After destroying my kids bikes on a recent road trip holiday using a cheap rack and having to replace the bikes I decided to find a better way to transport our bikes to avoid this happening again. Aft... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #2 of 2 best companies in Bicycle Rack
- #3 of 5 best companies in Adventure Sports
- #2 of 5 best companies in Bike Accessories Store
- #3 of 7 best companies in Outdoor Sports Store
- #1 of 1 best companies in Road Cycling
- #1 of 1 best companies in Trailer Dealer
About Shingleback Off Road
Written by the company
Australia's #1 Vertical Bike Rack
About Shingleback
Shingleback is the pioneer and leader of vertical bike racks in Australia and has been at the forefront of innovative engineering for vertical bike racks. With our proven design and professional engineering certification, our vertical bike racks will transport your bicycles and equipment safely and securely, backed by 10 year Guarantee.
Our Mission
Our product inspiration comes from our own family adventures – we need products that are practical, well-engineered, easy to use, are reliable and have a dual purpose. To achieve this we design, develop and test all of our products ourselves. If it’s quality you’re after, Shingleback Off Road offers the highest quality craftsmanship with the service to match.
Vertical Bike Racks All Racks & Accessories Bike Shuttle Trailers View Blog
Contact info
1 Outlaw Court, 3747, Beechworth, Australia
- 0494 127 516
- [email protected]
- shinglebackoffroad.com.au
Top Dog Rack
5 stars all day long. Best of the best! Game changer, don’t stuff around with the other cheapskates! Aussie Love!! Let’s Go!!
After destroying my kids bikes on a…
After destroying my kids bikes on a recent road trip holiday using a cheap rack and having to replace the bikes I decided to find a better way to transport our bikes to avoid this happening again. After plenty of research I decided on going with the shingle back lite and couldn’t be more happy with the investment. From assembling to loading the bikes it’s easy to see what a quality rack that shingle back off-road has produced. Super easy to use and looks like it’s built to last. Looking forward to many family road trips with our new purchase
Awesome bike rack
Awesome bike rack! We love it! It holds 2 adult e-bikes and 3 kids mountain bikes with no hassle at all! Highly recommend!

Reply from Shingleback Off Road

Reply from Shingleback Off Road

Reply from Shingleback Off Road

Reply from Shingleback Off Road

Reply from Shingleback Off Road
The team shipped it quickly
The team shipped it quickly, so I didn't have to wait long. There was a broken strap button as a result of the shipping, but the Shingleback team sent a new button (and a cool hat!) the next day - super easy to deal with over the phone.

Reply from Shingleback Off Road

Reply from Shingleback Off Road
The MOTO rack is a great product
The MOTO rack is a great product, reasonably priced and the items was shipped quickly. Would be happy to buy from them anytime.

Reply from Shingleback Off Road
Bibs and bobs
I got a few accessories to dress up a second hand 6 bike rack. All items delivered in good time. High quality products, Australian made 👌

Reply from Shingleback Off Road
Easy to assemble with easy to read…
Easy to assemble with easy to read instructions. No issue loading the bikes on and off. Exactly what they claim in the adverts

Reply from Shingleback Off Road
Good communication
Good communication, easy to deal with. (Despatch is fast, but shipping itself is a little slower than expected).

Reply from Shingleback Off Road
Fantastic Bike Rack
Fantastic Bike Rack. Instructions to build were fairly easy to follow. We cant wait to use it!

Reply from Shingleback Off Road

Reply from Shingleback Off Road
Once set up the rack is great
Once set up the rack is great. I have only used it a handful of times so far, so take this as an initial review.
The big wow as a negative is how complex it is to set up. A real mission, I had to go to the hardware stores and buy tools and this is something that could possibly be signposted clearly before buying? (If somebody offers like for like but includes tools or makes it far less of a mission to set up - they will win.)
But, I got stuck a few times setting it up and the legends at Shingle back answered the phone immediately and guided me through, so that wowed me; great job!!!
The key with winning when selling a product is clearly managing a client's expectations from the start. I say either include the tools with the rack or suggest what to buy and maybe organise a discount code with Bunnings or AMazon (affiliate) then when the rack is delivered clients are ready to assemble it.
Great job, I love the rack.

Reply from Shingleback Off Road

Reply from Shingleback Off Road
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







