the kilt store Reviews 2,086

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

My partner was effected by the recent Matches Fashion administration and when trying to return an item to Le Kilt direct (she'd purchased two from Matches and one direct), no response via email or pho... See more

Rated 5 out of 5 stars

Bought a brass/saddlery leather belt for my kilt. Item is fantastic. Very well made and fit for purpose. Delivery was super quick and correspondence with Store regarding questions was easy, polite... See more

Rated 5 out of 5 stars

Thankyou so much for my dress sgian dubh. My Brother found me the large dirk version in a store here in Australia and I badly wanted it’s little brother to hang in a display case on my wall with my... See more

Company replied

Rated 5 out of 5 stars

I wanted a throw and cushions to compliment my new light coffee coloured bedding and bring texture to the overall look. The selection at The Kilt Store were very competitively priced and it was hard... See more

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Company details

  1. Men's Clothing Store
  2. Fashion Accessories Store
  3. Shoe Store

Information provided by various external sources

The kilt Store are a family firm, established 1991, trading for over 28 years, buying the best of Scotland's highland wear & maintaining top quality. If your looking to Scotland for Scottish made kilts - kilt jacket's - kilt hire - sporrans - highland wear - highland kilt outfits to buy or hire in the high street or online - come to the experts, where we are proud to supply tradition with a Scottish badge


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Refusal to respond to request for a return

My partner was effected by the recent Matches Fashion administration and when trying to return an item to Le Kilt direct (she'd purchased two from Matches and one direct), no response via email or phone although numerous attempts were made. Terrible customer service and indeed I'm unsure how it's even legal to simply ignore the request for a return. A shame as the intention was to support a local brand however the lack of respect for their customers... Well frankly I couldn't believe the cheek

15 March 2024
Unprompted review
Rated 4 out of 5 stars

Kilt

Kilt took a lot longer to arrive than I expected. Tartan was not of very good quality, but for a cheap fun kilt it was OK. I thought it was an ex hire kilt I was to receive but the kilt looked brand new.

13 July 2023
Rated 2 out of 5 stars

The kitchen closed…

This was not the best experience the staff was very good and friendly but they messed up my drink order and then the kitchen closed due to the sinks and they said this happens a lot so only come here if you want drinks

4 August 2023
Unprompted review
the kilt store logo

Reply from the kilt store

Good morning,

I believe this review may of been left under the wrong company. We hire out and sell scottish garments and homeware we do not provided a drink or kitchen service of any kind.

Rated 5 out of 5 stars

Kilt roll

Really pleased with the kilt roll carriers I bought from the kilt store.
Good price and delivery was as communicated.

9 May 2023
Rated 1 out of 5 stars

Ordered 7 items with an expected…

Ordered 7 items with an expected shipping date of one month later. Within two weeks I started receiving email requests to review the items which hadn't shipped yet. A few days after the shipping date my credit card was refunded for the sale and I received an email apologizing for not being able to complete the order because the website had not been updated (apparently for at least a couple of years) and all the items and inventory quantities on the website were completely erroneous! They suggested that I go to the NEW website where everything would be up to date. However, only 1 of the 7 items I ordered was available on the "new" website and I was not given any explanation as to whether the other items would be available again or not. How does a business stay alive when they have NO IDEA what merchandise they have available to sell??? And to top it all, one of the sporrans I had ordered that is no longer available is prominently displayed on the new website! Needless to say, I won't be wasting anymore time on The Kilt Store or 8 Yards or whatever else they may decide to call themselves in the future!

5 February 2023
Rated 5 out of 5 stars

Harris Tweed cap

Conor stayed in great contact with me throughout the process. Beautiful cap, love the colors, and Harris Tweed is 2nd to none in my book.

11 January 2023
Rated 5 out of 5 stars

Authentic Purchase

Excellent, easy ordering and fast delivery service. Ordered wallets for family members abroad as a gift. All authentic and arrived boxed. The company took time in sending a review email which is great as gives time to justify a comment.

20 November 2022

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