UPrinting Reviews 1,432

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the high quality of the final product, which often matches their vision. People highlight the ease of the design process, the helpfulness and courtesy of the team members, and the excellent customer service provided at every step. Consumers also value the vibrant colors and clean prints, with many expressing satisfaction with the final results. The fast production and shipping times are frequently mentioned, with reviewers noting that orders arrive on time and well-packaged. The 33-point print check is appreciated, as it ensures that everything turns out as intended. Many reviewers express their intention to use the company again for future print projects, citing the overall amazing service and attention to detail.

Based on these reviews

Rated 4 out of 5 stars

3 days should be clarified that means production time and does not include shipping time. Ordered these thinking they might possibly be here in time for the weekend. Got them Monday instead. Still cam... See more

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Rated 5 out of 5 stars

I took a photo of a certificate I received for my time in the Arctic while in the Coast Guard. I had UPrinting print this to frame size on canvas and it's perfect and hanging on my wall now. It was... See more

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Rated 5 out of 5 stars

Having rolled canvas as an option to print digital files for framing is a game changer. The prints look incredible and a notch above regular photo printing. It's very easy to upload and select the b... See more

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Rated 5 out of 5 stars

I designed the banner and table runner for Butta’s by Marchelle small business, and UPrinting.com brought it to life beautifully! The print quality is vibrant, clean, and true to my brand colors.... See more

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Rated 5 out of 5 stars

I had a last minute marketing project that I needed printed literally instantly after I submitted the files to UPrinting, I had no time to play around so I declined the proof and took a gamble. Not o... See more

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Rated 5 out of 5 stars

The Whole process was easy, design tools made it possible to setup an 8' x9' banner with confidence. The proofing process had some small glitches but whenever I called the support team was able to und... See more

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Rated 5 out of 5 stars

First time ordering from UPrinting.com and I am extremely pleased! The outdoor vinyl banner and door decal were both perfect and high quality. The business cards I ordered were also high quality and p... See more

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Rated 5 out of 5 stars

There are many online printing companies. your company has done a wonderful job on pricing, ease of designing the project, finally the product arriving in perfect condition. inside the package the... See more

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Rated 5 out of 5 stars

The quality of the prints look great! We ordered almost 20 various sizes (large to small) and are very satisfied, especially with such competitive prices compared to other sites. Customer service at U... See more

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Rated 5 out of 5 stars

We designed a business card to include with our orders from Etsy and Miniaturemarbles.com, the text was very close to the margin and someone at Uprinting actually took the time to fix this issue befor... See more

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Rated 1 out of 5 stars

The Printing on the Back was inconsistent and many had the design skewed to the left, causing part of the design to be cut off when the box was folded. Because the Back of the box contained text, it w... See more

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Rated 5 out of 5 stars

I have ordered loose canvas prints from UPrinting for a while now, but this was my first time to ask for a custom size that wasn't listed. I received help through email with guidance and a link to m... See more

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Rated 5 out of 5 stars

I appreciated that your website told me that the image wasn't high enough quality instead of just printing it the way I sent it. The only thing I would love to see done differently is seeing a proof o... See more

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Rated 5 out of 5 stars

Uprinting is my favorite printing company. They have the best prices and the best service. They perform a 33-point print check before printing to ensure that everything will turn out as you intended.... See more

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Rated 5 out of 5 stars

I was so grateful to hear about UPrinting on social media, because the prices we were getting quoted were ridiculous for invites, especially. We're having a large wedding, so every penny counts! It wa... See more

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Rated 5 out of 5 stars

Uprinting employees were more critical of the final product than I was -- these guys pay attention to detail. Anyway, they're also the cheapest printer for print postcards / QSL cards. I purchased 1... See more

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Rated 5 out of 5 stars

This was the most helpful packaging service I have ever found! I needed UPrinting to print the tuck boxes for my card game, and their quality services and product exceeded my expectations! The customi... See more

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Rated 5 out of 5 stars

I am not typically the one who needs to order printed materials, so I entered the process a little hesitant that finding a specialty print (a 36 by 48 poster that needed a sturdy backing) and having a... See more

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Rated 1 out of 5 stars

I placed an order on the 11/6 explaining exactly how I want our company ribbon to look. Your rep told me the image on the website can't actually be made. I asked why would the company market something... See more

Rated 3 out of 5 stars

Uploading and ordering was super easy but all of my stickers were printed off-center. The file I uploaded was not. I'll be trimming them by hand so I can still use them, but it was a bit disappointing... See more

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Rated 1 out of 5 stars

I paid extra for one day processing. I ordered on a Thursday, and the proofs came in my email on Friday. I approved those proofs within ten minutes. On Sunday I contacted them because my order had... See more

Rated 3 out of 5 stars

Change of facility. That now means I can no longer pick up my orders in Van Nuys. Mayor inconvenience as it adds a lot of shipping. Might look for a different company that ships for free.

