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Allscreens Nationwide Ltd Reviews 2,959

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the politeness, friendliness, and knowledge of the staff. Consumers appreciate the easy booking process and the speed with which appointments are scheduled, often faster than initially promised. The prompt response time and clear communication throughout the service are also frequently mentioned. People found the technicians to be professional, efficient, and thorough, often going above and beyond to identify and address any issues. Reviewers are particularly pleased with the customer service, describing it as helpful and straightforward. The overall sentiment reflects a high level of satisfaction with the company's commitment to providing a seamless and positive experience.

Based on these reviews

Rated 5 out of 5 stars

I'm giving it 5 stars despite one little issue, the techs turned up on time, replaced the windscreen in double quick time, even fitted new wiper blades (that's where the little issue was, they fitted... See more

Company replied

Rated 5 out of 5 stars

Easy one call booking process, appointment came through faster than promised. And, when I had to change- phoned the depot and the friendly lady ( apologies can't recall her name ) was very helpful in... See more

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Rated 5 out of 5 stars

Excellent service from Lewis today. Very polite and friendly, arrived when he said he would. Calling in the morning to confirm a 2 hour time slot for the afternoon, then also called when setting off f... See more

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Rated 5 out of 5 stars

The service we received from Blake at the Exeter Branch was superb from start to finish. It was such a relief to get expert help from people who clearly knew what they were doing and from the outset,... See more

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Rated 5 out of 5 stars

Great experience, reassured time of incident and glass was ordered. The fitter let me know he was on the way with a time slot. Very nice lad and did an amazing job! Excellent company! Would definitely... See more

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Rated 5 out of 5 stars

A bit of a up and down with them where i went to their place to replace the windscreen because it was raining, got there and they had the wrong one, came back home and then one of the guys came and an... See more

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Rated 5 out of 5 stars

Window screen fitter was tops,he informed us about the dab ariel might not work,but fair play he removed it and managed to fit it properly. Anything else we had to ask was no bother to him.cannot faul... See more

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Rated 5 out of 5 stars

Super simple process via my insurers (NFU). Windscreen was replaced in just 24 hours. Impressive service, thank you. The lady who processed my initial call was extremely polite and helpful, also th... See more

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Rated 5 out of 5 stars

A first class service from the initial phone call, through advising when the glass had been delivered and making g the appointment. The technician called 45 mins before arriving and turned up on time.... See more

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Rated 5 out of 5 stars

Fantastic service - lovely chap from the Exeter Marsh Barton Branch came out and resolved the issue with my Transporter windscreen very quickly. He was very professional and the whole thing was very e... See more

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Rated 5 out of 5 stars

Booked van for new windscreen via Admiral, then hilton windscreens called me to arrange fitting my windscreen and I must say the customer service was great as in couldn't be anymore helpful, Then... See more

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Rated 5 out of 5 stars

Excellent service from point of booking through to completion of work. Works undertaken within 24hrs of booking. On arrival at the repair center. The staff were very responsive, professional and court... See more

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Rated 5 out of 5 stars

Very smooth transaction from start to finish. Booking was easy, staff were very polite, helpful & knowledgeable. The job was completed in a reasonable time to a very high standard. My only complaint i... See more

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Rated 5 out of 5 stars

Quick efficient service. We were directed from Admiral to contact this company to replace our Mercedes Sprinters windscreen. The initial phone enquiry was dealt with brilliantly and the booking was... See more

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Rated 5 out of 5 stars

Arranged through my insurance. Straight forward booking online and confirmed appointment with call. Guys turned up from Mansfield on time, very professional job and completed quickly.

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Rated 1 out of 5 stars

Rubbish service and quality result!!! The windscreen was replaced before New Year's. During installation, they cause more damage than benefits. All the windscreen frames were chipped and scratched. T... See more

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Rated 5 out of 5 stars

We dealt specifically with Liam, who arranged everything, kept us updated and made the whole process straightforward. Quick, easy and really efficient from start to finish. I’d highly recommend All... See more

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Rated 5 out of 5 stars

This company was recommended by our insurance company. They rang within an hour of my call to insurance and arranged a cove isn’t time to come. They were on time, polite, efficient, tidy. Could not fa... See more

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Rated 5 out of 5 stars

I first popped into the Basingstoke branch having read great reviews online and being fairly local. Good advice given and then booked a replacement via head office and today attended my appointment an... See more

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Rated 5 out of 5 stars

Kirkby in Ashfield branch ! Absolute amazing service from start to finish , manager was spot on and true to his word, fitter definitely knew his stuff and installed the new screen effortless 1... See more

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Rated 1 out of 5 stars

Terrible, still waiting for over a week for someone to confirm a booking date to replace my windscreen. Had to chase every day and call myself. Excess paid, no-one calls back. No progress. Insured w... See more

