Sprinter Service & Repair Reviews 103

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its speed, affordability, and thoroughness. People appreciate the detailed explanations provided, including images of necessary repairs, and the upfront communication regarding costs. Consumers also value the honesty and expertise of the staff, particularly their knowledge of Sprinter vehicles. Many reviewers mention the friendly and professional demeanor of the team. Customers feel fortunate to have found such knowledgeable mechanics, with some driving long distances to have their vehicles serviced. The business is commended for its efficient work, fair pricing, and the absence of unnecessary upselling, leading to high levels of satisfaction and repeat business.

Based on these reviews

Rated 5 out of 5 stars

We are the worst procrastinators and we needed an oil change and quick checkup before a road trip. We called on an afternoon, they picked up immediately, and they got us in the very next morning!... See more

Company replied

Rated 5 out of 5 stars

Your one stop shop for all Sprinter repair and services. Prices way better then the dealership, knowledgeable, experts in what they do. They are honest provide you with detail break down of what needs... See more

Rated 5 out of 5 stars

Very responsive to my vehicle and getting the service done on time in a professional manner. The brake job and feedback was amazing. Furthermore, upon removing my tires and wheels, the mechanic fou... See more

Company replied

Rated 5 out of 5 stars

I felt at ease right away - the shop was clean, well organized, they knew all the issues and provided a reasonable quote. They have a nice fleet of used vans for sale and even gave me a loaner for a c... See more

Company replied

Rated 4 out of 5 stars

Happy to know there is a Sprinter repair shop in my town. We were provided a lot of details during the time the van was in the shop. Lots of communication, we never felt like they forgot about us. W... See more

Company replied

Rated 1 out of 5 stars

I took my dynamite into your El Cajon service area. The Anderson four-way valve is still too hard to turn. I’m gonna take it into Webb RV in Lakeside and see if they can fix it. All you guys did was l... See more

Company replied

Rated 5 out of 5 stars

Super convenient and really well automated, makes everything easy. The team is super friendly and professional, and Vlad is especially awesome! Only heads up: parking can get a little tight at the... See more

Company replied

Rated 5 out of 5 stars

Made all necessary repairs clear to understand. Gave pictures of unstable parts & why they must be replaced. I got an education. Very nice to work with I feel very lucky to have found such knowledge... See more

Company replied

Rated 5 out of 5 stars

Best mechanics for my 2011 Sprinter-based RV. Honest, good pricing, and more importantly very competent on the Sprinter (more so than a some dealers I used in the past). I have used them for several y... See more

Company replied

Rated 5 out of 5 stars

I took my Sprinter Coachman Galleria Li3 for B Service. The service was done promptly, customer service is great, and the prices are reasonable. Mercedes Benz wanted twice the price we paid. I'll be c... See more

Company replied

Rated 5 out of 5 stars

I only use them since we got the RV. When I had a much needed alignment, Vlad suggested a suspension upgrade and I mentioned reading about a bigger swaybar. He said start with shocks and you see later... See more

Company replied

Rated 5 out of 5 stars

Made an online appointment after speaking with Max. They had my Sprinter A service completed quicker than expected at a fair price too! I plan on using them to keep my Sprinter in great condit... See more

Rated 5 out of 5 stars

I have been trusting these guys with my home on wheels for 2.5 years now. I save all my service and repairs for when I am in the San Diego area. Highly reputable, fast, and dog friendly. Some... See more

Company replied

Rated 5 out of 5 stars

These guys really took care of me. I have sprinter work van that needed to be fixed asap for it my only service vehicle. They worked on it right away and fixed all my issues without replacing major c... See more

Rated 5 out of 5 stars

Vlad was super helpful. Dealer recommended DPF replacement at a cost of $4400. He determined from sensor readings it wasn't clogged and just needed reset. Also diagnosed cause of oil leak another inde... See more

Company replied

Rated 5 out of 5 stars

This was my first time having our Sprinter serviced at Sprinter Service & Repair Vista. I have always gone to the dealer. I was impressed by the time that Sasha spent explaining the process to me. I... See more

Company replied

Rated 5 out of 5 stars

SS&R was amazing! While traveling around the country in my Sprinter camper I needed a cv boot replaced. Being from Vermont it was hard to find a reputable place to have work done quickly. They di... See more

Rated 5 out of 5 stars

First time customer here, I was very impressed with the honesty and clear system they use to address issues with my Sprinter Van. The team was professional and helpful. I will definitely be returning!... See more

Company replied

Rated 5 out of 5 stars

I appreciate the extra info they provide. They also have a must read recommendations on how to extend the life of your van that can save you thousands on repairs.

