rescueswag.com.au Reviews 965

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the high-quality products, noting they are comprehensive and well-packaged. Consumers highlight the practical contents and the thoughtful design, with specific pouches for different issues. People find the products easy to order and are pleased with the quick delivery service. Many reviewers mention that the products contain everything needed in an emergency and are suitable for various situations, such as camping, hiking, and off-site work. Customers also appreciate that the products support the Royal Flying Doctor Service. The service is also highly valued, with reviewers noting the promptness of delivery and great communication.

Based on these reviews

Rated 5 out of 5 stars

Planning for remote travel and the unexpected that may be thrown your way is difficult! This swag takes most of that thinking away, leaves enough room for augmentation if needed. Has a bunch of info... See more

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Rated 5 out of 5 stars

The rescueswag is a very comprehensive product. It contains everything you could possibly need in the event of a snake or spider bite and the instructions are easily understandable. I hope I never h... See more

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Rated 5 out of 5 stars

Easy to order. It is an Australian Product, suitable for our office when off-site. Quality, practical contents, and looks like a vegemite jar! The kit has great instructions for those times the panic... See more

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Rated 5 out of 5 stars

Quick delivery. Has everything you would need in an emergency. I also bought the pet swag. I have replaced the plastic tic removal with a metal one. As a retired nurse I like metal instruments over pl... See more

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Rated 5 out of 5 stars

Amazingly quick service even over the holiday period. Last minute gift arrived in time to be included in the Christmas parcel. Greatly appreciated by my camping mad son for its size and weight when... See more

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Rated 5 out of 5 stars

Website gave accurate details of what's in the pack. Easy to order. Quick delivery in about a week. Everything listed was in the pack. Love the different pouches for different issues e.g. snake bits o... See more

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Rated 5 out of 5 stars

Great emergency set. Seems to have all we'd need for immediate treatment of snake and other bites. All well-packaged and looks great quality. Hopefully we won't get to use it, but confident ii wi... See more

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Rated 5 out of 5 stars

I purchased the snake kit for my husband as he works outside a lot mowing lawns and doing maintenance. We recently moved to a more rural environment and I would rather be prepared Incase anything ha... See more

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Rated 5 out of 5 stars

I ordered two snake first aid kits for gifts just days before Christmas. It was a Sunday and Monday AM., I had a message to say it was prepared and was ready to be posted. I paid for express post, bu... See more

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Rated 5 out of 5 stars

Amazing swag! As a retired nurse I totally trusted this the minute I opened it and saw the actual contents and how they were logically and sterile packed. The wax outer is a fab idea also to prot... See more

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Rated 5 out of 5 stars

For those on the outback highway , remote travel, or mining or agricultural pursuits this kit will enhance rapid first aid response and will assist in preventing post trauma death. Most essential t... See more

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Rated 5 out of 5 stars

From an extremely fast delivery as well as being able to contact the seller Re an order modification, I am extremely impressed. Of course, as you would expect, the snake and spider bite kit is first c... See more

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Rated 5 out of 5 stars

We had previously purchased the rescue swag for the ute when touring so when I saw the marine swag it was a no brainer. Just as important as a life jacket out on the water in my opinion plus it helps... See more

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Rated 5 out of 5 stars

The service after purchase is great. The online ordering system i found somewhat confusing however i got by. The fact that the Kits have been produced by the RFDS i am confident it will be very comp... See more

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Rated 5 out of 5 stars

Excellent product easy to use heaps of room, actually does what they say it should. Placed the order and received it within days! And the back up service truly impressive! Would recommend to anyone... See more

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Rated 5 out of 5 stars

Arrived intact & on time. Water proof packing and sturdy protection The Swag contents were exactly as described. Provides for a range of emergency treatments. I’m sure it would to be invaluable in any... See more

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Rated 4 out of 5 stars

Advertising suggest that the Flying Doctors would benefit from the purchase, but I see no way to verify that. Since the product is for emergencies, it's hard to verify it. The container bag is robust.... See more

