WowAngel Reviews 906

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the hair, highlighting its softness, fullness, and natural appearance. Consumers are also impressed with the fast shipping and the accuracy of the product descriptions, noting that the wigs often exceed their expectations. People appreciate the density, thickness, and length of the hair, finding it to be true to the advertised specifications. The business receives high marks for its customer service, with reviewers frequently mentioning the team's responsiveness, kindness, and willingness to resolve issues quickly and efficiently. Customers appreciate the detailed and helpful communication, noting that the representatives go above and beyond to ensure satisfaction. Consumers also value the company's understanding and accommodation of their individual needs, with many expressing gratitude for the personalized assistance they received.

Based on these reviews

Rated 5 out of 5 stars

I’ve bought wigs from so many websites, but WowAngle really exceeded my expectations. The hair quality is amazing, fast shipping and their customer service is top tier. Thank you so much for this beau... See more

Rated 5 out of 5 stars

WowAngels is truly amazing. The hair, the quality, the density and thickness, as well as the length — everything was absolutely perfect! I honestly didn’t expect this at all. You often think that bl... See more

Rated 5 out of 5 stars

Wow Angel cares about its customers. My experience has been great and very positive.They will answer any questions you have and help with any issues or concerns. They have quality products and quick... See more

Rated 5 out of 5 stars

I placed my first order with WowAngel Hair and I am so impressed. My package arrived within just a few days, and the quality is outstanding. I previously spent $700 on raw hair that lasted me for ye... See more

Rated 5 out of 5 stars

For starters I was already a bit anxious that my order note wouldn’t be seen. After my order was placed I received an email regarding my order and my original requests. Although what I wanted couldn’t... See more

Rated 5 out of 5 stars

Amazing service very detailed and fast responses with my questions. Updates being given to me when needed. Communication has been super smooth, very professional & helpful. My wig is already on the wa... See more

Rated 5 out of 5 stars

I’m really impressed with the customer service from WowAngel so far! They’ve been super friendly, professional, and quick to respond through both WhatsApp and email. It’s clear they genuinely care abo... See more

Rated 5 out of 5 stars

I cannot thank WowAngel enough! After being let down by another hair company, i was reassured that they’d ship and deliver my hair asap and they did not disappointment me. My hair arrived in 24hours a... See more

Rated 5 out of 5 stars

Great quality hair and really good customers service. I didn’t like the texture of the hair I originally bought and was able to exchange it instead of having to return the original and wait for a re... See more

Rated 1 out of 5 stars

Literally horrible. I am a microinfluencer and I was really excited to do a wowangel review ever since I donated my hair. My hair came in literally nothing like the pictures. On the images it was a ri... See more

Company replied

Rated 5 out of 5 stars

As a returning customer, I have been extremely impressed with the customer care team. I had purchased two wigs that were both almost the same color and Rosie reached out to assist me with an exchange.... See more

Rated 5 out of 5 stars

The customer service is extremely helpful and resolve any issues as quickly as they can; they are also very kind and understanding if mistakes are made! I am still waiting on the hair to arrive and wi... See more

Rated 5 out of 5 stars

I will say I had an issue with my delivery as I paid extra for next day shipping and didn't receive it within the next couple of days. I reported my dilemma to wow angel and they responded to me less... See more

Rated 5 out of 5 stars

I always wanted a wig but since I live in France, I didn’t want to order something I will regret. So I took a long time searching and looking for the best quality and customer service. All the reviews... See more

Rated 5 out of 5 stars

I have ordered a few wigs form Wow angel, they have never failed. My last wig I forgot to add the correct measurements for my wig size. The beautiful wig came to big because of my error. I contacted W... See more

Rated 5 out of 5 stars

I am so impressed with Wow Angel! I have been ordering wigs for a very long time and the quality, color and service is absolutely stellar! Eileen is amazing and goes above and beyond to make sure you... See more

Rated 5 out of 5 stars

Great customer service and Amazing communication from the seller!! They got my package to me just in time for my vacation. The quality of the hair is 10/10. Very maintainable, beginner friendly, SUPER... See more

Rated 5 out of 5 stars

I’ve just recently ordered a loose curl wig from Wowangel for an event coming up, after hearing all the great reviews from the fellow girlies on TikTok. I was able to order the exact wig that I wanted... See more

