Company activity

Updated 5 hours ago

This page gives you a detailed overview of how True Classic has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: January 2021.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Trustpilot has no recent records of True Classic asking their customers to review them.

Review sources

Where reviews have come from for the past 12 months

Organic

1,519

Verified

8

Invited

0

Redirected

145


Total reviews from the past 12 months

1,672

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How True Classic got its reviews in the past 12 months

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Mar-MayJun-AugSept-NovDec-Feb

New reviews by star rating

How many new reviews (distributed by star rating) True Classic got each month in the past 12 months

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Mar-MayJun-AugSept-NovDec-Feb

Reply behavior

How True Classic replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 24 hours or less.

  • Has replied to 100% of their negative reviews.

True Classic ’s flagging activity

How frequently True Classic flagged their reviews in the past 12 months

What's a flagged review?

  • True Classic may flag a review if they think it's in breach of Trustpilot's guidelines.

  • True Classic selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • True Classic flagged 112 of their reviews a total of 112 times.
  • 91% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

16

14%

2-star

15

13%

1-star

81

73%

What happened to the 112 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

102

Reviews removed from trustpilot.com

10

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by True Classic

102

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

10

Reviewer didn't resolve the breach of Trustpilot's guidelines

0