JO

John

United States

Reviews

Review of Musical U


Rated 1 out of 5 stars

Foundations course - extremely basic, and a hard sell on other materials!

I signed up for the Foundations course, which was advertised as suitable for beginner to advanced musicians. The first red flag was the extensive (45 minute) upsell video you are forced to sit through before accessing the course. It was extremely inappropriate to try to upsell before being able to sample the material at all. The second issue was the extremely slow pace. You are forced to wait a week between modules. The modules often didn't open on time. The final straw is that the material is painfully basic. I believe it is appropriate for rank beginners with no previous exposure to musical notation and ear training. I can see how it would be a great path for kids. Overall, it was a waste of money for me.

6 August 2025

Reply from Musical U

Hi John,

We're very sorry to hear that Foundations wasn't a fit for you.

By way of explanation: the course is designed to go "back to basics" because the method requires a fundamental shift in how one approaches pitch and rhythm throughout music. We have had musicians from a wide range of experience levels, from beginner through to professional, absolutely love the course - but we do understand that this won't appeal to everyone.

We have a full money-back guarantee policy, so if you haven't already, please do contact our support team and we'll be happy to issue a refund for you.

Regarding the special offer during checkout, this is optional and there is a link on the page to skip watching it if you're not interested. Apologies if this wasn't clear enough, our intention certainly isn't to force anybody to waste their time! :)

Review of Trip Mate


Rated 3 out of 5 stars

Did not cover what was promised, without a bad review.

In spite of paying enough insurance to cover our air fare, we never got a refund for this, nor did we receive any explanation for why it was not covered. The process was opaque and glacially slow. The trip insurance was decidedly NOT worth the money.

Update - per the reply below from Tripmate, they did in fact review my claim again and provide a 75% refund on the airfare. I had previously appealed in writing with no results. It is a shame that it takes a bad review to get a satisfactory outcome. I have raised my review to 3 stars.

21 November 2020

Reply from Trip Mate

Update (11/30/20): Hi John, Thank you for your patience. We are happy to let you know that Trip Mate has processed the claims payment for the airfare. Please allow 7-10 business days for processing and delivery of payment. Thank you.

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Hi John, Thank you for the feedback and we apologize for the frustration. We are looking into this for you and will provide you with additional information as it is available.

Review of My Music Folders


Rated 5 out of 5 stars

I love this folder

I love this folder! I had it embossed with my name, and it looks great. I really appreciated the accurate, thorough descriptions on the web site. As the site says, the folder will open practically flat, which is one thing I was looking for. Also, the mounting for 3- ring binder rings is really high quality. I can either mount one or two sets of rings as required easily.

15 August 2018
Unprompted review