thansen.no Reviews 5,545

Great store with lots of useful stuff. Just purchased new roof rack. One issue - mounting set was incomplete (box was opened at purchase and I was ensured this is complete). So it cost an extra trip t... See more

Easy procedure when buying online. Very helpfull staff when collecting the product (a cooling box for the car) at the shop. The dimensions of the product as specified online turned out to be 5 cm larg... See more

Timing is cursual when shopping at thansen, they have pretty desent campaigns from time to time, and there you can do a bargin. Their own brands, like raze has a quality you would predict getting... See more

Had a bad day. Battery on my car vas gone. Put the licence plate number into thansen web page. Got the correct battery. Picked it up in Egersund. Great experience. Same experience as when I ordered th... See more

Nice company, easy to book by online everything what you need. Need time to come your delivery, but if you arevprepare for waiting time you will happen to have your items. They have got nice bonus:... See more

I punctured my tire at 2:30 PM yesterday, Saturday. I didn't expect to get it fixed before Monday, without it costing a fortune, but then I found out that Thansen AS was open until 6:00 PM. I booked a... See more

I have used T Hansen for a few years now. They have a wide range of parts, obviously not all. Usually available in a couple of days when using click and collect. Besides the customer care, their syste... See more

When I order a pair of welding gloves I do not expect to be delivered ONE glove. Staff were helpful. The gloves are not ambidextrous (can only be used on left OR right hand will not fit either) not p... See more

Very happy with the staff in Fredrikstad, helpful and service minded. A small criticism must be made of the administration of having a single card for several employees who buy goods almost daily. We... See more

Ordered roof box online, with a pickup at store. Quickly received confirmation that product was ready. Received help quickly at store, and even got help installing the roof box. Also received good i... See more

Brake pads, oil filters and other consumables fit many more vehicles than you suggest. More extensive suggestions of which part fits which vehicle would mean more revenue as less work crossreferencing... See more

Neither original part or substitution from other supplers were available. THansen found the part I needed in Denmark, and I got it within a few days! That gives my 23 years old car extended life, and... See more

I bought a car battery that was compatible with my registration number and my model, A battery with good quality with a nice price! Compatible car batteries can differ in the practice of installm... See more

Order status says the order is delivered to shop (Lade). They refuse and says that is not right. Call to 31000000 confirms order - it is in stock in the local shop. However, it was not in the shop sto... See more

I ordered two windshield covers online, they were advertised as durable/thick (kraftig)! When I arrived home and unpacked them, I discovered that they were thin, flimsy and didn’t cover the window p... See more

The person who attended me was very pleasant, as well as professional. She was smiling and her facial expression was very nice to see. I felt well taken care of. After the collection I went and bought... See more

Ordered items online for click & collect in my local store. Initial estimate was 3 days, which was good, but items arrived in just two, which was a bonus. Friendly clerk, good looking store, gexcellen... See more

I did a order for delivery in Oslo was sendt to Elverum something that should not happe as I have a house 30 km from Elverum I agreed to pick it up there to save time, a man that I think had a bad day... See more

Bought 4 new tires, mounting and balancing.Employer refused to take off wheels. said it was too hard to get off. We was denied til loosen the wheelnuts ourselves. they was loosend with one hand. H... See more

It is sad to see products that have been produced as cheaply as possible with the aim (and only requirement) to look like a genuinely usable article being sold online. Sad to know that there has been... See more

I came to pick up order booked online. Took 30 minutes to deal with one customer that was in front of me. After that i asked them to sell me item that was for regular customer 100 nok cheaper th... See more

Make an order by internet order no.112725099 customer no 550404537…. Arrive in Y shop in Kleppe for collecting. No item available… sold out. and all shop’s in area sold out… Very disappointed and my g... See more

Ordering parts i easy, but the follow service thru text message is not reliable. At order confirmation the estimated delivery time is not to be thrusted. I my chase it got changed 3 times further out... See more

Bought a petrol can via the webshop, went to collect and they could not locate the filler tube in house. My order was transferred to the next shop in town wasting my time. However two stars given as I... See more

i ordered rear brake calipers for my a8, they took almost a month to arrive. at first it said about a week, but every time I checked my order status it had gotten pushed back further, usually 3 or 4 d... See more

It took 3 weeks for the tires to arrive at the dealer. Recived several sms messages with new appointments without the tires present at dealer . Made 3 trips to dealer before we finally got the tires.... See more

Despite receiving an email that my order was ready for pick-up, when I arrived it wasn't mounted or even ready. Had to wait for them to find the item, ask to get the money back from the mounting (as i... See more

I received a notification for picking up my 3 items on 28.03 at the Forus Stavanger location but only 2 of the 3 were available for pickup. The notification did not advise me that 2 of the 3 were av... See more

No information about late delivery. No excuse. One month late. The people in the shop can nothing about cars or technical things. Shit company :(((((

To complete the change of the water pump on actual car, an o-ring is needed. Not included in new water pump set. Other than that, good quality parts and relatively rapid shipment to my nearest thansen... See more

Whent to pick up parts i ordered, it wasn't packed, 20min waiting and couldn't find all parts i have ordered. Waste of my travel to pick up, and didn't even got sorry,discount or refund, and didn't go... See more

No contact on the phone. Waited for + 20 min and message, just music. Ended up ordering something I hoped was the right thing, ( battery in my case ) ,selected click & collect ( hoping for some... See more

Customer service were honest and very helpful, they explained the "in stock" was not in an actual shop but in another country! However the one shop that had "in stock" did actually have the item in th... See more

I ordered a roof rack for my car on March 28th so that I would receive it well before Easter, as I needed to use it then. The expected delivery time was stated as 1–3 business days. The delivery time... See more

Fantastic quick delivery from order a part online that is not in stock until you can pick up. Good online web, good parts and good service if ordered wrong parts. Overall very satisficed with Thanse... See more

Great products and prices, but the estimated date of delivery was not as planned. Ordered 12th of May and when ordering delivery date was set to 15th of May. After planned delivery date, the date chan... See more

Delivery and order process went fine. As expected. Product quality was very poor. Bought Yamaha decals because of long delivery times with other vendors. These were really bad. Falling apart when... See more

If it’s not physically in the store; I will NOT buy it!!!!! Ordering online from Thansen has been a nightmare; this was the second time they screwed up my order. Not only the delivery dates changed d... See more

The product I had ordered and payed for online was sold to another custommer. I had to wait for new supply that did not arrive as primuser. Luckily your custommer support redirected my order to anothe... See more

Good products but the staff can certainly improve on the customer service. No greetings when entering or leaving the store. Didn't receive all ordered products, had to ask extra.

Very friendly, helpful and competent personnel. The tool I got through click&buy didn't come with a manual, and the label on the box was missing too. Click&buy stuff is packed in a sealed, opaq... See more

When I ordered the parts on a Sunday, scheduled delivery was the coming Tuesday (2 days after order). For every day that passed, the planned delivery was moved with one day. It took 11 days from I o... See more

The click&collect solution with the robot delivery station is fast and easy. I prefer using this, in stead for standing in a line at the cash register in the shop, having to deal with unskilled worker... See more

Ordering online works perfect only if the part is in stock at your shop. Otherwise it will be delivered only nxt week. That's sad. Some time before delivery was next day.

Hi, I have placed an ordered for sleeping bag on Friday through your website and I went to the Hillevag Thansen shop I got towel. I don’t understand where was the gap. Is it me or your team, who did t... See more