Tower Loan Reviews 26,960

I am extremely grateful that I do not physically come into the office to make loans and payments with your company. Receiving checks via mail allows me to review my current needs and decide if I will... See more

The Staff at the Farmington Office are an awesome bunch of young Professionals. I have been doing business there since 2017. They have always treated me with kindness and have made the process of obta... See more

From start to finish they were great!!! Received a courtesy call because weve borrowed from Tower before. Wanted to pay some things off & finish up Christmas. They got my information and had me approv... See more

Everyone I’ve ever spoken with at Tower Loan always goes above and beyond to meet my needs. They are courteous, respectful, and helpful no matter what. I appreciate that I’m a business as a customer b... See more

Great Customer Service Overall; Ms. Vickie and Ms. Tonya are very cordial. Tammy the manager is excellent, and has turned the vibe of the office into a "Sparkling Jewel." I appreciate how she tak... See more

They didn't hesitate to assist me when I needed a loan I mean they were completely honest and showed me my credit score and I'm looking forward to do more business in the future and I've also been tel... See more

I finally met Ashley in person, and she is such a joy to be around! It’s refreshing to see someone so personable leading a business in excellence. She and all the people in her office make the custome... See more

We purchased a lift chair from Missouri Furniture and they suggested we obtain a loan from Tower Loan. They approved our application immediately and we have a totally interest free loan. We will nee... See more

Helpful and courteous staff at the moss bluff la. Office. Very polite and knowledgeable folks, as well as patient. The office is tucked away and shares space in a stip mall type lot.., but otherwise... See more

Britnany came in early to meet with me. She was very friendly, good sense of humor, efficient in her processing of loan papers & answered all my questions. She was truly one of the nicest young busin... See more

The company did great with getting me the loan. I feel some of the process was prolonged , I waited longer then I needed too I sat there for a almost 8 hours just to get told I would have to wait unti... See more

Everything was wonderful the man that waited on me( I can't remember his name )was very professional and polite he helped me get the loan that I need in no time and explained everything from the begin... See more

Their interest rate is super high, however, they're willing to lend a significant amount (unsecured) if your credit is halfway decent. Actually, they'll just send you a check without you requesting it... See more

I had a great experience with Tower Loan the Branch Manager Autumn and her co worker here in Tallahassee Florida were very professional, knowledgeable and courteous. I made their day with laughter and... See more

Getting a loan is stressful enough without any added hassle. I appreciate Bryce for making me feel comfortable while applying for the loan. His energy was great over the phone and in person. Carol was... See more

The Team at Tyler, Texas of Loan towers are always friendly and courteous. I have received two previous loan from them. I feel that the team looked at my previous business with them and integrity and... See more

Upon receiving their notice of good news, I was surprised and grateful that at the same time I was looking for a financial solution. The staff were friendly and informative on their services. Am happy... See more

Quick In And Out, Didn't Try To Double The Loan Repayment With The Outrageous Insurance That Finance Company Or Adding To The Loans Now, Which Also Makes More Interest. They Give You A Choice Of How M... See more

Your employees are efficient, knowledgeable and caring. They understand that I wanted to keep my good standing with Tower Loans. And yet, at the same time, needed to reduce my monthly spending. They... See more

Only 1 star because of the technical glitch which delayed me getting my check by 2 weeks. Due to holidays and me going out of town. Issuing checks electronically is much more effective and efficient e... See more

Shouldn’t have financed that high on interest rate. Should be less instead double on borrowing,just like this way if it borrowed 500 and pay back will be like 650 instead 1000 Like my bank if i bor... See more

Whom wrote these reviews? I have had to prevent my family from suing them over phone calls when a payment was 1 day late. I have a specific payment schedule. 1 day late my Niece in Colorado is getti... See more

It’s been a hassle to just pay my bill. The online account login page does not recognize my email address nor account number. I reset my password SEVERAL times and it still won’t allow me to login to... See more

Brianna works at Tower Loan in Opelousas, La is so rude, unprofessional talk to customer any kind of with and attitude. She call the customers reference and makes false accusations about customer busi... See more

Customer service is horrible, they're unprofessional, and constantly harassing phone calls for nonsense,there's one good rep a young guy (Mat) always courteous and friendly the rest of the staff strai... See more

Deceptive trade practices! We bought a new mattress and apparently the financing was through this company. After we bought the mattress the account information we were sent was made to look like... See more

Thibodaux office has very inconsiderate uncaring people! I would love to know how they would feel would they become in able to work all of a sudden! They don't care what they take from you or your fam... See more

More communication in the office! I have 2 accounts, however, I pay them TOGETHER and EVERY month, they call me 6-7 times or more to tell me that my Payne is late.... and... it's NEVER the same person... See more

Pretty disappointed I’ve asked multiple times to quit calling me asking if I want more money. I actually find it quite rude and annoying especially because I’m a repeat customer. You wanna keep buggin... See more

Just be careful getting your loan refinance. Say you get a loan for 7,000 then you pay off $3,000 and you owe them $4,000 well then they say they can give you another loan for $7,000 but they'll tak... See more

This company is very unprofessional and one of employee are very rude .. I told them my income decrease and currently pregnant and they do not care keep calling my phone without no hesitation . I ask... See more

Payment date was always convenient. Don't like being contacted about the payment being late or missed, when you have a 10 day grace period. The home office sends out checks to make you a loan, when... See more

I didn't feel everything was explained clearly prior to my arrival of what all was needed for the loan. The website percent of intrest fee is greatly different to the contract. I was advised my PIF... See more

Of course company never responds to complaints only positive reviews l. But miss s payment or be late and it’s like the world will come to an end. Experience from the previous employees was HORRIBLE T... See more

The entire staff is very professional, nice, informative, & helpful!! Dylan Hensley; the branch manager is Superb!! PS: I do want to say though, the interest rates are too high!! Granville E Wiggi... See more

Didn't realize I missed ONE payment and their website NEVER indicated I did until I thought I had it paid off and then all of the sudden I owe almost the entire loan again? Extremely aggressive and te... See more

They sent me a check in the mail for $6000 always calling about payment. Poo service. Tell lies about financial services once they do a credit report that it to bring down your credit score.give false... See more

Tower Loan, it's people, and exceptional service, make them in my humble opinion, the VERY BEST LOAN company in the area!!!!!!! The monthly payments are extremely reasonable, and the staff listen an... See more

I've been doing business at the Hammond, LA location for many years. The manager, Mrs. Sandy, has helped me so many times. Any time I needed emergency money, or needed a few extra days to pay my bil... See more

From my very first encounter we them over the phone they were always pleasant and inviting. Once I made it to the office everyone was the exact same way. They helped me understand my loan payoff optio... See more

Why do I have to pay a convenience fee to pay a bill directly from my bank account? I understand if I were paying with a credit card because of merchant fees, etc. But my bank does not charge a pro... See more

The staff at tower loan of Joplin Mo. has always went above and beyond to make each visit with them exceptional. Everyone is extremely professional and helpful. They always take time to answer any que... See more

They need to get people in there that know what they are doing and how to run this business. As well as explaining and making sure their customers understand the terms and conditions. That's how you g... See more

Nothing about this experience was satisfactory. I talked to 2 different people male and female. I felt rushed, essentially it felt like neither person really wanted to talk to me. I was not info... See more