Verified
Overall a very good experience when ordering. The only complaint is the shipping can sometimes be a bit slow but that could be from a Border/Customs issue.
Company replied
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See what reviewers are saying
Verified
This company is amazing. Had a small glitch in my first order. Stuart contacted me directly through phone and email to explain the issue. Everything was resolved quickly and satisfactorily. There... See more
Company replied
Verified
Looking for an e-juice that locally wasn't sold and low and behold my favorite juices are sold here. Fast shipping and solid packaging. Easy to get ahold of the owner and just a great over all experie... See more
Company replied
Verified
I have been doing business with this company for years! They are amazing. Great products and selections, excellent customer service and quick fulfillment & shipping. I have never had a problem, and... See more
Company replied
Company details
Written by the company
Premium eJuice is Canada’s original online vape shop, helping customers cut through the noise to find the best e-liquids and vaping products. We know how frustrating it can be to sort through countless options and end up disappointed. That’s why we’re here—to make vaping simple and satisfying by offering only high-quality e-liquids, devices, and accessories that deliver on flavour, performance, and value. Whether you’re new to vaping or a seasoned pro, our team is here with expert advice tailored to your vaping style, flavour preferences, nicotine needs, and budget. Founded in 2013 and based in Ontario, Premium eJuice is now one of Canada’s largest online vape retailers. We carry over 60 premium brands from Canada, the USA, and Europe, and we’re always stocked with the latest vape tech. Enjoy fast, affordable flat-rate shipping within Canada and save up to 20% every day with our “buy more, save more” discounts on vape juice, pods, and disposables. We also ship to the USA and many other countries.
Contact info
Canada
- premiumejuice.com
4.4
Excellent
42 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Verified
Great service and products
Great service and products! I can only find Black Note at Premium Ejuice! Thanks for thinking of us ex smokers!
21 January 2026
Reply from Premium eJuice
Thanks for your kind review Patrick, and more importantly, thank you for your continued support :) All the best, Stuart
Verified
Reply from Premium eJuice
Thank you very much for your generous compliments Daniel. It's been a pleasure having you as a customer for so many years :) Warmest regards, Stuart
Verified
Overall a very good experience when…
Overall a very good experience when ordering. The only complaint is the shipping can sometimes be a bit slow but that could be from a Border/Customs issue.
21 January 2026
Reply from Premium eJuice
Thanks for your kind review and continued support Jeffrey :) All the best, Stuart
Verified
Experience with premium e-juice was amazing,shipment arrived as I was told , will continue to order from them
Experience with
19 January 2026
Reply from Premium eJuice
Hi Brian. Thank you so much for the glowing review and 5-star rating. It means a lot, and I'm very grateful to have you as a customer :) All the best, Stuart
Verified
Long time happy customer
Long time repeat customer, great service! Also great ejuice choice, Stuart is a connaisseur.
22 December 2025
Reply from Premium eJuice
Thanks for the compliments Olivier :) I can't tell you how much your continued support means to me. Kindest regards, Stuart
Verified
Stellar service
Stellar service. I have been a happy customer for years & plan on ordering many more times in the future! Thank you!!
23 December 2025
Reply from Premium eJuice
Hi Elizabeth. Thank you for your kind comments and for your continued support over the years. I'm forever grateful :) Warmest regards, Stuart
Verified
Reply from Premium eJuice
Thank you for your kind words Linda :) Warmest regards, Stuart
Verified
Reply from Premium eJuice
Thank you for the 5 star rating and your kind comments Amy :) Most importantly, thank you for your continued support. Warmest regards, Stuart
Verified
Easy communication and variety of…
Easy communication and variety of different types of juice,stuart was very helpful with everything
22 December 2025
Reply from Premium eJuice
Thanks Arash :) It's been a pleasure chatting with you over the phone, and I thank you for your kind comments. Warm regards, Stuart
Verified
The best!!
Amazing selection, quick delivery, great discounts. This place has it all!
