Sprinter Service & Repair Reviews 102

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its speed, affordability, and thoroughness. People appreciate the detailed explanations provided, including images of necessary repairs, and the upfront communication regarding costs. Consumers also value the honesty and expertise of the staff, particularly their knowledge of Sprinter vehicles. Many reviewers mention the friendly and professional demeanor of the team. Customers feel fortunate to have found such knowledgeable mechanics, with some driving long distances to have their vehicles serviced. The business is commended for its efficient work, fair pricing, and the absence of unnecessary upselling, leading to high levels of satisfaction and repeat business.

Based on these reviews

Rated 5 out of 5 stars

We are the worst procrastinators and we needed an oil change and quick checkup before a road trip. We called on an afternoon, they picked up immediately, and they got us in the very next morning!... See more

Company replied

Rated 5 out of 5 stars

Your one stop shop for all Sprinter repair and services. Prices way better then the dealership, knowledgeable, experts in what they do. They are honest provide you with detail break down of what needs... See more

Rated 5 out of 5 stars

Very responsive to my vehicle and getting the service done on time in a professional manner. The brake job and feedback was amazing. Furthermore, upon removing my tires and wheels, the mechanic fou... See more

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Rated 5 out of 5 stars

I felt at ease right away - the shop was clean, well organized, they knew all the issues and provided a reasonable quote. They have a nice fleet of used vans for sale and even gave me a loaner for a c... See more

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Rated 4 out of 5 stars

Happy to know there is a Sprinter repair shop in my town. We were provided a lot of details during the time the van was in the shop. Lots of communication, we never felt like they forgot about us. W... See more

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Rated 1 out of 5 stars

I took my dynamite into your El Cajon service area. The Anderson four-way valve is still too hard to turn. I’m gonna take it into Webb RV in Lakeside and see if they can fix it. All you guys did was l... See more

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Rated 5 out of 5 stars

Super convenient and really well automated, makes everything easy. The team is super friendly and professional, and Vlad is especially awesome! Only heads up: parking can get a little tight at the... See more

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Rated 5 out of 5 stars

Made all necessary repairs clear to understand. Gave pictures of unstable parts & why they must be replaced. I got an education. Very nice to work with I feel very lucky to have found such knowledge... See more

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Rated 5 out of 5 stars

Best mechanics for my 2011 Sprinter-based RV. Honest, good pricing, and more importantly very competent on the Sprinter (more so than a some dealers I used in the past). I have used them for several y... See more

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Rated 5 out of 5 stars

I took my Sprinter Coachman Galleria Li3 for B Service. The service was done promptly, customer service is great, and the prices are reasonable. Mercedes Benz wanted twice the price we paid. I'll be c... See more

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Rated 5 out of 5 stars

I only use them since we got the RV. When I had a much needed alignment, Vlad suggested a suspension upgrade and I mentioned reading about a bigger swaybar. He said start with shocks and you see later... See more

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Rated 5 out of 5 stars

Made an online appointment after speaking with Max. They had my Sprinter A service completed quicker than expected at a fair price too! I plan on using them to keep my Sprinter in great condit... See more

Rated 5 out of 5 stars

I have been trusting these guys with my home on wheels for 2.5 years now. I save all my service and repairs for when I am in the San Diego area. Highly reputable, fast, and dog friendly. Some... See more

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Rated 5 out of 5 stars

These guys really took care of me. I have sprinter work van that needed to be fixed asap for it my only service vehicle. They worked on it right away and fixed all my issues without replacing major c... See more

Rated 5 out of 5 stars

Vlad was super helpful. Dealer recommended DPF replacement at a cost of $4400. He determined from sensor readings it wasn't clogged and just needed reset. Also diagnosed cause of oil leak another inde... See more

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Rated 5 out of 5 stars

This was my first time having our Sprinter serviced at Sprinter Service & Repair Vista. I have always gone to the dealer. I was impressed by the time that Sasha spent explaining the process to me. I... See more

