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Company details

  1. Men's Clothing Store

Information provided by various external sources

Køb herretøj hos Marcus - med marcus.dk kan du nemt finde den Marcus butik der er nærmest dig. Bliv Clubmarcus medlem og få store fordele samt besparelser.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

856 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Care for customer also in the small details. Good quality. Good offers. Elegant cut.

The quality is very reasonable. The cut is elegant and there is a carefully attention to the customer when something is not ok (for example to deliver at my place is giving pick up locations very fairways of my home and when I adressed that situation in my last orders Marcus take good care of the situation assuring that I received the goods at home). I am very satisfied.

5 February 2024
Unprompted review
Rated 1 out of 5 stars

bad after sales and customer service

i brought to trousers it didnt fit i want to change and when i saw return was not free ask a friend in horbo can he help. He went with it and they dint have the size i wanted instead of taking it back to return (online webshop) they ask to write email n gave him E mail. and now i have to pay for return. i did that yesterday and wrote mail they didn't answer after i pointed about bad customer service at hobo outlet. just waste of money¨and time. concept of online buying is at its worst.

11 October 2022
Unprompted review
Rated 1 out of 5 stars

They get 1 star for quick delivery

They get 1 star for quick delivery. I have used size L underwear for 30 years and ordered from The Netherland and Spain many times.No problem. The ordered underwear from Markus was way too small and the front was too high and the back too low.

11 July 2022
Unprompted review
Marcus logo

Reply from Marcus

Hello Lars,

Thank you for writing this review.
I'm sorry to hear that the underwear didnt fit you. We have sold over +300.000 underwera units in the last 10 years and only very few complains about the size. I would love to get in contact with you, so we can find a solution to your problem.
Can you please write an e-mail to [email protected] - then i'll see what i can do :-)

Best regards, David - Marcus

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