Company replied

Rated 5 out of 5 stars

Drove ten hours round trip to have them service my sprinter that’s how much I trust their work. They are the only people I let work on my truck for the last 5 years. Extremely professional and never a... See more

Company replied

Rated 5 out of 5 stars

Adilbek and his crew always gets the job done quickly and at a very reasonable price! They know and are experts on sprinters inside and out! Highly recommended!!!

Company replied

Rated 5 out of 5 stars

I brought my Sprinter van in for repairs and couldn't be happier with the service. The staff was professional, communicative and clearly experienced with Sprinters. The work was done efficiently and a... See more

Rated 5 out of 5 stars

The only shop I ever take my sprinter van to, even if it’s several hours away! These guys are the experts and very honest, knowledgeable and trustworthy

Company replied

Rated 5 out of 5 stars

Awesome experience as ever, great to deal with, always explaining the work and cost. Our go to for anything related to our Sprinter. Thanks.

Company replied

Rated 5 out of 5 stars

We recently had our 2014 Sprinter van serviced at Sprinter Service & Repair in San Diego and couldn't be more pleased with the experience. When we first purchased our van three years ago, findi... See more

Rated 5 out of 5 stars

This is my 3rd time I've used these folks to work on my Sprinter. Fair pricing and get the job done well and on time. I will continue to use them for all maintenance and any repairs needed.

Company replied

Rated 5 out of 5 stars

Always great service. Been going hear three years and would recommend to anyone with a Sprinter

Rated 5 out of 5 stars

I have been bring my 2005 Sprinter Van here for 5 years. They always find the problem and do good work at a reasonable price.

Rated 5 out of 5 stars

No matter which location, Maxim, Adilbek and Vlad know their stuff. I don't go anywhere else for our RV.

Company replied

Rated 5 out of 5 stars

The service was quick and very professional. the guys there were knowledgeable and helpful. The cost was fair.

Company replied

Rated 4 out of 5 stars

Service appointments readily available. Appointment system was easy to navigate. Pricing is fair. Overall a good experience. This was our second visit.

Company replied

Rated 5 out of 5 stars

Great communication. Best of any mechanics I have worked with. Will return.

Company replied

Rated 5 out of 5 stars

I’ve always been a customer of asprnter service and repair Vista, they are an honest, very competent mechanics and I will always take my sprinter for service to these guys!

Company replied

Rated 5 out of 5 stars

Nice to have a positive experience with an automotive shop. Very responsive and fair.

Company replied

Rated 5 out of 5 stars

Awesome and professional service at reasonable prices .these guys know sprinters better than a dealership!

Company replied

Rated 5 out of 5 stars

knowledgeable about sprinter maintenance. Professional shop. Description of work to be done very helpful.

Company replied

Rated 5 out of 5 stars

Sprinter service is great and they got me in and out fast! They are my new Sprinter shop!