Company replied

Rated 1 out of 5 stars

Terrible product and customer support, no instructions given on how to apply the sticker and the back piece was completely stuck to the sticker causing rippling and a white film in areas. We asked tha... See more

Rated 1 out of 5 stars

Received damaged sign. Uprinting told me they will ship another one right away. It says its been shipped since July 7th.....today is July 19th. I cannot open my business without sigm due to city me... See more

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Rated 1 out of 5 stars

I ordered a backdrop for my 50th birthday party. It arrived quickly HOWEVER, it was on the wrong color canvas and was blurry. It cannot be used. I contacted customer service and they refuse to correct... See more

Rated 3 out of 5 stars

After years of utilizing U printing for my business cards product labels, banners etc when placing the latest order I was surprised that no orders can be picked up at the California location. Ok accep... See more

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Rated 1 out of 5 stars

Products are fine but charging $90 for a tiny single box to be shipped is ridiculous. I will be finding a different company, they are upcharging a ton for shipping expenses. When I contacted them ques... See more

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Rated 4 out of 5 stars

This is the cheapest place on the internet to get customized, high quality postcards made. I purchased 1000 cards I designed for QSL card for amateur radio and they turned out great! The only reason... See more

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Rated 2 out of 5 stars

I used uprinting many times over the years but this time they screwed me. Despite paying for expedited printing and shipping my stickers are sitting on the other side of the country, not even in the... See more

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Rated 5 out of 5 stars

I ordered a 8x8 step & repeat banner. I designed the banner on the website, which was super easy to do. Production time was super quick & shipping only took 2 days! I received a ton of compliments at... See more

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Rated 5 out of 5 stars

Ordering was simple and easy, shipping confirmation and tracking was properly communicated and the products arrived in a timely fashion. My only gripe is that the minimum order quantities have chan... See more

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Rated 1 out of 5 stars

One of the signs blew off the car on a major highway and was not recoverable. I have used magnetic signs in previous elections and never had this problem before. It appears that even while placed fl... See more

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Rated 2 out of 5 stars

I didn't want to give them a 2 star because I'm so disappointed in their service but I didn't feel like it quite deserved only 1 star. I've used UPrinting for many years and I've really noticed a... See more

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Rated 1 out of 5 stars

The cheapest canvas material i've ever seen by far. I'm a picture framer and see all kinds of canvas prints daily. The one I just received from uprint is printed on banner material and not canvas. Ab... See more

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Rated 5 out of 5 stars

We couldn’t be happier with the incredible job UPrinting did on our truck magnets! From start to finish, their team was responsive, professional, and completely dialed in to what we needed. The magn... See more

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Rated 2 out of 5 stars

Print colors on both items did not match the approved proofs. Customer service was very good however, this has been frustrating and disappointing. Reprint on one item was ok, still not great. Secon... See more

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Rated 5 out of 5 stars

I found UPrinting when I decided to get a photo printed on canvas for a last minute Christmas gift. The website was easy to navigate and look through all they offer. I selected this company because th... See more

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Rated 3 out of 5 stars

I appreciated their pricing, and while I haven’t used the product yet, the sample I saw looked perfectly fine. My issue is with their so-called "design service." My order was a simple invoice desi... See more

Rated 5 out of 5 stars

UPrinting was very professional with the proofing process, including alerting us to a design flaw and doing a second proof. The quality of the final product was exactly as advertised/shown. And, they... See more

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Rated 3 out of 5 stars

My order was not quite filled as requested. I ordered decals with no background and instead receivced decals (stickers) with a white background. Unfortunately they cannot be used for their intended... See more

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Rated 2 out of 5 stars

Made my first order with UPrinting and system error occurred on website, which limited view of proof for design. I reached out to tech support, which confirmed order & proof of design. However upon de... See more

Company replied


Company details

  1. Print Shop
  2. Custom Label Printer
  3. Invitation Printing Service
  4. Photo Printing Service
  5. Prints and Signs Store

Written by the company

UPrinting is your trusted online and local print shop offering fast, dependable printing services for businesses, creatives, and anyone who needs quick, high-quality prints. Whether you require business cards, posters, flyers, postcards, bookmarks, or stickers, you can find us at our Santa Monica and Van Nuys locations for same-day printing. We make it easy to get the prints you need when you need them. Our team is here to help with quotes, file checks, and the right print options. UPrinting makes custom printing simple, reliable, and stress-free.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Prints came out uneven

Prints came out uneven, they sent a replacement and they came out uneven again! Then they just cancelled the order leaving me with no solution.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Carbon copy work pads

I ordered five carbon copy custom work pads and they sent me seven. Order process was quick and easy and product arrived a week before anticipated.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Ordering was easy!

Ordering was easy. I wanted to confirm I was ordering the right banner type and the chat representative was informative and helpful. Upon quick arrival the product was just what I needed and eye-catching.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service. Does not stand behind their product.

I ordered a print project with a specific paper weight and received much lighter, unusable paper instead – a misleading substitution that was never disclosed. Every time I provided exactly what UPrinting asked for, micrometer measurement, photos, video, documentation, they changed the story and demanded something new, making the delays feel deliberate rather than corrective. Despite clear proof of misleading practices, they refused a reprint or a refund.

