We weren't sure how our presale would go - market conditions were shaky and internal team bandwidth was limited. Lumina stepped in, handled the whole front- facing strategy, and gave us breathing room... See more
Company replied
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See what reviewers are saying
Verified
Good product, as described. Shipping was fast. The only suggestion I have is to clearly highlight at the time of purchase that the shipping costs are paid when package arrives and not at time of purch... See more
Verified
La couleur de l'article 'édredon gingembre ' ne correspond pas à celle de la photo. Elle est beaucoup plus terne
Verified
Everything went very well, the new curtains look perfect in the house, I managed to buy them at a very big sale
Company replied
Company details
About Home Maison
Written by the company
HomeMaison.com votre boutique en ligne 100% dédiée au confort de la Maison et de la Famille .
Spécialiste du Rideau et Voilage prêt-à-poser ou sur mesure, vous trouverez aussi du Linge de Maison, tout l'équipement de la Salle de Bain, de la Décoration, du Petit-Mobilier, des Luminaires ou encore du Mobilier de Jardin.
Une expédition soignée, une confection made in France de vos commandes sur-mesure et un Service Clients à votre écoute.
Spécialiste du Rideau et Voilage prêt-à-poser ou sur mesure, vous trouverez aussi du Linge de Maison, tout l'équipement de la Salle de Bain, de la Décoration, du Petit-Mobilier, des Luminaires ou encore du Mobilier de Jardin.
Une expédition soignée, une confection made in France de vos commandes sur-mesure et un Service Clients à votre écoute.
Service Clients Réactif
Written by the company
- Vous avez une question ?
- Nous sommes à votre écoute ♡ Nous vous répondons par email à info@homemaison.com, par téléphone au 04 77 66 06 06, mais aussi par chat direct ou sur nos réseaux sociaux du lundi au vendredi de 9h à 17h.
Livraison Rapide & Retour Facile
Retour gratuit si vous optez pour un avoir !
Chez HomeMaison.com, nous mettons la satisfaction Clients au cœur de nos préoccupations. Un grand choix de modes de paiements 100% sécurisés, différentes prestations de livraison et des retours gratuits si vous choisissez un avoir. Plus globalement, nous écoutons vos remarques et avons à cœur de nous améliorer chaque jour pour vous proposer une expérience agréable et une navigation facile.
Contact info
69006, LYON, France
- 04 77 66 06 06
- info@homemaison.com
- www.homemaison.com
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4.2
Great
12K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Verified
Quality au bon prix
9 December 2025
Reply from Home Maison
Bonjour,
Nous vous remercions chaleureusement pour votre avis et vos encouragements. Votre satisfaction est une véritable motivation pour toute l’équipe et nous espérons avoir le plaisir de vous accompagner à nouveau dans vos projets de décoration.
Belle journée de la part de toute l'équipe HomeMaison.com
Recordaros en mi opinion diaria de no…
Recordaros en mi opinion diaria de no comprar en la web de Maisons du monde porque tienen la web hackeada y te estafan. NO COMPRAR EN NINGÚN MOMENTO.
1 August 2025
Unprompted review
We weren't sure how our presale would…
We weren't sure how our presale would go - market conditions were shaky and internal team bandwidth was limited. Lumina stepped in, handled the whole front- facing strategy, and gave us breathing room to focus on dev and ops. Their funnel approach to pre-sale hype was super calculated: pre-warming the audience, timed announcements, and consistent feedback loops. The results? Oversubscribed sale, active discussions, and a real sense of community around the token. That's not luck - that's Lumina.
24 June 2025
Unprompted review
Reply from Home Maison
Hello,
It seems you've reached the wrong person. We are an online boutique dedicated to home comfort, specialising in textiles :)
Have a nice day,
Lucile
No answer on requests via email!
No answer on requests via email!
Still received no product, no answer from customer service!
Not recommendable.... :-((
4 June 2025
Unprompted review
Reply from Home Maison
Hello,
We are truly sorry for this situation. After checking, we were unfortunately unable to find any recent requests from you in our system. To assist you as quickly as possible, we are reaching out to you by email this morning.
Please rest assured that we remain fully available to support you until your order is successfully delivered.
Have a wonderful day from the entire HomeMaison.com team.
I would give no stars if I could
I would give no stars if I could. Ordered 4 pool lounger cushions. 2 had broken straps within a few weeks. I am not hopeful they will even last the summer. DONT WASTE YOUR MONEY ON PRODUCTS FROM THIS SHOP.
The company has offered a 15 euro "gift" saying the 14 day cooling off period has passed. So it means nothing if the items break within a few weeks??
Rubbish!
15 May 2025
Unprompted review
Reply from Home Maison
Hello,
We are truly sorry to hear about your disappointment and the inconvenience caused by the damaged straps on your chair cushions.
This product is actually one of our best-sellers, and we regularly receive positive feedback from customers regarding its comfort and durability. However, we understand that each use may vary, and unfortunately, we cannot guarantee how each individual will use or store the items.
Although the legal return period is 14 days, we offered a goodwill gesture of €15 to express our regret and show our willingness to find a solution, even beyond the standard policy.
We remain at your disposal if you'd like to discuss further options.
Wishing you a pleasant day,
Have a good day
Verified
Everything went very well
Everything went very well, the new curtains look perfect in the house, I managed to buy them at a very big sale
25 April 2025
Reply from Home Maison
Bonjour,
Nous vous remercions chaleureusement pour votre avis et vos encouragements. Votre satisfaction est une véritable motivation pour toute l’équipe et nous espérons avoir le plaisir de vous accompagner à nouveau dans vos projets de décoration.
Belle journée de la part de toute l'équipe HomeMaison.com
Verified
Reply from Home Maison
Bonjour,
Nous vous remercions chaleureusement pour votre avis et vos encouragements :)
Belle journée de la part de toute l'équipe HomeMaison.com
Verified
COMMANDE REUSSIE SATISFACTION
25 March 2024
Reply from Home Maison
Bonjour,
Nous vous remercions chaleureusement pour votre avis et vos encouragements :)
Belle journée de la part de toute l'équipe HomeMaison.com
Verified
First purchase from Home Maison
Good service, delivery and quality of goods as expected.
23 January 2024
Verified
Verified
Verified
Article conforme à la description et…
Article conforme à la description et aux photos. Livraison rapide.
10 January 2024
Very good product and fast delivery
Very good product and fast delivery! All the recommendation!
9 November 2023
Unprompted review
Verified
Le produit
Le produit, mis en relief par les photos du catalogue, nous a beaucoup déçu, on ne l'emploiera pas.
20 October 2023
Reply from Home Maison
Bonjour,
Nous sommes navré d'apprendre que l'article ne répond pas à votre attente. Il s'agit pourtant d'un article très apprécié généralement.
Pouvez vous me dire ce qui vous a déplu avec ce produit ?
Dans l'attente, je vous souhaite une belle journée
Verified
Verified
Verified
Parfait 👌🏼article super
20 June 2023
Verified
Impeccable !
10 May 2023
Verified
Conforme à la description produit
26 February 2023
Verified
La couleur de l'article 'édredon…
La couleur de l'article 'édredon gingembre ' ne correspond pas à celle de la photo. Elle est beaucoup plus terne
21 February 2023
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