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Rated 1 out of 5 stars

I bought your product. Don't hassle me to write a review! Later edit: In your follow up you said you understood my frustration but that you were RFDS and you "sometimes ask customers to share thei... See more

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Rated 3 out of 5 stars

The promptness of the delivery was good. The price was acceptable and as it supports the Flying Doctors is well worth the transaction. Unfortunately when comparing the supplied kit it falls short of... See more

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Rated 4 out of 5 stars

I bought this backpack because it’s the ideal size (25lt) for a hike across Spain I plan to do next year. It looks like it’s of good construction but I can’t verify how fit-for-purpose it is until I’v... See more

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Rated 5 out of 5 stars

Ordering via the website was very straightforward and it was delivered promptly even though it was in mid December. I'm glad to be able to help support the Royal Flying Doctor Service by purchasing th... See more

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Rated 5 out of 5 stars

Carrying a packet of Panadol & a box of Band-Aids is not sufficient these days. I have checked out my rescue swag and find it to be a complete medical kit for the road. To me, peace of mind goes a lo... See more

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Rated 5 out of 5 stars

Delivered on time and the rescue swag was everything it said it was and what we loved was it was organised very practically. Furthermore it came from reputable RFDS well done team

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Rated 5 out of 5 stars

The quality of the product and prompt delivery, I would however that you include a label to ensure that people easily know not to open it until required. I did not open it but it took me a while to es... See more

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Rated 5 out of 5 stars

Firstly I ordered my kit on the Monday and had it in my hands on the Wednesday! Great service. Last week and at 70 years of age I signed up for a 1st Aid Course which included CPR training, it was re... See more

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Rated 5 out of 5 stars

I brought these items for a boxing club in Redland bay to help with their fund raising activities. By doing that it served to purposes . Also It was delivered immediately. It was good !

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Rated 5 out of 5 stars

Fantastic product, has everything we need in one water proof and dust proof kit. Love that is easy to attach to a bike, buggy, tractor or even a saddle for mustering. Fast and easy checkout and shippi... See more

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Rated 5 out of 5 stars

Kit arrived promptly, perfectly packaged and when opened revealed everything that is required for all those emergencies that can pop up when you have a dog

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Rated 5 out of 5 stars

I bought these umbrellas as Christmas gifts for friends who travel quite a bit Perfect size. Top quality umbrellas. Also supporting a very good cause

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Rated 5 out of 5 stars

Outstanding first aid kit, delivered on time and exactly what was advertised! Supporting RFDS is an added bonus as well! Love it!

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Rated 5 out of 5 stars

I purchased the dog rescue bag and I think it is a great idea for camping and walking my dogs, it is filled with lots of first aid things incase an emergency should happen The company was so good to... See more

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Rated 5 out of 5 stars

Arrived very quickly with quality products in a handy carry bag which is both useful for hiking or camping.

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Rated 5 out of 5 stars

Excellent product, fast response and delivery came on due date, which we very thankful for as we have had a few snakes around.

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Rated 5 out of 5 stars

The Swag and the equipment inside are well organised and identified. All items are protected from the weather. The training videos are well presented and easy to follow.

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Rated 5 out of 5 stars

My daughter and her family live in the country surrounded by forest etc. Hopefully they will never need this first aid kit but I think it's best to have it on hand.

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Rated 5 out of 5 stars

Fast delivery. I live in a regional area and lots of snakes. The local hospital doesn't have anti venom. Now I have the correct bandages just in case.

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Rated 4 out of 5 stars

Small size, but room to put more first aid items in it and still be able to close it up. But. Please check the Australian emergency phone number. It only had 112 which is for mobile phones. Appropriat... See more

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Rated 5 out of 5 stars

Everything was quite simple really regarding ordering and delivery It did take longer than I expected it would to arrive but no dramas Thank you !

