Budbee Reviews 175,879

Always great. I've been picking them for deliveries for years and never had any issues. The delivery timelines are accurate, the app allows for flexible changes, and there are many pickup options in m... See more

Easy locker point right by my house. No need to print a return label, just make the locker choice and drop it within the hour. Make sure you measure your package! First time I just guessed measurement... See more

No damage and better than delivering @ door ,no time wasting and if it get lost phone call and so an Other company deliver it in the elevator ?? Lazy no brains So this system is good also you're... See more

Ordered on Thursday and my package was already delivered on Saturday (less than 48h later). The app made tracking my delivery incredibly easy and the lockers were conveniently located (3 minute walk f... See more

It’s the first time I used Budbee delivery when ordering online. And I am more than satisfied with my choice. The parcel was shipped on Monday from Sweden and on Tuesday I received it in Denmark. SMS... See more

The response from customer service took some time, so I had to go home, then return to the Budbee boxes later. Perhaps there's a faster way for people to cancel boxes (mine was too small) themselves s... See more

Good coverage in my area was, the budbee box is inside AH and open till late (time accessible also for all people with a full time job). So a ‘+’ for accessibility, location and ease to pickup with a... See more

The service was good overall and I liked it. I understand that delivery times can change sometimes, but when the delivery time changes more than three times it becomes a bit annoying and confusing. Ot... See more

Budbee is great. I truthfully didn't know about budbee and what it does until I had to use it for delivery randomly which was super useful. I don't remember my experience while scheduling for a del... See more

I have a difficult address because I live at a pedestrian alley with no access for cars. The friendly driver called me, got directions for his van and the code for the back yard gate. A few minutes la... See more

No problem with your service. You are carrying products from a fake site. Their products are not as advertised, will not answer enquiries.

Due to heavy snow, you informed me that delivery delay might happen. However, my package reached here on the original expected time. That's great👍

I called their support today and it was one of the easiest experiences of calling support lines in my entire life. They already knew who I was from my number and were able to fix my problem in under 2... See more

I’ve never experienced unwanted situations with Budbee! My parcels arrived on time, the points that I choose. Thera are lots of locations in my area and easy to find them.

Delivery was on time, no issues! I like the possibility of picking the package up at anytime the Albert heijn is open, gives me a lot of freedom.

So far it has been working great, only had an issue with the app that didnt recognize my phone number but it works now.

I’ve never had any problems with Budbee. My parcels always arrive very quickly and are delivered to the location I choose—unlike other companies that keep sending my deliveries to places I didn’t sele... See more

Fast delivery and convenient pick-up location. If it would be in a more private section, would be awesome.

Just tried to send a return package to H&M. The locker is obviously "full" although the store personnel laughed and claimed that hardly anyone uses this service and there is no way it's "full". Th... See more

Last time, these geniuses delivered my package in another street. Today, my package on the 5th floor - I live on the FIRST floor which clearly shows on the address label. If you want your things... See more

My latest experience is unbelievable: I bought items that were supposed to be delivered yesterday. They were late, and when I checked the tracking today, it bizarrely says they will be deliver... See more

Sent me pin to only one locker, even tho I had 2 parcels in 2 lockers. Took too long to deliver, I got packages delivered with other delivery company 3 days earlier, even tho I ordered the product lat... See more

THE WORST DELIVERY EVER They only book delivery on the latest minute almost at 12 AM. Impossible to track, always shows that their track is parked miles away. Eve if they come, they drop a call fo... See more

Budbee delivery takes ages, and after they deliver they don’t even provide the code to pick the package up. You have to go through all of the client services and waste your time before getting it.

My package has been delayed +8 days after being “out for delivery”. It has still not arrived. After multiple calls to the Customer service, they say it’ll be prioritised but clearly it hasn’t been. Or... See more

They did not deliver to my (clearly visible, marked and easy to find) address, left the package at a completely different entrance. On top of this you can not leave a review and comment for them in th... See more

I chose Budbee because it was the cheapest delivery option when ordering clothes from Teeshoppen. The estimated delivery time was 1–3 business days. It ended up taking over two weeks. After more... See more

What an unbelievable waste of a return service. I prepared a return to bol, received a pin and used it to open a locker and placed my package into said locker. Only to be contacted the next day that t... See more

Budbee is not really a good choice. Not as bad as Fedex Finland, PostNord or the Finnish Posti, but light years behind Matkahuolto and other cheaper and better quality operators.

Received 2 packages in a row that were opened, the goods inside damaged. When I tried to rate and explain my experience in the app, it kept erasing whatever I wrote before I was able to finish the sen... See more

Package was “deliverd” in the designated locker, but when I came to collect it, the locker was empty. Contacted Budbee about the problem and they were going to look into it. It should take 4 business... See more

worst delivery company ive ever used. the app is horrible, you cant find anywhere how to change your email and ive been waiting on my next day delivery for a few days now without being able to access... See more

Why are deliveries always missorted? Fourth time in two deliveries they have cancelled an arranged delivery slot a few hours beforehand. I thought it was bad luck the first time, but now I think I wil... See more

I payed extra for next day delivery, instead my package got lost and then they can’t even prioritize to get it to me in time the next day, even though they were the reason that the package got lost. I... See more

One of the worst delivery experiences I’ve ever had. I ordered chocolates as gifts and chose Budbee as the delivery option. It took almost 8 days, with repeated delivery cancellations using the exc... See more

My package has been lost for more than 2 weeks now. I contacted support 4 times already, they tell me it’s on its way, which is clearly not true. There has been no updates since 27/05, it’s energy dra... See more

Terrible service. I got the notification of estimated delivery time 5 minutes before the delivery time. Then they refused to wait for me when Im home in 3 minutes. They promised to deli... See more

Waiting a week for package to be delivered to a box in a store open 8-22. On the website just an info that they received a package, no updates on progress. Finally Friday a messege package will be d... See more

Literally the worst customer service i've ever exeprienced, the person i dealt with kept just repeating herself like a robot. '' The package isn't scheduled for delivery in the system because it hasn'... See more

Customer Service is a joke. You chat with humans so you think it will be good. But three times I've had problems with delivery and pickup, all three times the girl in CS just made something up in repl... See more