Brought for the wife
Brought for the wife, after 2 weeks it started to turn itself off, contacted customer services, was sorted within 24 hrs and a new machine dispatched! Now why can’t all companies be this good, as long as the new one lasts, then great!
Reply from Lanveza
Hi Peter,
Thank you for your feedback. We’re very sorry to hear that the first device developed a fault, but we’re so pleased our team was able to resolve this quickly for you. We always want to make sure any issues are handled as smoothly as possible, and it’s great to know the replacement reached you without delay.
We hope your wife enjoys using the new device and that it provides the results you were both hoping for. Please don’t hesitate to reach out if you ever need further assistance — we’re always happy to help.