Verified
Excellent service arranging the repair…
Excellent service arranging the repair of a watch I bought from them 20 years ago. Efficient and well organised. Was so easy. Thank you
16 August 2025
Mark Neeter
United Kingdom
Reviews
Review of Watchfinder
Review of ArrowXL by JP Home
No customer focus
Poor service. They appear to deliver to my area on Monday, Wednesday and Sunday. Having failed to deliver on Monday as arranged ( I took the day off. They cancelled 45 minutes before delivery time) they haven’t even offered to deliver on Wednesday (the next service - tomorrow). First available delivery is Saturday. Very poor customer service. Had to wait 40 mins on the phone and online text was never responded to.
1 September 2025
Unprompted review
Reply from ArrowXL by JP Home
We regret your delivery was not completed as scheduled, especially after you took the day off. We apologise for the late cancellation and the lack of communication regarding rescheduling, in addition to the long wait times. We appreciate your feedback and will address these issues to improve our service.
Review of Easily
Went the extra mile...
I was having big problems with MX record which wasn't compatible with my email host.Christopher McGuiness from the tech team went the extra mile and was really amazing. Totally restored my faith in Easily. Just wished they hadn't removed the phone call option for calling in. Much quicker than writing an email and waiting.
27 June 2025
Unprompted review
Reply from Easily
Hi Mark,
Thank you so much for your kind words!
We’re really glad to hear that Christopher was able to go the extra mile and help resolve your MX record issue. We'll be sure to pass your feedback on to him!
We completely understand your preference for phone support and appreciate your honesty. We transitioned to a ticket-based support system to help streamline our services, ensure every query is properly tracked, and allow our team to provide more consistent, detailed responses, especially for technical issues.
That said, we know that sometimes a quick call can feel more efficient, and we do offer a no-fee callback service for UK customers if requested.
Thanks again for sticking with us, and please don’t hesitate to reach out if you need anything else, we’re always here to help.
Best regards,
The Team @ Easily UK
Review of Fasthosts Internet
Quick and efficient
23 June 2025
Unprompted review
Reply from Fasthosts Internet
Dear Mark,
Thankyou for leaving a review with us today, really pleased to hear how quickly we got you the support you needed.
Regards, George
Fasthosts
Review of Flogas Britain Limited
Verified
Staff are polite and helpful
Staff are polite and helpful. Turned up on the right days and did a great job of installing our tank
12 May 2025
Review of Pharmacy2U Ltd
Verified
Quick and efficient
My prescription is sent direct from my GP and was handled quickly and effeciently
11 February 2025
Review of InsureandGo UK
Verified
Efficient and clear
Buying the policy was very straightforward and Darren explained the options well.
6 November 2023
Reply from InsureandGo UK
Hello Mark,
We're delighted to hear that Darren made the policy-buying process straightforward and explained the options well.
If you need any further assistance, please do reach out.
Kind regards,
Amy
Review of Victorian Plumbing
Company failed to ship on time or pack properly
Company failed to ship product on time but staff very helpful. Hopefully, order will arrive tomorrow. After being lied to two further times and three days later the product still hasn't been shipped. DO NOT DEAL WITH THIS COMPANY. I broke my prime rule of not dealing with companies who you can't call.
It gets better! The Villeroy and Boch sink arrived and was incredibly badly packaged with no pack at all under the sink which had suffered serious damage. Am just about to start the return process. These people are a joke. It's heavy ceramic and no attempt had been made to pack it properly. Also, I believe there are supposed to be fixings but these weren't supplied. DO NOT USE THIS COMPANY. Second worst I've EVER dealt with.
18 October 2023
Unprompted review
Reply from Victorian Plumbing
Hello Mark,
Thank you for your recent Trust pilot review.
We really do appreciate your honest feedback, so thank you for taking the time to do this for us.
I will pass your comments on to the relevant department as some feedback, as we are always looking for ways to improve our service.
If you require any further assistance in the meantime, please do not hesitate to contact myself or our live chat team.
Jade @ VP
Review of Goggles4u UK
Verified
Amazing value
The service is really quick and the latest frames really good quality and the varifocals a bargain. You don't have someone to hold your hand through the process but given I spent around £400+ four years ago on similar and I spent £40 including a special bank holiday discount I can't complain! For me it makes possible have prescription dark glasses and three or four different pairs depending on my mood. Amazing value.
2 September 2023
Review of Jet2.com
Excellent flight
Excellent flight. Comfortable seats, good leg room, friendly staff. Better than EasyJet and Ryanair!
18 April 2023
Unprompted review
Review of Watchfinder
Verified
Very helpful and professional
10 December 2020
Review of Vodafone UK
The worst company ever to deal with
The worst company ever to deal with. Nearly a year of failing to make changes. Now overcharged by £1200! Offered £53 compensation. Every call takes more than 30 mins. Appalling. No one authorised to act. Now in Lockdown - supposed to help us but using it as a weapon against us to stop doing anything. They have even ignored a subject access request. Now reported to ICO and CISAS. My story involves repeated failures to cancel contracts. Dealing with Vodafone one is totally powerless in a system custom-designed to ensure that there is no-one authorised to deal with complaints. Please do not sign up to Vodafone
23 June 2019
Unprompted review