Company replied


Company details

  1. Auto Repair Shop

Written by the company

Sprinter Service & Repair is a dedicated business catering to the maintenance and repair needs of Sprinter vans, offering specialized services for owners of these versatile vehicles. With a focus on providing top-notch technical expertise and exceptional customer service, Sprinter Service & Repair has established itself as a reliable destination for Sprinter owners seeking professional assistance. The business specializes in a wide range of services, including routine maintenance, mechanical repairs, diagnostics, and electrical system troubleshooting for Sprinter vans of various models. Their team of skilled technicians is well-versed in the intricacies of Sprinter vehicles, ensuring that each service is carried out with precision and attention to detail. One key aspect that sets Sprinter Service & Repair apart is their commitment to using quality parts and adhering to industry best practices. This dedication not only ensures the longevity and reliability of the repairs but also contributes to customer satisfaction and trust in the services provided. Convenience is a priority for Sprinter Service & Repair, as evidenced by their user-friendly website (https://www.sprinter.repair/), which allows customers to easily schedule appointments, access information about services offered, and stay informed about the latest updates in Sprinter maintenance. Whether it's a routine check-up or a complex repair, Sprinter Service & Repair aims to provide a seamless and efficient experience for Sprinter owners, helping them keep their vehicles in optimal condition. With a focus on expertise, quality, and customer convenience, Sprinter Service & Repair stands out as a go-to solution for the specialized needs of Sprinter van owners.


Contact info


4.8

Excellent

TrustScore 5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Keri, thank you so much for the kind words! 😊
We’re really glad you felt our service was both professional and friendly — that’s exactly what we aim for with every Sprinter that comes in.

See you next time! 🚐
Sprinter Service & Repair

Rated 5 out of 5 stars
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Chad, thank you so much for the kind words 🙌

Our team really enjoyed working with you as well — it’s always a pleasure when the collaboration goes both ways. If we can ever help with anything else, you know where to find us. 🚐🔧

Sprinter Service & Repair

Rated 5 out of 5 stars

Sprinter service is great and they got…

Sprinter service is great and they got me in and out fast! They are my new Sprinter shop!

26 September 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Todd, thank you for the awesome feedback! 😄

We’re really glad we could get you in and out quickly and take good care of your Sprinter. Hearing that we’re now your “new Sprinter shop” means a lot to the whole team. 🚐💨

See you next time —
Sprinter Service & Repair

Rated 5 out of 5 stars

Outstanding Front Brake Service

Very responsive to my vehicle and getting the service done on time in a professional manner. The brake job and feedback was amazing. Furthermore, upon removing my tires and wheels, the mechanic found that the upgraded lug nuts were on long enough to be threaded in just over 3/8 of an inch. This was major safety find and I appreciate their attention to detail catching this issue.

29 September 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Bill, thank you for such a detailed and thoughtful review! 🙏

We’re really glad you were happy with the front brake service and our timing — safety and professionalism are always our top priorities. Finding that lug nut issue was a big deal, and we’re happy we caught it before it could turn into a serious problem. 🔧🚐

Thanks again for trusting us with your Sprinter. We’re here anytime you need us!
Sprinter Service & Repair – Vista Team

Rated 5 out of 5 stars

I took my Sprinter Coachman Galleria…

I took my Sprinter Coachman Galleria Li3 for B Service. The service was done promptly, customer service is great, and the prices are reasonable. Mercedes Benz wanted twice the price we paid. I'll be continuing to use this service provider who came highly recommended by other local Sprinter owners as their mechanic of choice.

26 August 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Catherine, thank you for such a thoughtful review and for trusting us with your Coachmen Galleria Li3! 🙏🚐

We’re really glad to hear your B Service went smoothly, that you were happy with our customer service, and that our pricing felt fair compared to Mercedes-Benz. Knowing we were recommended by other local Sprinter owners — and that you’ll continue using us — means a lot to our whole team.

We’ll be here whenever you and your Sprinter need us next!
Sprinter Service & Repair 💛

Rated 5 out of 5 stars

Great customer service!

We are the worst procrastinators and we needed an oil change and quick checkup before a road trip. We called on an afternoon, they picked up immediately, and they got us in the very next morning!

We got in a 9am and out by 11:30am! Fast, way more affordable than Mercedes, and even got us quotes for some other parts and work we need done in the future.

Totally recommend them for anyone with a Sprinter van! Glad someone put their card on my windshield at Costco :)

5 September 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Jessica, this review made our day! 😄

Total procrastinators are exactly the kind of people we love helping before a big road trip — glad we could get you in so quickly and back out on the road by 11:30. 🚐💨

Awesome to hear the visit felt fast, affordable compared to Mercedes, and that the future quotes were helpful. And big thanks to whoever left our card on your windshield at Costco — we owe them one! 😉

Have an amazing time on your travels, and whenever your Sprinter needs anything, we’ll be here.
Sprinter Service & Repair – Vista 🚐✨

Rated 5 out of 5 stars

Great communication

Great communication. Best of any mechanics I have worked with. Will return.

