Jugglebox Food Prep Containers Reviews 93

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

This template control lunch box was useless, after only an hour I went eat my hot food and it was cold to room temp so not safe to eat, beats the purpose dosent it

Rated 2 out of 5 stars

Happy with the prompt delivery. Container bottoms are good but unfortunately the lids don't seal properly so they leak, can't get all the clips to stay clipped to the container so not good for transpo... See more

Company replied

Rated 2 out of 5 stars

Delivery was misleading. It states next day dispatch however wasnt dispatched till 5-7 days later told it was sent via aussie post then a couple days later recieved notification from fastway. They... See more

Rated 4 out of 5 stars

PROS: Useful to simplify the process of meal prep and making lunchboxes. Nice not having to search for matching lids anymore and having a variety of shapes to work with for different scenarios... See more

Company replied

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Company details

  1. Grocery Store

Written by the company

Select from a range of highest quality durable meal prep food storage containers at our online store. Our JuggleBox meal prep containers are eco-friendly, microwavable, spill resistant and dishwasher safe. With fast flat rate shipping from Sydney and Melbourne to Oz nationwide now is the time...


Contact info

2.5

Poor

TrustScore 2.5 out of 5

93 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Haven't received order and can't get…

Haven't received order and can't get hold of anyone from the company

18 May 2024
Jugglebox Food Prep Containers logo

Reply from Jugglebox Food Prep Containers

Hi Dan,
First, I regret the accident that Auspost has lost your order, which was just confirmed by them today. What to clarify is that we did respond your enquiry email and took immediate action to check with Auspost at the first time. We also sent several emails to advise the updates at our end in the following days. Unfortunately, it seems that non has reached you. I am sad for it. Anyway, we've made a full refund as you wish. Again we regret what happened and appriciate your patience.
Regards,
Joe@Jugglebox

Rated 5 out of 5 stars

Good experience

Ordered a 20 pack, a few of the lids where damaged in delivery but was refunded for damaged pack fast, good customer service. The issue was dealt with quick and I'm happy with the product that where fine. Highly recommend.

23 February 2024
Unprompted review
Rated 1 out of 5 stars

Didn’t work

Unfortunately this container didn’t keep the food hot - we had hoped this would make hot lunches at school an option. Disappointing.

11 February 2024
Rated 4 out of 5 stars

Very good lunch boxes

Very good lunch boxes. I wish you made one bigger underneath to actually fit a sandwich

11 January 2024
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Reply from Jugglebox Food Prep Containers

Hi Linda, thank you so much for your kind words about our lunch boxes! Sure, we are introducing more boxes of various capacities. Welcome to visit us later!

Rated 5 out of 5 stars

Love shopping online it was easy

Love shopping online it was easy
My son loves his lunch box thank you

6 January 2024
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Reply from Jugglebox Food Prep Containers

Hi Letizia, we are so happy that our product meets your son's satisfaction! It truly fuels our passion for creating meal prep solutions. Thanks for leaving such a great review!

Rated 1 out of 5 stars

Took 4 weeks for items to arrive

Took 4 weeks for items to arrive, even after contacting and following up about the delay in what is a simple transaction. I’ve heard all the cliche of excuses and this is no different… only way to improve it is to use a different courier company not the worse one in the industry

30 November 2023
Jugglebox Food Prep Containers logo

Reply from Jugglebox Food Prep Containers

Hi Joseph,

I hear you loud and clear. Four weeks is way too long for a simple transaction, and having to follow up constantly makes the whole experience even more frustrating. I won't sugarcoat it - your feedback about the delay and the courier performance is spot-on.

You're absolutely right, clichés just don't cut it in this situation. That's why I'm happy to tell you that changing the courier is exactly what we've been discussing internally. We're just as fed up with their unreliable service as you are, and we're committed to finding a partner who aligns with our values of speed and consistency.

We understand regaining your trust takes time and action, not just words. With a new courier on board and a renewed focus on efficiency, we're confident we can deliver a much smoother experience in the future.

Thank you so much for your patience and understanding. Your honesty about this experience is invaluable to us as we work towards improvement. Please don't hesitate to reach out if you have any further questions or concerns. We're here to listen and learn.

Wish you happy holiday!

Joe

Rated 5 out of 5 stars

Fantastic meal prep containers

Fantastic meal prep containers, great size lids stay on overall great product

16 October 2023
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Reply from Jugglebox Food Prep Containers

Thank you very much for your review, Darren. Hope you enjoy using our containers.

Rated 4 out of 5 stars

I bought the single serve and the 2…

I bought the single serve and the 2 compartments.
I cook in bulk and freeze.
The 2 compartment will be good for a curry and rice etc.
The single tray is big enough for a single person as myself, to put a serve of chicken with 2 or 3 vegetables.
So I am happy with my purchase.

31 May 2023
Rated 5 out of 5 stars

Great containers been using them for 3…

Great containers been using them for 3 weeks easy to use

14 January 2023
Jugglebox Food Prep Containers logo

Reply from Jugglebox Food Prep Containers

Hi Mathew,

Thank you for your feedback. We are vert pleased that you like our containers. Hope you enjoy meal prepping!

Have a nice weekend.

Jugglebox

Rated 5 out of 5 stars

Fantastic product and service

I am very impressed with the product (food prep containers) and the service was fantastic. Fast shipping and a free gift. Will definitely keep them in mind for any future needs

7 July 2022
Rated 4 out of 5 stars

PROS & CONS

PROS:
Useful to simplify the process of meal prep and making lunchboxes. Nice not having to search for matching lids anymore and having a variety of shapes to work with for different scenarios.

CONS:
A bit fragile tending to crack and break after repeated usage.
Some of the containers do not stack well i.e. the lids don't stack into the base which reduces the usable cupboard space.

OVERALL:
I like them and would recommend. hopefully future iterations will be more durable.

3 May 2022
Jugglebox Food Prep Containers logo

Reply from Jugglebox Food Prep Containers

Hi Norbert,

Thanks a lot for your feedback. We'll certainly keep the comments in mind when introducing new products.

Enjoy the meal prepping!

Best wishes,
Joe@jugglebox

Rated 1 out of 5 stars
Jugglebox Food Prep Containers logo

Reply from Jugglebox Food Prep Containers

Hi Felicity,

Sad to learn it. But we did dispatch the order on Jan. 21. It is noticed that the parcel is in transit but was delayed due to the border rest. to WA, which is out of control. Anyway, I will keep tracing it and let you know. Thanks for the patience.

Regards,
Joe@Jugglebox

Rated 5 out of 5 stars

Im in love with these containers!

Im in love with these containers!! Super fast delivery and definitely worth their money

24 November 2021
Jugglebox Food Prep Containers logo

Reply from Jugglebox Food Prep Containers

Hi Jaime,

So glad to learn it. Hope you enjoy using our containers.
Thank you very much.

Joe@Jugglebox

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