Selfawear Reviews 135

Took just over a month from order date (1 Dec 25) to receive 1 T-shirt ( 9 Jan 26) inquiry emails very poor. I live in Melbourne, business is supposed to be in Brisbane?? Saw same product adverti... See more

I ordered in December and honestly got pretty stressed reading the reviews while I was waiting. communication was slow and that part wasn’t great. but my order did arrive and the quality is actuall... See more

I ordered a tshirt on 30th November. I contacted them on 15th Dec to be told it was in production. Received tracking on 22nd Dec saying it would arrive 7th jan - arrived 8th jan. Almost 6 weeks to rec... See more

I ordered a grounding mat and grounding sheet on the 15th of December and they still haven’t arrived. The only thing I’ve heard from them is a generic email on the 23rd stating “ We use a print-on-dem... See more

I ordered around the same time (mid Dec) as a lot of the negative reviews and honestly got worried reading them while I was waiting. My order did take longer and replies were slow, but it eventua... See more

As a first-time customer, the lack of early communication was very unsettling. I did start to worry when I couldn’t get a response.I emailed a few times and didn't ger a response for about 5 days. Aft... See more

I ordered around the same time as a lot of the negative reviews and honestly got worried reading them while I was waiting.My order did take longer and replies were slow, but it eventually arrived and... See more

Ordered two tees on November 13th, finally received my order on December 15th. Communication was nonexistent until I chased it up, and nowhere was it stated in the ordering process that my order wou... See more

There were definitely delays and slower responses than usual, especially in early December. it was obvious the team was completely swamped rather than careless. Once my order arrived, I was really hap... See more

Extremely terrible service and communication. I order 23/11 and it says 4-8 days delivery. I purposely ordered Christmas shirts for Christmas events which 2/3 of have passed. I have 5 other items and... See more

I checked the reviews after ordering and honestly panicked a bit. The lack of updates didn’t help. In the end my order arrived and the quality is great. Not the smoothest experience, but I don’t t... See more

Unfortunately I have to join the long list of people who have complained about the quality and shipping with this company. Weeks of delay from a company that is based about an hour from my residence,... See more

I've read comments about the late deliveries. Usually the Selfawear merch are dispatched quickly but sometimes we're impacted otherwise, yes there is some disappointment but it is not the end of the w... See more

Absolutely wild. Been reading the reviews and I’m in the same boat as literally everyone else. I selected local pickup (I live in the same suburb) but no address was sent, I’ve sent heapssss of ema... See more

Ordered almost 3 weeks ago and have had no updates - looking at the reviews this seems to be the standard! It's far exceeded the "peak processing times" and I've had no response to my queries to... See more

More than a month after submitting an order, I received an email saying that one of my items is unavailable and will be replaced with a "Mystery Shirt". I did not order a Mystery Shirt. If an ite... See more

Like many others who have posted here, I too have been disappointed at the lack of customer service. I ordered a Christmas t shirt in November 15th. After many emails, only some of which I received a... See more

Ordered T-Shirt on Nov 27. Aramex had it onboard for delivery on Dec 22. Delivered on Dec 26. I've read many of the responses from Selfawear to complaints here, all of which show a complete lac... See more

I ordered four items all Christmas presents on 30th November. I haven’t received or had a reply from my email/messages. Disgusting sn oz company can take money from people and not send the items. I’m... See more

Wish I read the reviews🤦‍♀️ Ordered 2 xmas shirts + 1 other on 21 November. Trusting their branding voice of kindness and sustainable approach. Followed up multiple times - no answer. O... See more

UPDATE: To add insult I have been requesting a refund since the 19/12 and still they email on the 29/12 to give me an alternate option. I said NO just a refund and yet I am STILL waiting. Hopeless!!... See more

Stay away. These guys are HOPELESS. I ordered and paid Dec 2. Today is Dec 23. Nothing. Have enquired once. No response. Inquired again today. Received an auto response that they are experiencing he... See more

Communication took longer than expected during the Christmas rush and the order wasn’t as quick as I’d planned. the product itself was great quality and clearly made with care. Once I heard back, the... See more

Ordered 1st December, received first week of January. Ordered two T-shirts and one was cancelled by selfawear with no communication. Have now opened the shirt and I am very disappointed with the qual... See more

Terrible service. Ordered on 22nd December and got a notification that it would be delivered in 7-10 days. Emailed in the new year and got a generated response they would reply in 5 business days. Nev... See more

Waiting on a Christmas t shirt, will be Easter by the time if/when it arrives. No response to my emails. They are still heavily advertising yet can’t meet their order demands. Do not recommend orderi... See more

I was annoyed while waiting, especially with slow replies (took about 5 days). Once the order arrived though, I calmed down it’s actually really good quality. would order again

Shocking, my wife has ordered a 'Grounding Mat" no dispatch from 2 weeks. Will not honor a refund. Can not get any response from the company. People say support Australian companies. This makes it... See more

Like all the other poor reviews here, I thought it was like a normal business with inventory, not that they’d take weeks to make each item to order. Wish I hadn’t ordered at all as it was Xmas themed... See more

I can't comment on the quality of the product as my order hasn't been filled. I have emailed them and received general responses but this doesn't seem to make any difference - the product still isn'... See more

I am in the same boat as most people here. I have contacted Selfawear via their website, and via email regarding a purchase made November 30th with absolutely zero response. I am understanding... See more

I ordered a T-shirt on the 1st December and like all others, have found the communication process terrible. Not one email of contact after 14 days despite me contacting the store three days ago to as... See more

Like others, still waiting well past their stated dispatch & delivery timeframes for 4 shirts we wanted for functions ahead of Christmas. Despite clearly not being able to fulfil the orders they alrea... See more

I placed an order for a Christmas shirt and bag on the 2nd December thinking it would allow plenty of time to be delivered for Christmas. I received an order confirmation followed by spam emails alm... See more

Ordered 2 Christmas t-shirts on the 1st December and still have received nothing! I have written emails and msg on their platform with no response. I thought I would use an Australian company rather... See more

I ordered two tshirts for Christmas three weeks ago - and have received no reply to emails, and messsenger requesting an update. Hopefully I’ll have them for Christmas next year! I definitely won’t b... See more

You could tell they were absolutely slammed before Christmas. Took longer than planned and communication lagged, but the end product was worth it. I’d give them another go in the new year.

The delay and lack of response initially was frustrating. after reading the update and understanding how busy they were, I don’t believe customers were intentionally ignored. Hopefully lessons are tak... See more

I ordered a Christmas shirt 4th December. By 18th December the shirt hadn't even been printed yet. I emailed requesting for a refund and the order to be cancelled, and it took 2 weeks to recieve a res... See more

I ordered in November - it is now mid Jan and nothing has arrived. They don't respond to requests for refunds or ETA of products. They have a big notice on thier web site that says they are overwhel... See more

I love my teeshirts...the lovely words and awsome colors make others smile too..there a lovely cotton and wash well...I have 9 of them 😊 and just put another order in yesterday ... you won't regret b... See more

I WISH I HAD READ THESE REVIEWS BEFORE ORDERING I ordered 2/12/25 and to date have received no postage information of any sort. These are Christmas gifts and upon choosing to order from an AUSTRALIAN... See more