3 September 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Thank you so much for the kind words! 🙏

Clear, consistent communication is something our whole team focuses on, so it means a lot to hear it stood out to you. We’ll be happy to see you again next time your Sprinter needs anything. 🚐

Sprinter Service & Repair – Vista Team

Rated 5 out of 5 stars

Sprinter repair Vista knows how to work…

Sprinter repair Vista knows how to work on Sprinters and has excellent customer service.

2 September 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Nick, thank you for taking the time to share this!

Our Vista team lives and breathes Sprinters, so it’s great to hear that both the repair work and customer service stood out to you. We really appreciate your trust and the chance to take care of your van. 🔧🚐

See you next time in Vista!
Sprinter Service & Repair

Rated 5 out of 5 stars

Always attentive to the customers…

Always attentive to the customers needs, detailed work ant through

19 August 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Ralph, thank you for the review and for trusting us with your Sprinter.

Being attentive and detail-oriented is exactly what we want every visit to feel like, so it’s great to hear that came through in your experience with us. We really appreciate you coming in and hope to see you again next time your van needs anything. 🚐

Sprinter Service & Repair – Vista

Rated 5 out of 5 stars

Adilbek and his crew always gets the…

Adilbek and his crew always gets the job done quickly and at a very reasonable price! They know and are experts on sprinters inside and out!
Highly recommended!!!

25 August 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

MR, thank you so much for the shout-out to Adilbek and the crew! 🙌

They’ll be really happy to know you appreciate the speed, fair pricing, and their Sprinter expertise — they take a lot of pride in that. Hearing “highly recommended!!!” from you means a lot to our whole Redlands team. 🚐🛠️

Anytime you need us, we’re here.
Sprinter Service & Repair – Redlands

Rated 5 out of 5 stars

Quick

Quick, on time, and honest.

11 August 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Ann, thank you for taking a moment to share this! 🙏

Quick, on time, and honest is exactly how we want every visit in San Diego to feel, so it’s great to hear that matched your experience. We appreciate your trust and are here anytime your Sprinter needs us. 🚐

Sprinter Service & Repair – San Diego

Rated 5 out of 5 stars

Fast

Fast, honest service every time.

18 August 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Phil, thank you for this — and for coming back to us again and again. 🙏

“Fast, honest service every time” is exactly the standard we hold ourselves to, so it’s great to hear that’s what you’re experiencing in San Diego.

We’ve got shops in San Diego, Vista, and Redlands — and we’re getting ready to open in Los Angeles soon — so wherever your Sprinter takes you in SoCal, we’ll be close by. 🚐

Sprinter Service & Repair

Rated 4 out of 5 stars

Service appointments readily available

Service appointments readily available. Appointment system was easy to navigate. Pricing is fair. Overall a good experience. This was our second visit.

10 August 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Velia, thank you for your review and for trusting us with your Sprinter for a second visit. We’re glad to hear that scheduling was easy and that our pricing felt fair — that’s exactly the experience we aim to provide in Redlands.

We noticed the 4-star rating and would really like to learn how we can earn that 5th star next time. If there was anything that could have been better — timing, communication, waiting area, or the work itself — we’d truly appreciate your feedback.

Please feel free to reach out to our Redlands team directly so we can listen, improve, and make your next visit even better.
Sprinter Service & Repair – Redlands

Rated 5 out of 5 stars

Got an apt the next morning

Got an apt the next morning.
Service was speedy.

6 August 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Marko, thanks for coming in and for the review! 🙌

Glad we could get you an appointment the very next morning and turn the service around quickly — that’s exactly what our San Diego team aims for so you’re not stuck without your Sprinter. 🚐💨

Anytime you’re in the area, feel free to swing by — we’re always happy to take a look and keep you road-ready.
Sprinter Service & Repair – San Diego

Rated 5 out of 5 stars

knowledgeable about sprinter…

knowledgeable about sprinter maintenance. Professional shop. Description of work to be done very helpful.

