instantly itching while sitting on the sofa and attributed to dust mites. Then there is the issue with bed bugs. I had the exterminator come just b... See more

Rated 5 out of 5 stars

Order placing was really smooth. Received it after a while but it’s understandable as they’re out of stock as mentioned in their email response. Been using for 1.5 weeks along with sprays, hoping it w... See more

Rated 5 out of 5 stars

I was skeptical but after trying everything else to get rid of unwanted bugs, I ordered 2 devices. During the first week, I noticed a tremendous difference...the bugs were gone! I'm going to order mo... See more

Rated 4 out of 5 stars

I have small room so one device should do the job. I've left the device plugged in for 4 days but I still am experiencinrobablyg the bedbugs. The directions were not too helpful.Do I leave the device... See more

Company replied

Rated 5 out of 5 stars

Living where we do, bugs of all kinds (spiders, roaches, ants, etc.) are the norm. Yuk! I got tired of seeing them scurry when the lights went on. We used many different products, but found we always... See more

Rated 5 out of 5 stars

I decided to try pestlab because I have 5 cats that carry fleas. I was tired of topical treatments and wanted safety for my kitties. I ordered one for every room and noticed the fleas start disappeari... See more

Rated 5 out of 5 stars

I was looking for ways to get rid of bed bugs and I kept seeing ads about these PestLab devices. When my order came, I plugged all 6 of them in various rooms immediately. I knew they were working when... See more

Rated 5 out of 5 stars

So far I’ve only used one plug in for about two weeks, we have 9 indoor animals that got fleas mildly but since the plug in have now only seen 1 flea in 5 days, I would like to get about 3/4 more plug... See more

Rated 5 out of 5 stars

At first I was mad because I seen no results but when I was finally contacted I was asked to give it 14 days. What a difference so far after 14 days I have not been bitten 1 times by those pesty bed b... See more

Company replied

Rated 5 out of 5 stars

So far it’s been good usually have problems with fleas since I’ve been using it i haven’t seen a single one and I don’t have to bare the smell of flea spray it doesn’t choke me out this device is perf... See more

Rated 5 out of 5 stars

This product does what it says, it quiet and I love how it lights up blue. I have had issues with roaches but sense I plugged in the face laugh device within three days haven't seen any roaches no wha... See more

Rated 4 out of 5 stars

I bought 2 devices because our apartment is only 600 sq. ft. I received them about 4 days after ordering. They took some time to work but after almost 3 weeks I am seeing fewer bugs and getting bit le... See more

Rated 4 out of 5 stars

My Norwegian Forest cat is allergic to flea saliva. With all that hair, I have a hard time keeping fleas away. The plugins seem to be helping, she isn't scratching as much after just a week

Rated 3 out of 5 stars

Best part of this product is that there's no fuss. Just plug it in and forget about it. I used the discountcode thankyou5 for some discount. Saves some dollars. Only downside is that the courier didn'... See more

Company replied

Rated 5 out of 5 stars

My devices arrived promptly and have been working well for a month a now. I’ve had a pest issue for years, mainly spiders and mites that caused itchiness. I placed a device in my living room and one i... See more

Rated 5 out of 5 stars

I’ve been dealing with bedbugs, mice, spiders and water bugs for a while so I decided to give this a try since nothing else was working. I’ve only had these devices for less than a month and there has... See more

Company replied

Rated 4 out of 5 stars

It’s still kinda early and I think the bugs that I have or had are starting to pack up and leave my house. I only bought the 3 just to try out and see if they do work and I feel like they are cau... See more

Rated 4 out of 5 stars

Got 3 cats and our little white boy was a magnet to fleas, since using PestLab, doesn’t seem to so may, whether it is time of the year, but they seem to be working, hope it continues!

Rated 5 out of 5 stars

I rarely give 5 stars for anything but this little gem deserves it. Although there's always room for improvement, I was impressed. I had a large attack of fruit flies in my kitchen that seemed to come... See more

Rated 4 out of 5 stars

I ordered this product for my bed bug infestation and I can honestly say that I don't wake up with bites! I've tried sprays and it helps for a week or so; then I start to notice a small black stain... See more

Rated 4 out of 5 stars

Delivery was fairly quick, they seem to be working in conjunction with my flea/tick animal program. I would like to order a few more before spring hits.

