Banner for Redux Gaming

Redux Gaming Reviews 814

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Considering I ordered my pc just before new year, these guys still managed to build this "beast" in a few days...exceptional build quality...will recommend to my friends!

Company replied

Rated 5 out of 5 stars

Awesome website with some great deals! I bought my first gaming PC and monitor from them on black friday and I loved it ever since. Delivery was within 2 days and the pc was ready to go out the box.... See more

Rated 5 out of 5 stars

Pc online samengesteld, paar dagen later binnen en binnen no-time up-and-running. ( pc specs : Redux A275 ). Strakke kast, lekker stil Ik ga er nog veel (game) plezier mee hebben. Wilbert

Rated 5 out of 5 stars

I recently bought a pc unit from Redux Gaming and it was one of the best experiences that I had with pc companies. Not only they deliver on time they also were extremely helpful and by their work you... See more

Company replied

We perform checks on reviews

Company details

  1. Computer Store

Written by the company

Redux Gaming wilt niet de zoveelste prebuilt game PC aanbieder zijn. We proberen ons écht te onderscheiden op het gebied van kwaliteit, service, exclusieve content en community. Je koopt bij ons niet alleen een kwalitatief hoogstaand systeem. Je koopt kennis, zorgeloosheid en – hopen we – nieuwe vriendschappen. Zo investeer je niet alleen in een game PC, maar ook in je eigen toekomst als PC gamer. Ons motto? Zouden we zelf niet trots zijn op een systeem, dan verkopen we het niet.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

814 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Considering I ordered my pc just before…

Considering I ordered my pc just before new year, these guys still managed to build this "beast" in a few days...exceptional build quality...will recommend to my friends!

20 January 2026
Redux Gaming logo

Reply from Redux Gaming

Hi Robertas,

We're very honoured to have been chosen eventhough you live all the way in Ireland! We hope your PC will continue to blow you away for the coming years and if you're ever in need of assistence, you know where to find us!

Team Redux Gaming

Rated 5 out of 5 stars

Super

The computer arrived safely and everything works perfectly. There were small complications with the delivery time, but that’s understandable during the holiday season. Overall, I’m satisfied with the purchase. Best regards.

11 December 2025
Rated 5 out of 5 stars

Noë!

Noë does such an amazing job! very very lovley work! <3

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Pc is amazing

Pc is amazing, only thing was cpu fan came bended but that was due to delivery and they immediately sent a new cpu fan.

16 September 2025
Redux Gaming logo

Reply from Redux Gaming

Hi Atakan!

Thank you so much for the kind review even though your order had some minor damage. I'm happy to see that the problem was easily fixed and you are enjoying your new PC!

Team Redux Gaming

Rated 5 out of 5 stars

Very good communication and kind people

Very good communication, easy reaching or call back options. Helpful people who really care about your order.

2 September 2025
Redux Gaming logo

Reply from Redux Gaming

Hi András,

Thank you so much for your kind words and for choosing us! We really appreciate your patience with the delivery.

It was great staying in close contact so we could keep you updated and make sure you knew exactly when your PC would arrive.

We're very happy everything worked out, and we hope you enjoy your new system to the fullest!

Team Redux Gaming

Rated 5 out of 5 stars
Redux Gaming logo

Reply from Redux Gaming

Hi Mark,

I'm glad to hear you had a good experience!
If there's ever anything we can help you with, just hit us up!

Thanks again for ordering, and I hope you have an awesome time with your brand new PC!

Team Redux Gaming

Rated 3 out of 5 stars

Order created before account creation cannot be added

If account for the same email is created after order was done, then it's impossible to see order, and getting its status is then quite hard.

16 February 2025
Redux Gaming logo

Reply from Redux Gaming

Hi Nikolay,

Thank you for your feedback. We understand that it can be frustrating not to see your order in your account, but orders placed before account creation don’t link automatically. However, if you had contacted us, we could have manually added it for you, allowing you to receive order status updates as well. Our support team is always happy to assist!

Also, since your PC was shipped after this review, we'd love to hear your thoughts on the system itself once you've had a chance to use it. If there's anything we can do to improve your experience, let us know!

Team Redux Gaming

Rated 1 out of 5 stars

Gaming builds from HELL

All their builds includes wifi on their motherboards what make no sense for an gaming pc since you losse preformance on competive games with reaction and ms

12 December 2024
Unprompted review
Redux Gaming logo

Reply from Redux Gaming


We totally get that competitive gamers prefer wired connections, but just so you know, having WiFi on the motherboard won’t affect performance when using an Ethernet cable. It’s just a nice extra for those who need a bit more flexibility.

The WiFi version is only €10 more in most cases, and it’s especially useful for connecting controllers or other wireless devices. You can’t have a motherboard with only Bluetooth—WiFi and Bluetooth tend to come together.

All our motherboards come with at least a 2.5GB Ethernet port, so wired connections are solid. More options are always good, but we know everyone’s got their own preferences.

Let us know if you need help finding the perfect setup!

Team Redux Gaming

Rated 5 out of 5 stars

Best Pc Ever!!!

I recently bought a pc unit from Redux Gaming and it was one of the best experiences that I had with pc companies. Not only they deliver on time they also were extremely helpful and by their work you can tell how much pride they put in their craft. Also they managed to build a great community around their business which is also a big plus.

6 January 2025
Redux Gaming logo

Reply from Redux Gaming

Hi Theo,

Thank you so much for your amazing review! It’s great to hear that you’re so happy with your experience at Redux Gaming. We really put a lot of care and attention into our builds, so it means a lot to know that it shows.

We’re also really glad you appreciate the community—that’s something we’re super proud of! If you ever have any questions or need help, feel free to reach out. Enjoy your new PC!

Team ReduxGaming

Rated 1 out of 5 stars

Redux Gaming - Avoid

Bought a PC back in 2021 July. Promised to deliver the next day but were unable to deliver.

Skip ahead 2.8 years later, within their warranty period. --My 3080TI dies during gaming. I contact them for the warranty, but love and behold they declared bankruptcy 30-5-2023, but continued at the same place with the same name. Just the little details: 'Any warranty before this period is now voided'.

So, I went to the producer of the card, but figured out that in 2021 Redux deliverd a card to me without a serial number attached to it. So the factory voided any warranty. Redux did f*k all to support in this.

Contact is almost impossible. They use an AI to respond to e-mails and their phonenumber refers back to their e-mail. Their option to make a phone meeting through some app doesn't work either.

A friend of mine recently bought a PC there, however, they were not able to deliver within their own deadline. Far from it. My friend cancelled the order and they were VERY slow to return the money. After some time he had to drive to their office in Susteren to physically retrieve his money.

TLDR: Run away from this company. They scammed me out of warranty, no serial number on graphics card and have very bad communications.

18 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look