To be very clear:
– The error was proven with documentation.
– The product was unusable.
– A refund was the only reasonable resolution.
– UPrinting refused to resolve the issue.

Do not trust UPrinting with your printing needs. I would strongly recommend looking elsewhere else.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

LOVE THEM

I have been using UPrinting for years. They are FAST and the quality is top notch. I am a very happy customer!

9 February 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you, Maggie! We're thrilled to hear you've had such a positive experience with us over the years. Your satisfaction means everything, and we appreciate your continued support! -Customer Care

Rated 5 out of 5 stars

Easy to use and quick delivery

5 February 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you, Joseph! We're thrilled to hear that you found our service easy to use and enjoyed the quick delivery. Your satisfaction is our top priority! -Customer Care

Rated 3 out of 5 stars

Change of facility

Change of facility. That now means I can no longer pick up my orders in Van Nuys. Mayor inconvenience as it adds a lot of shipping. Might look for a different company that ships for free.

27 January 2026
Unprompted review
UPrinting logo

Reply from UPrinting

We’re really sorry for the inconvenience caused by the facility change. We understand how valuable local pickup is, and we can see how added shipping costs would be frustrating. Your feedback is important to us, and we appreciate you sharing your experience. If you’re open to it, we encourage you to give us a call so we can talk through your concerns and see if there may be options or future adjustments available. We’d truly appreciate the chance to continue working with you. -Customer Care

Rated 5 out of 5 stars

Perfect Birthday Banner!

My banner is exactly as I pictured it. The order was easy to place and I received my proof the same day. It arrived early and the quality is excellent! Thank you!

7 February 2026
Unprompted review
UPrinting logo

Reply from UPrinting

We're thrilled to hear that your banner turned out perfectly and that you had a smooth ordering experience! Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us! -Customer Care

Rated 5 out of 5 stars

VERY IMPRESSIVE

The order was fast and efficient.. The price was well worthiness and the quality of product was great..

2 February 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you! We're thrilled to hear you had a fast and efficient experience with us. Quality and value are our top priorities, so your feedback means a lot. Looking forward to serving you again! -Customer Care

Rated 2 out of 5 stars

Poor quality

We ordered a step and repeat and the hardware came broken. Unfortunately we were in a tight spot so we did not have time to order a new one. The fabric material was very bunched up and did not hang well.

3 February 2026
Unprompted review
Rated 2 out of 5 stars

Green outline around part of my diecut…

Green outline around part of my diecut stickers that shouldn't be there.

19 January 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thanks for bringing this to our attention — that’s definitely not what we’d want you to receive, and we’re sorry for the issue with the green outline on your die-cut stickers. Please update your review or reach out to us directly with your order number and any identifying details so we can take a closer look and help get this resolved for you. -Customer Care

Rated 5 out of 5 stars

The ordering was easy and smoothe

The ordering was easy and smooth. The customer service was exceptional, they confirmed my desires and I received it a day early. The product teceived was of create quality and clarity.
I would definitely use them again.

5 February 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you! We're thrilled to hear that your ordering experience was smooth and that our team exceeded your expectations. We're committed to quality and timely service. We look forward to serving you again soon! -Customer Care

Rated 1 out of 5 stars

The Printing on the Back was…

The Printing on the Back was inconsistent and many had the design skewed to the left, causing part of the design to be cut off when the box was folded. Because the Back of the box contained text, it was a major issue. There were a few that didn’t contain this issue, but majority did.

4 February 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you for sharing this with us — we’re really sorry to hear about the inconsistent back printing and how it affected the final boxes, especially since important text was involved. This is not the experience we want for our customers, and we appreciate you bringing it to our attention. Our team will be in touch shortly to gather a few more details so we can review this further and work toward a resolution. -Customer Care

Rated 1 out of 5 stars

did not receive

3 February 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you for your patience — we’re sorry for the delay with your order. Our records show that while it was delayed, it now appears to have been delivered. We’ll be following up with you shortly to confirm delivery and make sure everything was received as expected. -Customer Care

Rated 5 out of 5 stars

It was easy to get changes made

It was easy to get changes made. I received the postcards quickly. The looked great.

14 January 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you for your wonderful feedback, Debra! We're thrilled to hear that you found our process easy and that you loved your postcards. Your satisfaction is our priority! -Customer Care

Rated 5 out of 5 stars

Always fast service and great products.

20 January 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you, Sandy! We're thrilled to hear you had a great experience with our fast service and quality products. Your satisfaction is our priority, and we appreciate your support! -Customer Care

Rated 5 out of 5 stars

Fast turnaround

Fast turnaround. Easy website. Easy ordering. Great product.

3 February 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you for the fantastic feedback, Tammy! We're thrilled to hear you had a seamless experience with our website and ordering process. Your satisfaction means a lot to us, and we're glad you loved the product. Looking forward to serving you again! -Customer Care

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