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Rated 5 out of 5 stars

SS&R was amazing! While traveling around the country in my Sprinter camper I needed a cv boot replaced. Being from Vermont it was hard to find a reputable place to have work done quickly. They di... See more

Rated 5 out of 5 stars

First time customer here, I was very impressed with the honesty and clear system they use to address issues with my Sprinter Van. The team was professional and helpful. I will definitely be returning!... See more

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Rated 5 out of 5 stars

I appreciate the extra info they provide. They also have a must read recommendations on how to extend the life of your van that can save you thousands on repairs.

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Rated 5 out of 5 stars

Drove ten hours round trip to have them service my sprinter that’s how much I trust their work. They are the only people I let work on my truck for the last 5 years. Extremely professional and never a... See more

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Rated 5 out of 5 stars

Adilbek and his crew always gets the job done quickly and at a very reasonable price! They know and are experts on sprinters inside and out! Highly recommended!!!

Company replied

Rated 5 out of 5 stars

I brought my Sprinter van in for repairs and couldn't be happier with the service. The staff was professional, communicative and clearly experienced with Sprinters. The work was done efficiently and a... See more

Rated 5 out of 5 stars

The only shop I ever take my sprinter van to, even if it’s several hours away! These guys are the experts and very honest, knowledgeable and trustworthy

Company replied

Rated 5 out of 5 stars

Awesome experience as ever, great to deal with, always explaining the work and cost. Our go to for anything related to our Sprinter. Thanks.

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Rated 5 out of 5 stars

We recently had our 2014 Sprinter van serviced at Sprinter Service & Repair in San Diego and couldn't be more pleased with the experience. When we first purchased our van three years ago, findi... See more

Rated 5 out of 5 stars

This is my 3rd time I've used these folks to work on my Sprinter. Fair pricing and get the job done well and on time. I will continue to use them for all maintenance and any repairs needed.

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Rated 5 out of 5 stars

Always great service. Been going hear three years and would recommend to anyone with a Sprinter

Rated 5 out of 5 stars

I have been bring my 2005 Sprinter Van here for 5 years. They always find the problem and do good work at a reasonable price.

Rated 5 out of 5 stars

No matter which location, Maxim, Adilbek and Vlad know their stuff. I don't go anywhere else for our RV.

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Rated 5 out of 5 stars

The service was quick and very professional. the guys there were knowledgeable and helpful. The cost was fair.

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Rated 4 out of 5 stars

Service appointments readily available. Appointment system was easy to navigate. Pricing is fair. Overall a good experience. This was our second visit.

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Rated 5 out of 5 stars

Great communication. Best of any mechanics I have worked with. Will return.

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Rated 5 out of 5 stars

I’ve always been a customer of asprnter service and repair Vista, they are an honest, very competent mechanics and I will always take my sprinter for service to these guys!

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Rated 5 out of 5 stars

Nice to have a positive experience with an automotive shop. Very responsive and fair.

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Rated 5 out of 5 stars

Awesome and professional service at reasonable prices .these guys know sprinters better than a dealership!

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Rated 5 out of 5 stars

knowledgeable about sprinter maintenance. Professional shop. Description of work to be done very helpful.

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Rated 5 out of 5 stars

Sprinter service is great and they got me in and out fast! They are my new Sprinter shop!