6 August 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

John, thank you for your feedback and for trusting us with your Sprinter.

We’re glad to hear our team’s Sprinter expertise and clear explanation of the work were helpful — we always want you to understand exactly what’s being done and why.

Right now we have three dedicated Sprinter shops (San Diego, Vista, and Redlands), and our goal is to cover all of Southern California so that a Sprinter specialist is never more than about 35 minutes away. Los Angeles and Orange County are our next steps in that plan. 🚐

Thanks again for choosing us in San Diego —
Sprinter Service & Repair – San Diego

Rated 5 out of 5 stars

Quality work and friendly service

Quality work and friendly service.
Only slight complaint I have is that the windshield washer fluid was not filled (it was empty) during this regular service, but that is not bad enough to remove a star.

29 July 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Pierre, thank you for the honest feedback and for choosing us for your Sprinter’s service.

We’re glad the quality of work and friendly service stood out — that’s exactly what we aim for. At the same time, you’re absolutely right about the windshield washer fluid: that should have been taken care of during a regular service, and I’m sorry we missed it. We’ll review our internal checklist with the San Diego team so simple details like this aren’t overlooked in the future.

Next time you’re nearby, you’re welcome to stop by and we’ll top off your washer fluid at no charge. And whether you’re closer to San Diego, Vista, or Redlands, our multiple Sprinter-only locations are here to keep you road-ready. 🚐

Sprinter Service & Repair – San Diego Team

Rated 5 out of 5 stars

Drove ten hours round trip to have them…

Drove ten hours round trip to have them service my sprinter that’s how much I trust their work. They are the only people I let work on my truck for the last 5 years. Extremely professional and never a surprise. They clearly communicate and are very hones

4 August 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Edward, driving ten hours round trip to see us is just incredible — that’s one of the highest compliments you could give our team. 🙏

The fact that you’ve trusted only us with your Sprinter for the last five years means a lot. We work very hard to keep things exactly as you described: professional, clear communication, and no surprises on the work or the bill. Hearing that reflected back from you tells us we’re on the right track.

Next time you’re in Vista, let us know at the counter — we’ll be happy to do a complimentary inspection while you’re here and make sure your Sprinter is ready for the miles ahead. 🚐

Sprinter Service & Repair – Vista Team

Rated 5 out of 5 stars

Good recommendationRecommended that I go to MB

Recommended that I go to MB . That the problem i was having would most likely be covered under warranty.

10 July 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

John, thank you for sharing this 🙏

Sometimes the best repair is the one you don’t have to pay for. When we see an issue that’s likely covered under a Mercedes-Benz warranty, we’ll always recommend going to the dealer first — even if it means we don’t get the job — because we try to treat our customers like friends, not transactions.

If you ever need help with anything that’s not covered by warranty, our Sprinter-only teams in Vista, San Diego, and Redlands are here for you with honest diagnostics and pricing that’s often much lower than the dealer.

Thanks again for your trust,
Sprinter Service & Repair 🚐

Rated 5 out of 5 stars
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Hi Carl,

Thank you for the kind words and your continued trust! 🙌
We’re always here to provide top-notch service, and it means a lot to know you appreciate it.

See you next time!
Sprinter Service & Repair Team 🛠️🚐

Rated 5 out of 5 stars

The only shop I ever take my sprinter…

The only shop I ever take my sprinter van to, even if it’s several hours away! These guys are the experts and very honest, knowledgeable and trustworthy

23 June 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Hi Justin,

Thank you so much for your amazing review and continued trust! 🙏
It truly means a lot that you choose us even if it means driving several hours — we’re honored to be your go-to shop.

Just a heads-up for your convenience: in addition to the location you’ve visited, we also have shops in Redlands, Vista, and San Diego (Miramar) — and we’ll be opening a new location soon in Orange County! 🚐🛠️

We’re always here when you need expert Sprinter care.
Thanks again from the whole Sprinter Service & Repair Team!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look