Step One Reviews 53,583

Size chart completely wrong , first time ordering 3 weeks since I ordered …… still nothing that fits me do I can’t comment on quality , fit or anything else . Hope to receive them eventually but don’... See more

So far so good They walk their talk so I'm pressed with it , Very prompt customer service which made me write this review size wasn't spot on so they sent me another one no questions asked... See more

Absolutely delighted with my Boxer briefs. Size large. Would never normally buy expensive briefs, but seen these and thought why not treat myself. Best thing I've done. Delivery came within three days... See more

I originally bought the wrong size but the customer service team were great. They sorted replacements quickly under the first pair free guarantee. The undies themselves are excellent. They are good qu... See more

walking the West Highland Way this year. I wanted to share a quick note about my experience with the pants I wore during the trek. I found them to be incredibly comfortable throughout the journey. The... See more

Ordered and received in good time some very comfortable pants(recommended by my Son-In-Law) and then 2 pairs of impressive short pyjama sets. Won’t be buying underwear from anyone else ever again that... See more

On the recommendation of my sister I purchased a number of smooth line full briefs and I have to say they are truly the most comfortable knickers I have found in years. Not only are they comforta... See more

Great product, comfort and fit is beaut. Great price, delivery was very prompt. Very happy customer here. Work in mining and therefore spend long hours in seat operating machinery. Step One underwear... See more

I’ve been wearing Step-One pants for about 5 years now. I currently have a lot of pairs only throwing 3 pair quite decently because or the mesh stitching at the back coming away from the elastic waist... See more

I’ve finally found a pair of boxer briefs that live up to the hype. The first thing you notice is the fabric, the bamboo blend is incredibly soft and lightweight, giving that 'barely there'... See more

Great undies and great customer service. I ordered women’s full briefs in the size recommended by the size guide but they were too big. I got in touch with customer services and they were excellent; c... See more

Purchased 4 pairs, rear mesh panel in boxers broke down and deteriorated through normal use. Applied for warranty, offer one pair as was told i purchased the wrong size. I have purchased before and ne... See more

Superb fit,extremely comfortable(most comfortable boxers I've ever worn) I got the glacier set Never had the crown jewels held so comfortably,snuggly,and kept cool throughout the day and night... See more

My other half was experiencing chaffing, after googling men’s longer length boxer shorts I came across the step one website . Ordering was easy delivery was quick. My other half loves them he says the... See more

Good customer service on issues, but having difficulties getting free offers for recommending new customers. Always having to chase... As for product, the 3D pouch could be a bit bigger. Seems to wa... See more

Found Step One a few years ago through their catchy original adverts. Keep trying alternatives but none have come anywhere close! Always choose Step One now. Always on the go in work and personal life... See more

Found this company on line and thought I would give them a go.. I took advice from their website on sizing only to find there was no need as items delivered were too big. The return process, what a jo... See more

Great customer service and expedite delivery for the Black Friday offers. Had to return my multi pack for a larger size cause it's European standard not American sizes. They sent it quickly and were o... See more

First purchased these years ago for my two son's when the company was very new. The price is alot in my opinion for underwear BUT the quality and sustainability made me overlook this. Both son's have... See more

I love the wording on some of the knickers eg magic unexpected but a lovely touch.soft to touch but I think I might have needed a smaller size . Unfortunately loss weight due to bereavement. So shall... See more

Absolutely brilliant service. I did the order wrong during special offer missed out on a free pair of boxer. Customer services cancelled the order refunded me so I could re order again. To get the f... See more

I'm a cuddly fella! and these bad boys give you so much comfort. Horrible chaffing!... eased beyond belief. These beauty's make you feel.like your going commando. no budget smugglers just fa... See more

Honestly couldn’t resist buying 8 and getting 10 free. Yes price seems expensive but you’re definitely buying quality! I have bought big sets after 3 years each time and this is my third order. I woul... See more

Once you wear Step One you'll never go back to cotton. Infact the difference is like having to wear sandpaper, that's how different the feel is. They also fit perfectly regardless of size or shape.

I bought 2 pairs on a BOGOF offer. The quality is very good. I usually wear a jockstrap for support as im a gifted man. However the built in pouch offers comfortable support. The fabric is heaven. I... See more

Quality material and exemplary product. Once purchased on their own website, I found communications good. Regular e mails on where my products is in the delivery process I also found helpful. The... See more

Relentless mail shots via email and text has destroyed my will to stay connected to this business. Tried unsubscribing several times, ended up emailing them threatening under GDPR and finally seems to... See more

Partner absolutely 💯 loved these. Most comfortable pair of boxers he's had & the length ensures there is no chance of chafing. Brilliant quality and will definitely be purchasing more. Not only th... See more

Excellent pants and even better customer service. My son loves these pants and that he can get longer, he is a rugby player with large thighs and they don’t ride up like standard boxer trunks. I order... See more

Having tried similar bras before, I was dubious that the Step One bras would be any better. How wrong I was! Great fit, great feel; I will definitely be buying more in the future. The first pair mo... See more

Whole family now switched to Step One, we dont usually do this kind of thing but they are genuinely excellent underwear. only 1 minor thing is my sons underwear has twice arrived with packaging that h... See more

Ordering is so easy, delivery is prompt and the underwear is so comfy. I also love the little waistband messages but with my next order could you please send some with something other than "Hello Agai... See more

Excellent product that I cannot fault!!! Best boxer style briefs I have worn. I never liked boxers because most makes rode up on the thigh area making them very uncomfortable and requiring frequent "... See more

ordered my second pair of underwear from Step One and won't go anywhere else. The pouch is a game changer, and the material is so nice, soft, breathable and stretchy. I'm on my feet a lot at work, and... See more

Ordered four pairs of Scorpions 7060L but received three 7060L and one 7017L, which I didn’t order and which doesn’t fit as well. Customer service requested photos, which I sent, but nothing has been... See more

After my original 10 pairs were bought, I knew I'd be buying more at some point down the line. Bought another 40 pairs during their black Friday offer, and I'm fully converted to Step One underw... See more

First underwear company I feel proud to say I shop with. Firstly the info you give about the materials your clothes are made with, just immediately attracted me. I've been buying Kmart underwear for... See more

Love my Boxer briefs ❤️ The fit, feel & quality is fantastic. The best fitting & most comfortable boxers I’ve bought by a mile. I’ve tried most of the designer & big high street brands & they don’t ev... See more

I really enjoy these boxers. Lightweight, breathe well, the flap design is perfect also. Not accidentally slipping out during the work day like other boxer brands designs cause. I stick with Step One... See more

If it was socially acceptable to not wear pants over my Step Ones, I would. Just to promote them! Hands down Step Ones are THE MOST COMFORTABLE UNDERWEAR FOR MEN. Your junk isn’t squashed into you... See more