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Rated 4 out of 5 stars

Quick service though was for non VW screen. Technician called ahead and was pleasant to deal with etc, did the job in good time. Only downside is the screen is further forward (which I think is probab... See more

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Rated 3 out of 5 stars

The glass fitter you sent was useless and brought a faulty screen insisting we had to have the scratched glass screen. We reported it and rearranged for a new fitting. The fitter was supposed to come... See more

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Rated 4 out of 5 stars

Initial contact with Nationwide Windscreen was very slow and the person we spoke to did not seem very confident. Following first contact and not hearing anything back after 5 days, we had to call ag... See more

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Rated 4 out of 5 stars

Did not take long to repair the crack. Friendly helpful staff. There was communication issue they came with a full windscreen to replace when only a repair to small crack was required.

Rated 2 out of 5 stars

Failed to find my details although that could be insurance company fault. Both blame each other….. 4 calls and 5 days to sort that issue out…… then I received a call to book the replacement to... See more

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Rated 5 out of 5 stars

I had a stone chip on my pickup repaired by All Screen Nationwide, and I couldn’t be happier with the service! The repair was completed quickly and to a very high standard. The technician was polite,... See more

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Rated 5 out of 5 stars

I initially phoned NWS on a Saturday before a Bank Holiday. On the following Tuesday NWS arranged an appointment for the Thursday. Their contractors turned up early on Thursday and apologised that the... See more

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Rated 5 out of 5 stars

Amazing service from start to finish. I feel terrible as my car was such a mess and it’s been returned in a better state than I left it and smelling fresh. The staff at the showroom are so polite and... See more

Company replied

Rated 5 out of 5 stars

After my experience with Auto Glass, who my insurance company engaged and were indifferent, unhelpful and frankly didn't want to know, it was a breath of fresh air when All Screens Nationwide were... See more

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Rated 5 out of 5 stars

Promt service, fitter was polite and helpfull , worked quickly and efficiently. High standard of service. Call centre was helpfull . Local office was very polite and very informative. It was good to t... See more

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Rated 5 out of 5 stars

From the initial contact to the completion of the windscreen crack the service was explemary. The contact nemed a day and approximate time and said that the technician would would phone and give m... See more

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Rated 5 out of 5 stars

Picture the scene. I'm just popping to the supermarket to pick up sunscreen for our next day departure for France, when a mad person in an EV tank decides to T-bone my car. No fault so insurance deliv... See more

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Rated 2 out of 5 stars

Had the vehicle chip repaired and then the window screen cracked even more so had to then arranged a new replacement window screen and charged on both occasions. When the fitter came out to rep... See more

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Rated 5 out of 5 stars

I was offered an appointment within an hour of enquiring. The screen replacement was completed well within the stated time. I elected to wait for my repair, on doing so a member of staff showed me to... See more

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Rated 5 out of 5 stars

I had my car windscreen replaced recently and was thoroughly impressed with the service. Mark and his team, who carried out the replacement, were professional, efficient, and genuinely friendly. Mark... See more

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Rated 4 out of 5 stars

Once the insurance company had put me through to Allscreens it was a painless process. A quick call back, next day appointment, fitter let me know exactly when he would be with me early in the morning... See more

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Rated 5 out of 5 stars

Great company comms from the start was very good. The lads who completed the repair David and ryan were excellent a real credit to your company. They were so friendly, respectful and hard working, the... See more

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Rated 5 out of 5 stars

What a fantastic company ,and a door glass in a day while other company's are quoting 2 to 3 weeks,,cant fault them at all went in fri for a quote and the grt chap at reception who went over and beyon... See more

Company replied

Rated 5 out of 5 stars

Handled our call in a friendly and efficient way after a cracked windscreen on the M6 heading to visit family near Edinburgh. On day of replacement kept us up to date and carried out job well to get u... See more

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Rated 5 out of 5 stars

Service throughout was simple, easy & professional from start to finish! Lads carrying out replacement screen were pleasant & efficient. Call handlers were great to talk to and made the whole proce... See more

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Rated 5 out of 5 stars

Wow, Just amazing!!!. After discovering a large crack across the front window this morning I contacted them to book in a replacement windscreen. Not only was the form easy to compete, I received a cal... See more

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Rated 5 out of 5 stars

Absolutely lovely team, I arrived with my windscreen in a total mess. The team were so efficient on replacing, explained everything, went above and beyond and were genuinely such nice people. So grate... See more

Company replied

Rated 5 out of 5 stars

Impeccable service from the fitter, the second time he's replaced my windscreen on a Saturday morning. Friendly polite and efficient. I'm sure there'll be a next time, maybe then he'll accept a cup... See more

Company replied


Company details

  1. Auto Glass Shop
  2. Auto Repair Shop
  3. Car Repair and Maintenance

Written by the company

Allscreens Nationwide Limited, established in 1993, is a leading vehicle repair and maintenance company based in Leicester, England. Specialising in windscreen repair and replacement services, the company has experienced significant growth, becoming one of the fastest-growing providers in the UK. Allscreens Nationwide employs a team of highly trained automotive glazing technicians dedicated to delivering excellent service to customers across the country.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good service

Had a large crack on my windshield, called got a day and time , boys were busy so had to wait
On arrival they worked hard and got job done fast on the road 30 mins later

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I would like to thank the staff from Allscreans Exeter.

