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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. People express widespread dissatisfaction with the service provided. Consumers frequently mention issues such as constant buffering, signal breaking, and freezing, which significantly detract from their viewing experience. Furthermore, many reviewers report difficulties with the login process and account verification, preventing them from accessing the service. Customers also voice concerns about subscriptions and pricing. Several reviewers claim to have been charged unexpectedly or had unwanted add-ons included in their plans. The user experience and website navigation are also points of criticism, with people finding the interface difficult to use. Overall, reviewers feel that the service does not justify the cost, especially when compared to other streaming platforms.

Based on these reviews

Rated 1 out of 5 stars

Stan customer support is WOEFUL! Haven't been able to use STAN since A25 error code. One email from support telling me to do what I'd already done.... then crickets! Another response two days later t... See more

Rated 1 out of 5 stars

The absolute worst. Constant buffering during normal tv shows. Literally a one second buffer every 10 seconds. Infuriating. Never happens during Netflix, Disney, Amazon prime, foxtel go, kayo etc etc.... See more

Rated 1 out of 5 stars

I signed up for free month trial offer, and I cancelled the same day to ensure I was not renewed "at the standard monthly price". However after the free month trial ended I was charged $37, as the pla... See more

Rated 2 out of 5 stars

During live EPL games I get regular millisecond glitches/stops, movies are fine, sport panel shows are fine, every other streaming service is fine, Netflix. Prime Disney but live football games presen... See more

Rated 2 out of 5 stars

Stan is currently the only streaming service showing the rugby matches, but that is about the only reason to subscribe to Stan. Their choice of what to show is shocking. They often do not show the p... See more

Rated 2 out of 5 stars

Disgusting forcing us to pay 30+ AUD per month and then putting 3.5 minutes of ads before we can watch the content? I just wanted to watch a football match with my kid and he had to watch whatever co... See more

Rated 2 out of 5 stars

Disgusting forcing us to pay 30+ AUD per month and then putting 3.5 minutes of ads before we can watch the content? I just wanted to watch a football match with my kid and he had to watch whatever co... See more

Rated 2 out of 5 stars

Over the last few months. We have trouble logging in. During live rugby games it constantly freezes and the wheel comes up ! I know if 4 other households having g the same problem. We have t... See more

Rated 2 out of 5 stars

Stan continually sends messages on no internet connection, when Netflix, Prime, Apple all working perfectly. Sick of wasting money on them!

Rated 1 out of 5 stars

The product is great, works great. But the billing constantly goes up without notice. Also the fact we've used the service every month for 4 years, flawlessly. Then one day it gets turned off... See more

Rated 1 out of 5 stars

New series Memory of a killer. This is just bad! Corny script. Every cliche in the book from the lines, the expressions of the actors to way lines given. The dialogue. The acting, unfortunately Patric... See more

Rated 1 out of 5 stars

Literally the worst service ever received. I canceled my account, they then put it back on and continued to charge me and when I contacted them for a refund and finalised cancellation, they returned 1... See more

Rated 1 out of 5 stars

Live EPL streaming is very glitchy and keeps freezing several times per minute. with a game like football, it takes away all the enjoyment of seeing a free flowing game. Also, the user interface is no... See more

Rated 1 out of 5 stars

I’ve added Stan Sport to my base package at an extra cost of $17 (now totalling $37 per month) so I can watch EPL games. But this service is absolutely appalling with constant interruptions and buffer... See more

Rated 1 out of 5 stars

The quality of goal rush or not a 4k production is like a dual up connection and virtually unwatchable. They have also axed about 50% of analysis shows and more expensive than optus that was more co... See more

Rated 1 out of 5 stars

Totally rubbish experience with supposed live Premiere League coverage. Glitching multiple times and freezing with the buffering circle during the games. Stan use every excuse and gaslight saying th... See more

Rated 1 out of 5 stars

Fact: If a live Rugby game is not completely finished, I.E. Live, YOU CANNOT GO IN TO THE STREAM AND FAST FORWAD WITHOUT AN ISSUE, I.E. FAIL STAGGERING, TIMING OUT, only when STAN has an actual repeat... See more

Rated 1 out of 5 stars

Stan - Fix your software! Last night, watching the rugby half an hour delayed, the stream ends half way in the second half and we get the post match interviews with the final score. Happened last wee... See more

Rated 1 out of 5 stars

This is the worst streaming service in the history of streaming services! Also the most expensive. Buffering, freezing, dropping out, restarting, rebooting, and then doing it all again. Don't ever try... See more

Rated 1 out of 5 stars

Has to be the worst streaming service on the planet. Constant crashes and buffering issues while trying to watch live football. They say it’s my internet but I have 100mb service on NBN and don’t hav... See more

Rated 1 out of 5 stars

I’ve been with Stan since its inception in 2015. I’d alway paid from my Apple account. When I decided to cancel this payment form and buy a Gift Card to pay for my account, I ran into a problem. Custo... See more

