Tracy Mitchell

Great tracker that is small and light perfect for my elderly cat. It is precise and managed to locate my boy quickly prior to taking him to a vets appointment. Only reason I’ve given it 4 rather than 5 stars is due to it needing to be charged about every 3 days would prefer that than having a

Great quote which was £450 cheaper than what Saga quoted me in my renewal for my Ford Mustang Mache. I’ve take out the Platinum insurance with £0 voluntary excess / £300 compulsory. Process was straightforward and will consider them when renewing my other insurance policies

Quick delivery and nice item although have given 4 stars as is expensive for a note pad

We've been using Jet2 since they were established and experience has generally been good, on this occasion our experience was poor and questioning whether we will use Jet2 in the future and look to cancel our two current bookings. Our recent experience wasn't great for a number of reasons:
1. We purchased a FastPass as advertised by Jet2 and after checking in our luggage was advised where to go (upto the nearest escalator), after queuing for 30 mins with no Jet2 rep present and not possible to go back down the stairs as they were barriered off - we found out that the FastPast could not be used via the route we'd been sent. This should be made clear when checking in our bags.
2. Jet2 appear to now operate out of Terminal 2 only from Birmingham airport. Which was chaotic with no space to queue to get on the flight, or to sit. People queuing where they thought they should which blocked access to Terminal 1, walkways and coffee shops. Being restricted on mobility this made things difficult.
3. 3-4 weeks before our return flight our seats got moved further back - we had specifically booked a seat near to the front due to mobility and was disappointed to find these had changed and this appeared to be due to a large family group sitting together. So not happy after booking well in advance and paying for the privilege that our seats had been changed.
4. On the return flight we were held on the plane for 20-30 minutes as there were no buses available which wasn't notified to passengers until there had been some wait - which was not helpful as was a very hot day.
5. Once on the buses following our return flight, got to the terminal, as the Jet2 representative was there the doors couldn't be opened from the inside leaving passengers stranded for a further 20 mins with no aircon in close to 30 degrees whilst we waited for the rep to arrive.

One or two issues may have been acceptable but there were too many things on this occassion, have put us off using Jet2 in the future and will look to use another airline, which is a shame as our experience of Jet2 staff has always been positive.

Turned up as advised and quality of repair was excellent

Delivered on time

I placed an order in early March and it finally arrived on the 19 May. There was nothing indicating that it would take months for the item to be delivered, or even to tell it was being posted from overseas.
I contacted Joom around 6 weeks after not receiving the item and was advised I'd have to wait 76 days before they could consider a refund could be considered. Had I have known this I would have ordered the item from a different supplier.

Great product and delivery - was a little worried in ordering as purchased a glass bauble but arrived well packaged and item was exactly as pictured

Great products and service my go to place for my cats special diets

Sent out samples really quickly which look great and helped me to decide on the type and colour of carpet I will purchase

Great products

Another great job done by the team - of dismantling, transporting and rebuilding a shed.
Professional, quality and quick service - responsive to enquiries and refreshing to have work completed as promised to a high standard. Would highly recommend.👍😊

Amazing service and went above and beyond the initial request which was to remove garden waste and a dismantled shed. He also cut down some conifer stumps which wasn’t part of the original request.
Would highly recommend 😊

Ordering was great and straightforward - issue was in store where the three Homebase staff ignored me whilst they chatted amongst themselves. What appeared to be a trainee tried to help and other two were dismiss when he asked a question. Customer service needs improving :(

Great products and quick refunds on returns

Great prices, quality and customer service. My go to place is generally M&S but have purchased two items from Matalan almost identical to M&S but were half the price.

Also always straight forward if you need to return anything.

Repairs undertaken well and repairer comms great. The booking system could be better as took several emails to get my original booking date reinstated

Have been with Coverwise for several years and recently went through my medical assessment which was straightforward - policies are great value for money and provide peace of mind

Great product and service - took the work out of panelling my bedroom wall. Made one minor adjustment as my wall was out which was my mistake but otherwise straightforward to fit and makes a massive improvement to the room.

Great item that arrived well packaged and swiftly