My partner was effected by the recent Matches Fashion administration and when trying to return an item to Le Kilt direct (she'd purchased two from Matches and one direct), no response via email or pho... See more
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See what reviewers are saying
Bought a brass/saddlery leather belt for my kilt. Item is fantastic. Very well made and fit for purpose. Delivery was super quick and correspondence with Store regarding questions was easy, polite... See more
Thankyou so much for my dress sgian dubh. My Brother found me the large dirk version in a store here in Australia and I badly wanted it’s little brother to hang in a display case on my wall with my... See more
Company replied
I wanted a throw and cushions to compliment my new light coffee coloured bedding and bring texture to the overall look. The selection at The Kilt Store were very competitively priced and it was hard... See more
Company details
Information provided by various external sources
The kilt Store are a family firm, established 1991, trading for over 28 years, buying the best of Scotland's highland wear & maintaining top quality. If your looking to Scotland for Scottish made kilts - kilt jacket's - kilt hire - sporrans - highland wear - highland kilt outfits to buy or hire in the high street or online - come to the experts, where we are proud to supply tradition with a Scottish badge
Contact info
26 Hardengreen Industrial Estate , EH223NX, Dalkeith, United Kingdom
- 0131 337 3333
- [email protected]
- www.thekiltstore.com
Refusal to respond to request for a return
My partner was effected by the recent Matches Fashion administration and when trying to return an item to Le Kilt direct (she'd purchased two from Matches and one direct), no response via email or phone although numerous attempts were made. Terrible customer service and indeed I'm unsure how it's even legal to simply ignore the request for a return. A shame as the intention was to support a local brand however the lack of respect for their customers... Well frankly I couldn't believe the cheek
Kilt
Kilt took a lot longer to arrive than I expected. Tartan was not of very good quality, but for a cheap fun kilt it was OK. I thought it was an ex hire kilt I was to receive but the kilt looked brand new.
I really like my passport holder
I really like my passport holder. It arrived really fast! 💜💜💜
Excellent communication and shipping services
We were very happy with how quickly the tie arrived to Canada. We were expecting a much longer shipping time. Price was reasonable and exactly as we ordered.
The kitchen closed…
This was not the best experience the staff was very good and friendly but they messed up my drink order and then the kitchen closed due to the sinks and they said this happens a lot so only come here if you want drinks

Reply from the kilt store
Great service and not too expensive
Great service and not too expensive
Not a kilt person but hope the Bride likes it.
Kilt roll
Really pleased with the kilt roll carriers I bought from the kilt store.
Good price and delivery was as communicated.
Very well made Flower of Scotland Tie
Very well made Flower of Scotland Tie, bought for my husband , he loves it , & very fast delivery ,
I highly recommend this company
Fast delivery & great product
Fast delivery & great product. Wouldn’t hesitate to use again.
Ordered 7 items with an expected…
Ordered 7 items with an expected shipping date of one month later. Within two weeks I started receiving email requests to review the items which hadn't shipped yet. A few days after the shipping date my credit card was refunded for the sale and I received an email apologizing for not being able to complete the order because the website had not been updated (apparently for at least a couple of years) and all the items and inventory quantities on the website were completely erroneous! They suggested that I go to the NEW website where everything would be up to date. However, only 1 of the 7 items I ordered was available on the "new" website and I was not given any explanation as to whether the other items would be available again or not. How does a business stay alive when they have NO IDEA what merchandise they have available to sell??? And to top it all, one of the sporrans I had ordered that is no longer available is prominently displayed on the new website! Needless to say, I won't be wasting anymore time on The Kilt Store or 8 Yards or whatever else they may decide to call themselves in the future!
Great quality at good prices and…
Great quality at good prices and exceptional service
Quick delivery.
Very prompt delivery
Harris Tweed cap
Conor stayed in great contact with me throughout the process. Beautiful cap, love the colors, and Harris Tweed is 2nd to none in my book.
Above and beyond customer service
Good quality product
Good quality product, good selection, delivered on time. Couldn't fault it
Authentic Purchase
Excellent, easy ordering and fast delivery service. Ordered wallets for family members abroad as a gift. All authentic and arrived boxed. The company took time in sending a review email which is great as gives time to justify a comment.
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