I would like to thank the staff from Allscreens Exeter for an excellent experience , no fuss, no problems from the first phone call to the last an absolute pleasure.
The fitter was very polite and kept me in the loop from word go and he done a wonderful job clean and kindy.
Keep up the good work .

11 February 2026
Unprompted review
Rated 4 out of 5 stars

Turned up on time

Did not take long to repair the crack. Friendly helpful staff.
There was communication issue they came with a full windscreen to replace when only a repair to small crack was required.

19 January 2026
Rated 5 out of 5 stars

Great service

Booked in within a few days of initial phone call. Dropped car in 9am, windscreen replaced by 12pm. Great Service

26 January 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hello,
Thank you for taking the time to share your recent experience with us, we are pleased
you found our services to a high standard.
Kind Regards,
Allscreens Nationwide

Rated 5 out of 5 stars

Easy to organise

Easy to organise. Made apt turned up on time did a great job

10 February 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hello,
Thank you for taking the time to share your recent experience with us, we are pleased
you found our services to a high standard.
Kind Regards,
Allscreens Nationwide

Rated 5 out of 5 stars

Excellent service.

1 February 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hello,
Thank you for taking the time to share your recent experience with us, we are pleased
you found our services to a high standard.
Kind Regards,
Allscreens Nationwide

Rated 5 out of 5 stars

Services provided tailored around my…

Services provided tailored around my requirements ,
excellent.

10 January 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hello,
Thank you for taking the time to share your recent experience with us, we are pleased
you found our services to a high standard.
Kind Regards,
Allscreens Nationwide

Rated 5 out of 5 stars

Professional job completed quickly

Arranged through my insurance. Straight forward booking online and confirmed appointment with call. Guys turned up from Mansfield on time, very professional job and completed quickly.

9 February 2026
Unprompted review
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hi, Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard. Kind Regards, Allscreens Nationwide

Rated 5 out of 5 stars

Great service

Every time I call for a screen to be replaced it's always not a problem and accommodate our operational need, as our Fleet of Ambulances are in constant demand and use, I called recently to the Nuneaton branch (07/02/26) a Saturday morning there was no answer but Laura called me back and got someone to come out on that morning to replace a windscreen ,Vehicle back on the road the same day, excellent response, the Nuneaton branch (Tim)always helpful as his Technicians who attend to replace the screens.

7 February 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hi, Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard. Kind Regards, Allscreens Nationwide

Rated 5 out of 5 stars

fast and efficient service only charged…

fast and efficient service only charged for the necessary,

29 January 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hi, Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard. Kind Regards, Allscreens Nationwide

Rated 5 out of 5 stars

Great fast service

Great fast service. No problems on the day.

23 January 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hi, Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard. Kind Regards, Allscreens Nationwide

Rated 5 out of 5 stars

Easy

Easy to book and completed within given timeframe

16 January 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hi, Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard. Kind Regards, Allscreens Nationwide

Rated 5 out of 5 stars

On time

On time, good job, great service

15 January 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hi, Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard. Kind Regards, Allscreens Nationwide

Rated 5 out of 5 stars

They came on the day appointed at the…

They came on the day appointed at the time appointed -despite the weather they did a very good and tidy job using the garage to try and have the surfacs dry.

21 January 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hi, Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard. Kind Regards, Allscreens Nationwide

Rated 5 out of 5 stars

Fast quick stress free service thank you

Fast quick stress free service thank you

1 January 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hi, Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard. Kind Regards, Allscreens Nationwide

Rated 5 out of 5 stars

Fabulous job and very punctual

Fabulous job and very punctual.

30 January 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hi, Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard. Kind Regards, Allscreens Nationwide

Rated 5 out of 5 stars

Very speedy and efficient.

Very speedy and efficient.

12 January 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hi, Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard. Kind Regards, Allscreens Nationwide

Rated 5 out of 5 stars

From The time I rang up regarding the…

From The time I rang up regarding the broken windshield to the time it was replaced the company where in contact with me regarding the time and place to have it replaced the engineer was polite and did a fantastic job

21 January 2026
Allscreens Nationwide Ltd logo

Reply from Allscreens Nationwide Ltd

Hi, Thank you for taking the time to share your recent experience with us, we are pleased you found our services to a high standard. Kind Regards, Allscreens Nationwide

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