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Rated 5 out of 5 stars

Thank you Rescue Swag for sending the kit very quickly. Great service. I purchased as a gift for a friend who will be travelling through Australia soon in her small motorhome and the kit is small ea... See more

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Rated 3 out of 5 stars

The picture of the product on the website and the actual size are vastly different. The picture made be believe I would be getting much more than I received.

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Rated 5 out of 5 stars

Easy to place my order and it arrived quickly. Very good product bought extra snake bite bandages for kids that love camping for their first aid kits. Excellent

Company replied


Company details

  1. #4 of 5 best companies in Adventure Sports
  2. #1 of 1 best companies in First Aid Station
  3. #5 of 7 best companies in Outdoor Sports Store
  4. #9 of 12 best companies in Sporting Goods Store

About rescueswag.com.au

Written by the company

Recue Swag

100% owned and operated by Royal Flying Doctor Service (Queensland Section)



Why shop with Rescue Swag?

Support RFDS Queensland

100% of profits go towards supporting RFDS (Queensland Section) deliver vital healthcare and services to people in regional, rural, and remote communities.

A product like no other

Our innovative Rescue Swag first aid kits are dust and waterproof and can even be turned into an emergency sling or immobilization device.

30 day returns as standard

We offer all our customers easy returns for up to 30 days post purchase.

Excellent customer service

Our Australian based support team are always ready and happy to help, whether you have a product enquiry or need to resolve an issue.

Fast Australia wide shipping

We send all our parcels via Australia post with tracking and offer express shipping options across the country.

Australian owned and operated

Our kits are assembled right here in Queensland.







Rescue Swag. The most multi-talented First Aid kit on the Planet

Written by the company

We're committed to your safety wherever you are!
Rescue Swag was founded to enable independence for Adventurers. We believe in living with mindfulness, passion and the spirit of exploration. We live it with our families, our mates and our loved ones. Above all else we believe in being safe wherever you are, whatever you do. That’s why we developed Rescue Swag. Our commitment to you is to provide the highest quality and most affordable First Aid Kit available using Australian made medical products with a minimum shelf-life of two years. Money-back, no questions asked, Guarantee.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

965 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

It's a fantastic product

It's a fantastic product

30 January 2026
rescueswag.com.au logo

Reply from rescueswag.com.au

Hi Emile

Thank you for your review. We're delighted to hear you think it's a fantastic product. Your support truly means a lot to us.

The Rescue Swag Team

Rated 5 out of 5 stars
rescueswag.com.au logo

Reply from rescueswag.com.au

Hi Cathy

Thank you for your review. We're delighted to hear you’re impressed with your Rescue Swag and its compact, practical design. Thank you for your support.

The Rescue Swag Team

Rated 5 out of 5 stars

Great product

Great product

28 January 2026
rescueswag.com.au logo

Reply from rescueswag.com.au

Hi Liam

Thank you for your review. We're delighted to hear you're happy with your purchase. We appreciate your support.

The Rescue Swag Team

Rated 5 out of 5 stars
rescueswag.com.au logo

Reply from rescueswag.com.au

Hi Tony

Thank you for your review. We're delighted to hear you were happy with our communication and the speedy delivery of your order. Thank you for your support.

The Rescue Swag Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, awesome product very happy

22 January 2026
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Reply from rescueswag.com.au

Hi Paula

Thank you so much for taking the time to leave a review. We're delighted to hear your order arrived quickly and that you're very happy with your purchase. Thank you for your support.

The Rescue Swag Team

Rated 5 out of 5 stars

Valuable resource

Valuable resource

28 January 2026
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Reply from rescueswag.com.au

Hi Terrence

Thank you for your review. We’re delighted to hear you found your Rescue Swag to be a valuable resource. Thank you for your support.

The Rescue Swag Team

Rated 5 out of 5 stars

Good product quick delivery

Good product quick delivery

15 January 2026
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Reply from rescueswag.com.au

Hi David

Thank you for leaving a review. We’re really glad to hear you’re happy with the product and that it arrived quickly. Your feedback means a lot to us and helps us keep improving. Thank you for your support, we truly appreciate it.