Rated 1 out of 5 stars

I pay for Stan, am watching and it goes off, says no internet connection. Yet every other subscription service works fine, Binge, Kayo. Apple, Netflix. So clearly it is not my internet connection. It... See more

Rated 1 out of 5 stars

Constant signal breaking, even on the replays. The image quality is bad. Even they increased the price of the sport package due to the acquisition of the EPL. If you can’t handle the increase of viewe... See more

Rated 1 out of 5 stars

I’ve watched the All Blacks replays the last two weekends and Stan has put in forced ads on sporting replays that get longer after each break. Before kick off I was forced to watch 2 minutes of... See more

Rated 1 out of 5 stars

The issues with Stan sport streaming are so many and varied it is impossible to outline them here. We have tried to fix things ourselves, purchasing an upgraded modem and paying to have a hard wired... See more

Rated 1 out of 5 stars

Signed up for Stan Sport via Optus Hub. Was told I would receive $10 discount as per promotion but yet still being charged $32 a month. Support has gone quiet and not responding to emails.

Rated 1 out of 5 stars

If I wanted to watch ads, I can do that on regular television. I refuse to pay for a service that's double dipping by charging to use a service, then ramming ads in my face.

Rated 1 out of 5 stars

Zero stars. Stan are a disgrace. There is NO flexibility, they say no contract and easy to join and cancel but it's impossible. The service is appalling. I now have to beg my bank to not allow Stan to... See more

Rated 1 out of 5 stars

Constant log ins two to three times a week at the worst possible times...lack of good movie content, it's really dismal.. This used to be good but what has happened?? Don't bother with this streamin... See more

Rated 1 out of 5 stars

Took Stan deal on 1 free month offer of sports & HD *although I did not want either*. I'd picked Basic as my plan choice for after month but they kept charging me $27.00 when the Basic plan is $12... See more

Rated 1 out of 5 stars

Poor streaming speed, movies constantly buffering. Netflix, kayo and prime have never had this issue so not an internet issue.

Rated 1 out of 5 stars

Signed up two days ago. I have been watching two shows. Both were plagued by constant freezing a few minutes apart. I will give it a few more days. If no improvement I will cancel my subscription.

Rated 1 out of 5 stars

Avoid this company like the plague !! I cancelled my membership and they have CONTINUED to charge me for the next 4 months. Buffering all the time too. Hate them !!

Rated 1 out of 5 stars

Basically stole $27 from my bank account! I never watch sport and they've charged me $27 for old content that never changes. Stay away from these thieves!

Rated 1 out of 5 stars

I dont even want to put one star . You took my money for all thistime all I can watch is a black screen no matter what the title says. Everything is black ; in this new year please I dont want to se... See more

Rated 1 out of 5 stars

Stan sport = lag sport. The football buffers constantly throughout games. Even the replays are bad to watch. Bring back Optus.

Rated 1 out of 5 stars

I think Stan should give back the Rugby Union rights to Fox Sports. Stan is horrible and glitchy. Takes away the fun of sports. Took 10 min to watch 5 mins. Sort your crap out Stan and stop using chea... See more

Rated 1 out of 5 stars

Stan sport continuously buffering, unwatchable. Extra charge for Sports package !! Did not pay for extra commercials!! Terrible Service. !!

Rated 1 out of 5 stars

Happy to pay the $50 to watch a fight night but they make you need to sign up to a monthly plan. Then you have the hassle of trying to turn the plan off as they increase the prices. You should be able... See more

Rated 1 out of 5 stars

The most pathetically useless streaming service around. They have a monopoly on rugby coverage in Australia meaning you are compelled to use it if you want to watch the rugby, it routinely gives issue... See more


Company details

  1. Movie Streaming Service
  2. Movie Rental Store
  3. Movie Theater

Information provided by various external sources

Stan is an Australian streaming company which offers selected movies and TV shows by subscription.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

128 reviews

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1-star

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Rated 1 out of 5 stars

great show to watch, if you're into absolute crap! 'Memory of a killer'

New series Memory of a killer. This is just bad! Corny script. Every cliche in the book from the lines, the expressions of the actors to way lines given. The dialogue. The acting, unfortunately Patrick Dempseys is the worst. Why is Stan showing it when a premium is paid in order to watch supposed better content? Don't waste your time, no effort given. If the producers obviously cant be bothered, why should the consumer? Obviously sh*t! Everybody involved would have known With those scripts how can the acting be any good? Yet the main charater, who most certainly has done far better work seems content to blunder on,, why?,,,. Dont watch.! Or, I told you so!

29 January 2026
Unprompted review
Rated 2 out of 5 stars

Ads in Stan subscription

Stan has started putting Ads into it's paid subscriptions.

I’m very disappointed that Stan has started including advertising within the sport subscription. I’m not willing to pay for a service that charges a full subscription fee and then still subjects customers to advertising — it feels like double dipping.

Had I known that Stan planned to introduce advertising into a paid subscription, I would never have signed up.