Company replied


Company details

  1. Auto Repair Shop

Written by the company

Sprinter Service & Repair is a dedicated business catering to the maintenance and repair needs of Sprinter vans, offering specialized services for owners of these versatile vehicles. With a focus on providing top-notch technical expertise and exceptional customer service, Sprinter Service & Repair has established itself as a reliable destination for Sprinter owners seeking professional assistance. The business specializes in a wide range of services, including routine maintenance, mechanical repairs, diagnostics, and electrical system troubleshooting for Sprinter vans of various models. Their team of skilled technicians is well-versed in the intricacies of Sprinter vehicles, ensuring that each service is carried out with precision and attention to detail. One key aspect that sets Sprinter Service & Repair apart is their commitment to using quality parts and adhering to industry best practices. This dedication not only ensures the longevity and reliability of the repairs but also contributes to customer satisfaction and trust in the services provided. Convenience is a priority for Sprinter Service & Repair, as evidenced by their user-friendly website (https://www.sprinter.repair/), which allows customers to easily schedule appointments, access information about services offered, and stay informed about the latest updates in Sprinter maintenance. Whether it's a routine check-up or a complex repair, Sprinter Service & Repair aims to provide a seamless and efficient experience for Sprinter owners, helping them keep their vehicles in optimal condition. With a focus on expertise, quality, and customer convenience, Sprinter Service & Repair stands out as a go-to solution for the specialized needs of Sprinter van owners.


Contact info


4.8

Excellent

TrustScore 5 out of 5

102 reviews

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Rated 5 out of 5 stars

great service

Maaria was open with communication on repairs, was up front with time it would take, and answered any questions i had.

12 January 2026
Rated 5 out of 5 stars

Your one stop shop for all Sprinter…

Your one stop shop for all Sprinter repair and services. Prices way better then the dealership, knowledgeable, experts in what they do. They are honest provide you with detail break down of what needs to be done in images and are up front with the cost before work is done.

1 January 2026
Rated 5 out of 5 stars

Great service!

SS&R was amazing! While traveling around the country in my Sprinter camper I needed a cv boot replaced. Being from Vermont it was hard to find a reputable place to have work done quickly. They did the work in one day, along with new ball joints, staying late to get me out of there so I could stay in my van. They also examined the van for other potential issues and found several things that I suspected needed replacing. I came back the next day and they did the additional work, staying late a second night in row. I was also looking for me wheels and tires and they had the wheels I was looking for in stock. The work was very professional and was explained clearly. They gave a quote for me to approve on all the work done and there was no pressure.
Filipp and Alex did a great job and exceeded my expectations. I'm not sure if I'll go there again because I live 3000 miles away but if they ever open up a shop in Vermont they'll be my #1 choice!

5 January 2026
Unprompted review
Rated 5 out of 5 stars

I brought my Sprinter van in for…

I brought my Sprinter van in for repairs and couldn't be happier with the service. The staff was professional, communicative and clearly experienced with Sprinters. The work was done efficiently and at a fair price, with no unnecessary upselling. Ill definitely be coming back for future maintenance.

29 December 2025
Rated 5 out of 5 stars

We recently had our 2014 Sprinter van…

We recently had our 2014 Sprinter van serviced at Sprinter Service & Repair in San Diego and couldn't be more pleased with the experience.
When we first purchased our van three years ago, finding their Vista shop location through a Google search, we were relieved to have such knowledgeable mechanics who quickly identified and repaired issues with a cracked transmission housing (that the previous owner had welded!). We’ve continued to use Sprinter Repair for all scheduled maintenance.
They recently recommended new tie rods and ball joints, directing us to their San Diego location. When we thought we could not be more impressed by their expertise and integrity, Volodymyr, Vladimir, Mariia, and team took their service to the next level.
In addition to completing work that was desperately needed, we took the opportunity to install a lift kit and new 17” tires, all from Van Compass.
Not only did they impress us with their expertise, their efficiency - completing all the work within 2 business days - was much faster than expected given the scope of work. The team is professional, communicative, and clearly knows their way around Sprinter vans.
As a bonus, they included some extras, which was a pleasant surprise and shows they genuinely care about their customers and the quality of their work. It's rare to find a shop that goes above and beyond like this.
We highly recommend this shop to anyone with a Sprinter van needing maintenance or upgrades. They've earned our trust and future business!