The Rescue Swag Team

Rated 5 out of 5 stars

The time frame from purchase to arrival…

The time frame from purchase to arrival was awesome. Love supporting the flying doctors.

20 January 2026
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Reply from rescueswag.com.au

Hi Paul

Thank you for taking the time to leave a review. We’re delighted to hear the delivery timeframe met your expectations, and we’re grateful for your support of such an important service.

The Rescue Swag Team

Rated 5 out of 5 stars

Great product and service

Great product and service

12 January 2026
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Reply from rescueswag.com.au

Hi John

Thank you for your review. We’re so pleased you had a great experience with both the product and our service.

The Rescue Swag Team

Rated 5 out of 5 stars

RFDS Caps with LED'S

Proccess was straightforward and caps arrived promptly. Work well 👍

12 December 2025
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Reply from rescueswag.com.au

Hi Adam

Thanks for taking the time to leave a review. Great to hear the process was easy and the caps arrived promptly. Thanks for your support.

The Rescue Swag Team

Rated 4 out of 5 stars

Small size

Small size, but room to put more first aid items in it and still be able to close it up. But. Please check the Australian emergency phone number. It only had 112 which is for mobile phones. Appropriate, but needs triple 0 to.

8 January 2026
rescueswag.com.au logo

Reply from rescueswag.com.au

Hi Leonie

Thank you so much for taking the time to leave your review. We’re glad to hear the kit’s size works well for your needs and that there’s room to add extra items if you wish.

Thank you also for your feedback. We’ll be sure to pass this on to our team.

Thanks again for your support.

The Rescue Swag team

Rated 5 out of 5 stars

Great organisation to support kit nice…

Great organisation to support kit nice and compact

14 January 2026
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Reply from rescueswag.com.au

Hi Mark

Thank you for supporting Rescue Swag and the RFDS. We’re delighted to hear you’re happy with your compact kit and truly appreciate you taking the time to leave a review.

The Rescue Swag team

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. The snake kit is a great product.

6 January 2026
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Reply from rescueswag.com.au

Hi Maree

Thank you for your purchase and for taking the time to leave a review. We’re thrilled that your kit arrived quickly and that you’re happy with your purchase.

The Rescue Swag team

Rated 4 out of 5 stars

Good

Prompt delivery

6 January 2026
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Reply from rescueswag.com.au

Hi Gregory

Thank you for your review and for supporting Rescue Swag. We’re pleased to hear your delivery was prompt and appreciate your feedback.

The Rescue Swag team

Rated 5 out of 5 stars

Fagreatst delivery

Fast delivery, contents great , instructions brilliant ....

6 January 2026
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Reply from rescueswag.com.au

Hi Rowan

Thank you so much for your review. We’re delighted to hear that your kit arrived quickly and that the contents and instructions impressed you. We really appreciate your support.

The Rescue Swag team

Rated 5 out of 5 stars

Arrived very quickly with quality…

Arrived very quickly with quality products in a handy carry bag which is both useful for hiking or camping.

12 January 2026
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Reply from rescueswag.com.au

Hi Graeme

Thank you for your purchase. We're so pleased your order arrived quickly and that you’re happy with the quality and practicality of the kit.

The Rescue Swag team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy to order. Great product, got one for home and one for the car.

5 January 2026
rescueswag.com.au logo

Reply from rescueswag.com.au

Hi Julie

Thank you for your support and for your wonderful review. We're thrilled that you found the product great for both home and your car.

The Rescue Swag team

Rated 5 out of 5 stars

Arrived promptly

12 January 2026
rescueswag.com.au logo

Reply from rescueswag.com.au

Hi John

Thank you for taking the time to leave a review. We're glad to hear your order arrived promptly and appreciate your support.

The Rescue Swag team

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