Rated 5 out of 5 stars

After trying other products that stated they would eliminate pests, it wasn't long before they returned. After using the pestLab it was evident that it worked. No longer was there any bugs and I was a... See more

Rated 1 out of 5 stars

Whether they work or not is a moot point. Their marketing by flooding Facebook with offers is highly dubious. I paid £66 for 3. Then I read that there were ‘buy 2 and get 4’ a... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

210 reviews

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Replied to 46% of negative reviews

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Rated 5 out of 5 stars

My review has two comments

My review has two comments.
My first comment is about the Great Customer Experience I had with Pest Lab.
My first order did not arrived as scheduled due to porch bandits.
The replacement order was received.
Great Customer Satisfaction.
My second comment, this product really works.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

I have 4 cats

I have 4 cats, all female, indoor cats. I buy monthly flea treatments costing $111 and in less than 2 weeks the cats are scratching flat out full of fleas. Decided to give pestlab a go, reviews seemed good. I ordered 3, When they arrived i plugged one in lounge room, one in hall way and one in my daughters room, In just over a week we all noticed that the cats were scratching less and less. So they seem to be working really well, so glad i bought them, saved me a lot of money and the cats are happy not to be scratching themselves like crazy so win win

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Pleasantly Surprised, It Works

I ordered only one because I had doubts. I like not having to risk our health with sprays but still being protected.
I plugged in the device and have not worried about it since. I have not seen any activity. I will keep using my device and getting more.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Peaceful night and day.

I feel so much better now. I don't wake up with large bumps on my face and body. I am so glad that I learn about Pestlab. I will always have them in my home.
Thank You.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Got the 6 pack within a few days of…

Got the 6 pack within a few days of ordering. I've had them for about a week now. I've noticed a big reduction already. I've tried everything you can think of to get rid of these bedbugs and so far these little plug in devices are the only product I've found that has worked. Id definitely recommend them.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Pestlab is true to their word.

Plug-ins have gotten rid of all visual evidence of bug infestation. I had been combatting ongoing pest problems and had used a wide range of items that promised to permanently get rid of problems. None actually worked. Sprays needed to be used almost nightly to allow near normal sleeping. The products “guaranteed” success but did not live up to promises. Pestlab on the other hand has lived up to its word.

10 February 2026
Unprompted review
Rated 3 out of 5 stars

Receieved and as I predicted... Everyday!!!!!

Receieved and as I predicted. Began receiving quite a numerous promotional deals. From I can only picture as though a plaid wearing suit salesman or girl. Resembling the character from the sitcom, WKRP... (Guess my age lmfao)
As of this review. Received another promotional deal...
So, am ending this with your guessing the conclusions...
Have a bigger day....

1 January 2026
Unprompted review
Rated 1 out of 5 stars

I experienced unsatisfactory customer…

I experienced unsatisfactory customer service. I placed an order the night before and emailed customer service the following morning to cancel, as I had found more cost-appropriate alternatives. Despite my repeated requests to cancel, I received multiple emails attempting to persuade me to remain with the original order. After finally agreeing to my cancellation, I requested a confirmation email, which I was assured I received. However, a week later, I was notified that the item had been shipped. Upon contacting customer service again, I was informed that the cancellation had not been processed, but was advised to return the item. This situation has caused me inconvenience, as I must now find time in my busy schedule to return the product. It appears that my preferences and needs were not respected, and I believe a refund should have been issued when I initially requested it.

21 January 2026
Unprompted review
Rated 4 out of 5 stars

Found out where Stuart’s house was

Found out where Stuart’s house was, I don’t know yet if they are working or not. Still a little to early to tell if working. I wish there was a way to check if they are emitting what they claim they are, other than the blue light.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

I want to thank yall first

I want to thank yall first. I ordered several of the devices and I have found that they work well. I could really use more and I ordered 10 of them. I love them 😊 Please keep doing what you are doing to develope these devices. 😊

7 February 2026
Unprompted review
Rated 4 out of 5 stars

Plug-Ins are starting to work...

I've had the plug-ins for about 3 weeks. I purchased because my cats had fleas. I purchased three of them and have them plugged in across the house. They seem to be starting to work. The cats are scratching less. When I comb them, I am still getting a few fleas and seeing some slight flea dust, but not nearly as much as I was before purchasing the plug-ins. I have a large area, so I may need additional plug-ins for better coverage. As an additional upside - I haven't seen any spiders recently either. I am very optimistic about this product.

4 February 2026
Unprompted review

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