22 December 2025
Reply from Premium eJuice
Thank you very much for your kind review, Jennifer :) Warmest regards, Stuart
I tried to order some ejuice they have…
I tried to order some ejuice they have but its ameracan and canada law says for some reason they can't ship it funny how they illegally sell ameracan vape juice and have the nerve to say if it gets seazed its on the buyer
1 January 2026
Unprompted review
Reply from Premium eJuice
Hi Jake. It is definitely legal for us to sell American eJuice in Canada, and we are definitely able to ship American eJuice into the USA. We have not had a single shipment of Canadian or US made eJuice to the US get seized at the border. I'm not sure where you are receiving your information from, but you are incorrect about current Canadian vape regulations. We simply state that if a shipment gets seized by customs entering another country that we ship to, that it is the buyers responsibility to know their own regulations and laws and will be financially responsible for the seizure. You have a choice where you shop, but you don't need to fear monger within our reviews.
Late arrival always
Despite placing the order early in the morning (EST), always shipped only the following day. Shipping costs are also higher than competitors.
5 December 2025
Unprompted review
Reply from Premium eJuice
Hi Anj. I wasn't able to find an order under your name, however, I'm sad to hear that you weren't happy with our order processing times and shipping prices. It's stated in many places on our website and in our order confirmation email that orders ship the following business day. Our shipping costs are also one of the lowest around at only $4.99 flat rate anywhere in Canada. Kindest regards, Stuart
Verified
Great service
19 November 2025
Reply from Premium eJuice
Thanks for the 5-star review Mike :) All the best, Stuart
Verified
Reply from Premium eJuice
Hi Paul. Thank you very much for the 5-star rating and your kind review! It means a great deal to me :) All the best, Stuart
Verified
High Quality Products with Service
A great line of quality products to choose from at fair prices.
Timely, affordable and no hassle shipping. Dependable quality and service.
17 November 2025
Reply from Premium eJuice
Hi Ellen. Thank you very much for your kind review and your continued support :) It means a lot to us! All the best, Stuart
Verified
I love the variety in the 10 & 12 ml…
I love the variety in the 10 & 12 ml salt nicotine juice. I haven’t been able to find that any where else. The delivery fast with Canada Post.
21 October 2025
Reply from Premium eJuice
Hi Kristyn. Thank you very much for your thoughtful review :) I'm very happy to hear that we have the products that you can't find elsewhere. Thanks for placing your trust in us and for your continued support! Warm regards, Stuart
Verified
Great company and tasty vape juice
Looking for an e-juice that locally wasn't sold and low and behold my favorite juices are sold here. Fast shipping and solid packaging. Easy to get ahold of the owner and just a great over all experience.
10 October 2025
Reply from Premium eJuice
Thanks Brad! Your thoughtful review and continued support are greatly appreciated :) All the best, Stuart
Verified
Reply from Premium eJuice
Thanks for the 5 star review Charles, and thanks for placing your trust in us :) Kindest regards, Stuart
Verified
Great team, great service
Great team, always come back with the response, great variety of products, always have been a 5 star experience
21 October 2025
Reply from Premium eJuice
Hi Waqas. Thank you so very much for your kind words and for your continued support :) All the best, Stuart
Verified
Reply from Premium eJuice
Hi Christopher. I sincerely apologize for the delays that we have experienced with shipping orders this week. I don't want to make excuses for our poor performance; however, the Thanksgiving holiday started the week with a large backlog of orders, and then one of our largest distributors ran out of federal excise stamps. They were supposed to arrive today, but the Brinks truck broke down, forcing the delivery to tomorrow. Another one of our largest distributors didn't ship our order out yesterday as they were supposed to, and so we were missing a lot of new product that was intended to go out today to customers. The one shipment we did get today arrived after 4 pm, which basically made it impossible to include in today's shipments. It's just one of those weeks. As you can see, we had a lot working against us this week, and I hope you can forgive the delay on this order. We work hard to ship orders out quickly; however, it isn't always possible due to other factors outside of our control. All the best, Stuart
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