Very poor form.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

The absolute worst

The absolute worst. Constant buffering during normal tv shows. Literally a one second buffer every 10 seconds. Infuriating. Never happens during Netflix, Disney, Amazon prime, foxtel go, kayo etc etc. Sort it out

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Literally the worst service ever…

Literally the worst service ever received. I canceled my account, they then put it back on and continued to charge me and when I contacted them for a refund and finalised cancellation, they returned 1 of the 3 months after 10 emails back and forth. They play dumb, go around in circles and ignore your concerns until eventually you give up or they just make the choice for you. Waste of time dealing with them. I’d just email them the issue and then go straight to ACCC and fair work NSW.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

I dont even want to put one star

I dont even want to put one star . You took my money for all thistime all I can watch is a black screen no matter what the title says. Everything is black ; in this new year please I dont want to see this screen ever again in my life.
from this day please stop taking my money for a black screen movies.

2 January 2026
Unprompted review
Rated 2 out of 5 stars

During live EPL games I get regular…

During live EPL games I get regular millisecond glitches/stops, movies are fine, sport panel shows are fine, every other streaming service is fine, Netflix. Prime Disney but live football games present this issue and Stan cannot explain. Ive reset everything but it cannot be my internet, 700mbps surely enough. I think ACCC will need to hear about this and give me a partial refund

29 December 2025
Unprompted review
Rated 1 out of 5 stars

PPV trap

Happy to pay the $50 to watch a fight night but they make you need to sign up to a monthly plan. Then you have the hassle of trying to turn the plan off as they increase the prices. You should be able to just watch PPV. Looks like I’ll watch the replay on YouTube and save my $50

6 December 2025
Unprompted review
Rated 1 out of 5 stars

The most pathetically useless streaming…

The most pathetically useless streaming service around. They have a monopoly on rugby coverage in Australia meaning you are compelled to use it if you want to watch the rugby, it routinely gives issues with logging into my account and account verification which has prevented me from using the service on more than one occasion, Stan Sport can only come as an add-on to their normal service meaning you have to pay a minimum of around $30-35 a month even if you only use it for the rugby, and then on top of that, EVERY single game I’ve watched through the service has experienced this varying degrees of lagging, resolution issues or has flat out frozen indefinitely which defeats the entire purpose for having the service, and i’m not just talking live coverage, even replays that are weeks old have frozen and refused to play. The amount they charge for what little they provide is essentially theft.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Constant buffering during both live and replays of EPL games

I’ve added Stan Sport to my base package at an extra cost of $17 (now totalling $37 per month) so I can watch EPL games. But this service is absolutely appalling with constant interruptions and buffering during games not live and during replays!! I am now considering cancelling the subscription as Stan obviously won’t do anything about this (so many 1 star reviews saying so). Rubbish streaming service and I don’t have any issues with any other service.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Too many issues

Constant log ins two to three times a week at the worst possible times...lack of good movie content, it's really dismal.. This used to be good but what has happened??
Don't bother with this streaming service. Not worth all the issues & they don't care trying to fix them.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Forced ads on replays on a paid subscription

I’ve watched the All Blacks replays the last two weekends and Stan has put in forced ads on sporting replays that get longer after each break. Before kick off I was forced to watch 2 minutes of ads, at haft time 3 minutes of ads and at full time 3 1/2 minutes of ads. Why am I paying a subscription fee if I am being forced to watch ads on replayed sport??!!

I had issues with my wifi for one of the games(which is not stans fault) but each time my connection dropped out I was then forced again and again to watch the same ads pointing out I am paying for this service.

And when I reached out to stan they simply said they have introduced ads from July.

I’ll be cancelling.

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Stan sport, what a fizzer

The issues with Stan sport streaming are so many and varied it is impossible to outline them here. We have tried to fix things ourselves, purchasing an upgraded modem and paying to have a hard wired connection at Stan's suggestion. Stan staff members always try to shovel blame on our equipment, but given their service will be fine from time to time and rubbish on most other occasions, it is hard to believe that the problems are at our end.
We are now paying $42 per month for a completely unsatisfactory service and Stan doesn't appear to care, refusing to call and advising remediation can only take place by messaging. The only reason we have Stan is for the Rugby but we will have to consider our options. We are also in the process of lodging a complaint with the Telecommunication Industry Ombudsman and suggest that everyone else with a Stan problem do likewise.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

Has to be the worst streaming service…

Has to be the worst streaming service on the planet. Constant crashes and buffering issues while trying to watch live football. They say it’s my internet but I have 100mb service on NBN and don’t have any issues with other services. Dreadful.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

Stan EPL quality is awful

The quality of goal rush or not a 4k production is like a dual up connection and virtually unwatchable.
They have also axed about 50% of analysis shows and more expensive than optus that was more consistent viewing experience.
Seems they only care about money and Australian s are being ripped off again.

2 November 2025
Unprompted review
Rated 1 out of 5 stars

Stan sport = lag sport

Stan sport = lag sport. The football buffers constantly throughout games. Even the replays are bad to watch. Bring back Optus.

20 October 2025
Unprompted review

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