Rated 5 out of 5 stars

I had a great experience with Wowangel! The team is very responsive, providing answers in a timely manner. Not only are they efficient, but they are also friendly and approachable, making the whole pr... See more

Rated 5 out of 5 stars

Excellent customer service! I needed to make a change to my order and reached out to Eileen on WhatsApp. Despite the time difference, she handled everything efficiently and made sure I was satisfied.... See more

Company replied

Rated 5 out of 5 stars

I just want to say how impressed I am with my recent purchase. It is really beautiful the quality of the hair is second to none and the pre plucked hairline actually looks like the pictures I do no... See more

Rated 5 out of 5 stars

Very very happy with the hair true to the picture hair is very nice and soft seller was brilliant always on hand for any questions I had asked good communication and also sent my hair on the time they... See more

Rated 5 out of 5 stars

Customer Feedback I had a great experience with your advisor, Rose. She was very pleasant, helpful, and professional throughout our interaction. I had placed an order for a wig on 08/06/202... See more

Rated 5 out of 5 stars

amazing service, 10/10! they were fast with their responses considering that we have different time zones. they were as well super accommodating when i had some issues regarding my wig’s arrival date... See more

Rated 5 out of 5 stars

The customer Service at WowAngel has been amazing. I’ve had a few problems or queries with my order (my mistakes) that they have managed to fix and change for me efficiently and effectively. Will defi... See more

Rated 5 out of 5 stars

I ordered a wig from Wow Angel and was lowkey a bit skeptical at first, as this was my first big wig purchase but I was shocked. Once the wig was shipped, it arrived in under 48 hours, which was su... See more

Rated 5 out of 5 stars

The customer service is off the hook! My package was shipped out the same day i ordered! They reached out to me immediately after placing my order to assure me that I’d be receiving my hair way before... See more

Rated 5 out of 5 stars

Fantastic customer service very helpful and quick to act and resolve any issues. Would absolutely order from them again!! It has been a lovely experience, not yo mention the wigs are very high quality... See more

Rated 5 out of 5 stars

I recently ordered a 13x6 lace wig, but unfortunately, the courier lost my parcel. I had the pleasure of speaking with Eileen from the customer service team, who went above and beyond to resolve the s... See more

Company replied

Rated 5 out of 5 stars

Customer service was prompt and kind. The same person responded to me instead of changing people. Haven't got my wig yet, however I am excited that it will be beautiful!! Thanks wowangel

Rated 5 out of 5 stars

I’m really happy with my experience! They have absolutely beautiful wigs that look and feel very natural. The quality is great. What stood out to me the most was the customer service. Super helpful,... See more

Company replied

Rated 5 out of 5 stars

Good quality hair for a good price! Customer service responded very quickly about my order and I was able to get it within two days of placing my order! Real business oriented people that care about t... See more

Rated 5 out of 5 stars

10/10 customer service I had an amazing experience with Eileen who dealt with my concerns accordingly and ensured I get my hair in time for when I needed it. She was very kind, understanding and r... See more

Rated 5 out of 5 stars

I accidentally ordered the wrong hair length, but the customer service team was incredibly helpful and quick to respond. The manager went above and beyond to make sure I had the right hair in time for... See more

Rated 5 out of 5 stars

What a great company to do business with! They have high quality hair, excellent customer service and even exchanged an item for me without additional cost, as the exchanged item cost more than the or... See more

Rated 5 out of 5 stars

Wow Angel! I have been ordering wigs for ever but this is the first time I have 0 complaints about a wig. Everything is perfect and the customer service was the best, they helped me and made sure I wa... See more

Rated 5 out of 5 stars

The person who I spoke to via email (Rose) was incredibly kind. I was worried about an order that I made and she sorted it out immediately with a replacement wig. Timely and effective communication, I... See more

Rated 5 out of 5 stars

This was my first wig purchase, and I initially received a straight wig, which was of excellent quality. However, I felt that the style didn’t quite suit me, so I decided to exchange it for a cu... See more


Company details

  1. Wig Shop
  2. Hair Extensions Supplier
  3. Hair Product Store

Written by the company

Welcome to WOWANGEL, a leader in high-quality human hair wigs. We are committed to providing our customers with a unique, superior and thoughtful online shopping experience. We have high quality manufacturers and suppliers. At the same time, we are constantly optimizing our purchasing and production processes to ensure that our products are of high quality. Please feel free to buy our products on the website.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

