Techflexy Reviews 334

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the prompt response times and the dedication of the staff in resolving their issues. Consumers highlight the excellent customer service provided, with many expressing gratitude to specific team members for their assistance. People feel that the staff is understanding and quick to take action. However, some reviewers mention issues with payments, such as unexpected charges or difficulty understanding what they were signing up for. While many reviewers mention refunds being processed, there are mixed opinions regarding the refund process itself, with some experiencing delays or encountering requests to leave a positive review before the refund is issued.

Based on these reviews

Rated 4 out of 5 stars

My name is Zama thanks to this company staff they helpful to their customers need and they got good work ethics . I'm glad they try by all means to resolve my issue

Rated 4 out of 5 stars

I requested a refund for an amount of money that originated from my account, but I was unaware of it. I request a refund. They explained their policies to me, then began the refund process. I have... See more

Rated 5 out of 5 stars

Hello. I'm here to leave my review for the good and quick assistance that Emily provided to resolve my issue. I am truly grateful to the escalation team for understanding my situation. Buenas. Veng... See more

Rated 5 out of 5 stars

I sign up for something and did the purchase. After paying it showed i paid for something totally different and it wasnt to my liking. I had thoroughly conversation with customer service even though I... See more

Rated 5 out of 5 stars

Shout out to Jeremy for resolving a payment taken off my account incorrectly. once i contacted client support i was helped within 5 minutes and was promised to credit my account. I am so grateful as i... See more

Rated 5 out of 5 stars

I was unaware of a purchase for this and could not cancel it on the website , or by calling customer service... I was getting very irritated, sent a e-mail about it and they got back with me in a time... See more

Rated 5 out of 5 stars

Thank you for your prompt response. I apologize for any inconvenience caused by my initial misunderstanding and my suspicion of you. I sincerely apologize for that. I have closed the account, so I wil... See more

Rated 5 out of 5 stars

I’m not sure how I was signed up for this membership. But the chat was very helpful in my request to cancel the membership. The expediting team was also very helpful in crediting my account! Thank you... See more

Rated 5 out of 5 stars

Techflexy is an awesome company. It just come to a point in my life I couldn't afford another subscription, so I needed to cancel. Thank you to Emily for the very fast response and cancelation. Also... See more

Rated 5 out of 5 stars

Your doing great on getting back to me but I still want to be reimersed for the money you took out of my accou. Thank YOU nt and there was two withdraws they were $15.96 and another for $6.95 totaling... See more

Rated 5 out of 5 stars

Customer support was responsive and helpful They handled my issue professionally and made an exception for me Thank you for resolving it I am now waiting for the refund to be processed. Leaving an... See more

Rated 5 out of 5 stars

I reached out to Jeremy in the escalation department about a billing issue. Jeremy was very friendly and he explained it to me and then he assisted me with my account and he also went one step above... See more

Rated 5 out of 5 stars

Refund was processed in a timely manner and everyone was very nice and knowledgeable. Thank you all for your help! Very satisfied

Rated 5 out of 5 stars

Very VERY good to work with - Imani on the Escalation Team took care of what I needed quickly! Wish all customer service experiences were this good!

Rated 5 out of 5 stars

The customer service at Techflexy is second to none! They resolved my issue rapidly and I am deeply grateful! Sincerely, Holly

Rated 5 out of 5 stars

Thank you escalation team my problem have been address in less than five minutes.

Rated 5 out of 5 stars

The entire team was really helpful, and I want to thank you especially, Emerald, who personally took my case and was able to give me a solution.

Rated 1 out of 5 stars

I'm waiting for my problem to be resolved quickly after Emerald from the support team contacted me and promised to fix it soon. I will give a very good review, but only after my problem is resolved qu... See more

Rated 1 out of 5 stars

Daisy was helpful but continued to prompt me into giving a review FIRST before i get my refund that they tried triple charging me for of $36. She wants me to give a full 4-5start good review before pr... See more

Rated 1 out of 5 stars

I would never do business with this company. Not only have I not received a refund, they have now tried to take another $43 out of my account, without my permission. The ads are very misleading, from... See more

Rated 4 out of 5 stars

Edith was able to help out tremendously getting my account set! Thanks for your support and understanding!

Rated 1 out of 5 stars

Kenny was extremely helpful and went above and beyond I personally feel. I really appreciated his help.

Rated 4 out of 5 stars

Well I never new I was paying for this company and they are doing everything they can to give me my money back so thank you team Thank you Emerald, Thank you, Escalation Team

Rated 4 out of 5 stars

I placed an order and had to cancel immediately. A membership was included. Prompt action taken. Thank you

Rated 4 out of 5 stars

Well We can all fix our mistakes; the most important thing is to do it in a way that makes everyone feel good.I have a promise that they will refund my money and that makes me happy. Thank you so much... See more

Rated 4 out of 5 stars

At first I was upset to see charges made to my account, then I was connected to emerald (representative agent) that assured me that they were working to resolve the issue. The response time was very i... See more

Rated 5 out of 5 stars

The agent that I dealt with was attentive but unable to resolve my recurring charge with the info I was able to supply at this time. 9/9/2025

Rated 3 out of 5 stars

They are quick at responding but need to be clear about reoccurring charges made to accounts.

Rated 4 out of 5 stars

Kind of a wait, but responded AND resolved situation! Great service, I just kind of signed up mistakenly

Rated 5 out of 5 stars

Jamal handled my situation promptly and professionally. The turn around time for response was exceptional.

Rated 4 out of 5 stars

This was a very confusing issue. I was trying to buy a new iPhone and ended up subscribing to this. Waiting on a refund.

Rated 4 out of 5 stars

Not great, but ok because I received an email saying my charges would be credited back to my card. If they are, I am happy. If not, I’m quite upset.

Rated 4 out of 5 stars

While I had to send multiple emails to get anyone to answer my concerns, ultimately, Emerald of the Escalation Team quickly answered and was helpful.

Rated 4 out of 5 stars

Although my account was charge incorrectly. They were kind enough to refund the charge.



Contact info

4.1

Great

TrustScore 4 out of 5

334 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I sign up for something and did the…

I sign up for something and did the purchase. After paying it showed i paid for something totally different and it wasnt to my liking. I had thoroughly conversation with customer service even though I couldn’t get my money back he assured that he would pass along the information and make the proper adjustments to the site as to where people will actually know what their signing up for. Great customer service just bad presentation.

8 January 2026
Unprompted review

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