2 December 2025
Rated 5 out of 5 stars

These guys really took care of me

These guys really took care of me. I have sprinter work van that needed to be fixed asap for it my only service vehicle. They worked on it right away and fixed all my issues without replacing major components like another shop wanted to do. I will only use this shop in the future and will be recommending them to all my customers. I’m very happy

11 November 2025
Rated 5 out of 5 stars

Reputable and Fast!

I have been trusting these guys with my home on wheels for 2.5 years now. I save all my service and repairs for when I am in the San Diego area. Highly reputable, fast, and dog friendly.

Some of the work I've done with them:
-Upgraded suspension to Billstein
-Replaced rotars and break pads
-Transmission fluid flush and replacement
-Oil and filter replacement
-Replaced tie-rods

10 November 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Kam, thank you so much for sticking with us for 2.5 years and planning your service trips around San Diego just to see us — that means a lot 🙏🐾

We’re really glad the work we’ve done together has kept your home-on-wheels feeling solid and safe:
• Bilstein suspension upgrade
• New rotors & brake pads
• Transmission fluid service
• Oil & filter changes
• Tie rod replacement

You’ve trusted us with some of the most important systems on your Sprinter, and we don’t take that lightly. Our whole team (including the dog-lovers 😄) appreciates you.

If you ever need anything on the road or want us to double-check something before a big trip, just reach out — we’re here for you. 🚐✨

Rated 5 out of 5 stars

Absolutely incredible service!

If you have a Sprinter, this is the only place you should go—trustworthy, efficient, and the results speak for themselves. Highly recommend! Five stars!

3 November 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Adrienne, wow — thank you for such an amazing review! 🤩

We really appreciate your trust and those five stars. Hearing that we’re “the only place you should go” for Sprinters truly means a lot to our whole team. 🚐✨

We’ll be here anytime you and your Sprinter need us — whether it’s routine service, diagnostics, or just a quick question. Thanks again for choosing us and for recommending us to others! 🙏💛

Sprinter Service & Repair Vista Shop

Rated 5 out of 5 stars

Professional & trustworthy Sprinter van repair

I felt at ease right away - the shop was clean, well organized, they knew all the issues and provided a reasonable quote. They have a nice fleet of used vans for sale and even gave me a loaner for a couple days. It's been several weeks since my service and my van runs amazing. I've recommended this shop to a few of my fellow Sprinter owners and hope to use them for future services.

2 October 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Chris, thank you so much for the awesome feedback! 🙌

We’re really glad you felt comfortable right away in the shop and that the quote and process made sense. It’s great to hear the van is still running amazing after a few weeks — that’s exactly what we’re aiming for. 🚐💨

Thank you as well for recommending us to other Sprinter owners, that means a lot to our whole team. If you ever need anything in the future — service, diagnostics, or help choosing another van — we’re always here for you.

Safe travels and see you next time! 🙏😊

Sprinter Service & Repair Team

Rated 5 out of 5 stars

First time customer

First time customer here, I was very impressed with the honesty and clear system they use to address issues with my Sprinter Van. The team was professional and helpful. I will definitely be returning!

21 October 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Lucas, thank you for giving our Redlands team a chance with your first visit 😊

We really appreciate you noticing our process and transparency — we work hard to explain everything clearly so you always know what’s happening with your Sprinter. Our whole crew is glad to hear you felt taken care of and supported.

Looking forward to seeing you and your van again next time 🚐🛠️

Rated 5 out of 5 stars

Good Service😍

Good Service. And good company.

31 October 2025
Unprompted review
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Tony, thank you so much! 😊

We really appreciate your kind words about our service and our team. It was a pleasure having you here in Redlands, and we’re always ready to help with anything your Sprinter needs.

See you next time — and thanks again for choosing us! 🚐✨

Rated 5 out of 5 stars
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Keri, thank you so much for the kind words! 😊
We’re really glad you felt our service was both professional and friendly — that’s exactly what we aim for with every Sprinter that comes in.

See you next time! 🚐
Sprinter Service & Repair

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