906 reviews

5-star
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1-star

Replied to 81% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

WowAngle wig

I’ve bought wigs from so many websites, but WowAngle really exceeded my expectations. The hair quality is amazing, fast shipping and their customer service is top tier. Thank you so much for this beautiful hair. I can’t wait to install it!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience

I just want to say how impressed I am with my recent purchase. It is really beautiful the quality of the hair is second to none and the pre plucked hairline actually looks like the pictures I do not need to pluck it n herself at all! The lace is amazing, you can’t see the knots at all and it melts perfectly even on my extremely pale Caucasian skin which is always a concern for me as a lot of wigs seem to only melt seamlessly on ladies with darker skin than me so it really does work on all skin types like it says on the website! I didn’t need foundation or concealer at all. I think it is important for Caucasian customers to know this as a lot of the models are ladies of colour. This is hands down the best wig I have ever purchased. Thank you for being exactly what you promised to be.
Also, as a UK customer I was extremely impressed with how quick the delivery was. I ordered a wig that was in stock in the UK warehouse on the 3rd February at 2.30 am and it arrived on the 4th!

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a clueless unit and it didn't…ĥ

Ordered a clueless unit and it didn't fit. It was pre plucked pre everything. sent it back to get a different size , same wig. Came with nothing done, although it was meant to be pre everything.

The seller told me to go to a salon. Rude.

I did have to find one who then told me it wasn't made ear to ear, so the wig did not sit.

But the hair dresser added and made it work. Extra money. But she did a great job

12 January 2026
Unprompted review
Rated 5 out of 5 stars

WowAngels is Top

WowAngels is truly amazing. The hair, the quality, the density and thickness, as well as the length — everything was absolutely perfect! I honestly didn’t expect this at all. You often think that bloggers or influencers receive the best wigs because they promote them, but I was able to make my own experience and I’m genuinely impressed.

Of course, over time we’ll have to see how the wig holds up, but as of now, I’m very satisfied. The customer service was also excellent — very understanding and quick to address my issue, which was resolved without any problems. There was no long waiting time for responses either.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

It will arrive soon than you think

A+ I had purchased a wig for my birthday which is Sunday coming. And I was worried about the timely manner. But to my surprise my wig arrived today I'm so happy. ..💃🏾💃🏾💃🏾 I will surely order again 💯💯💯

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Great quality hair and really good…

Great quality hair and really good customers service. I didn’t like the texture of the hair I originally bought and was able to exchange it instead of having to return the original and wait for a refund.

The new hair was delivered a week later and the originally delivery only took about 3 days.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Real HD Lace & Prompt Customer Service

Customer service was prompt and kind. The same person responded to me instead of changing people. Haven't got my wig yet, however I am excited that it will be beautiful!! Thanks wowangel

26 December 2025
Unprompted review
Rated 5 out of 5 stars

A Company that cares about its customers

Wow Angel cares about its customers. My experience has been great and very positive.They will answer any questions you have and help with any issues or concerns. They have quality products and quick shipping. Rose has always been helpful and amazing.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience with Wow Angel Hair and would not recommend this company based on the quality of hair received.

From the moment the hair was installed, there were serious quality issues, the most significant being excessive shedding. This was not light or normal shedding — the hair sheds continuously and excessively, even with minimal handling, washing, or styling. Over time, the hair noticeably thins, making it unusable far sooner than expected for hair at this price point.

The overall quality of the hair is poor. Despite being marketed and sold as Brazilian hair, the texture and longevity do not reflect genuine, high-quality Brazilian hair. The hair becomes dry, frizzy, and unmanageable very quickly, even when cared for properly with appropriate products and low heat.

A major recurring issue is the frontal quality. There is short, frayed hair throughout the middle of the frontal, which makes it extremely difficult to style or achieve a natural look. These short hairs stick up, fray easily, and cannot be laid flat, ruining the appearance of the wig or install. This is not a one-off defect it appears to be a consistent issue with their frontals.

Given the price, expectations for durability, density, and craftsmanship are reasonable however, Wow Angel fails to meet even basic standards. The shedding, poor texture retention, and faulty frontal construction suggest low-grade or mixed hair rather than premium Brazilian hair as advertised.

Overall, this has been a waste of money and time. I regret purchasing from Wow Angel and would strongly advise others to research alternative brands that offer genuine quality, transparency, and consistency.

14 May 2025
Unprompted review

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