Stephanie Hawrelluk

Canada

Reviews

Review of Gymshark

Rated 1 out of 5 stars

Horrible customer service!

Horrible customer service!! No number to call ..just bots and email! $350 worth of clothing missing! Shipping is awful!! UPS went from one Canadian city to another sitting in limbo at the delivery destination with no updates! I cannot file a claim because I'm not the sender! Try and get ahold of the sender (gym shark) !! IMPOSSIBLE!! Will NEVER BUY HERE AGAIN!! 🤬🤬🤬🤬🤬

11 February 2026
Unprompted review

Reply from Gymshark

Thank you for your review. We’re sorry to hear about your experience! We have shared your feedback with our team and will use it to help us make improvements in the future. If you have any further questions or feedback, please let our Support Team know at [email protected]

Review of White Fox Boutique

Rated 1 out of 5 stars

They offer Afterpay in Canada... however!!

They offer Afterpay...however there is no option to choose this even though it says it's available in Canada, they then tell me it's a system error and use PayPal? I don't have a PayPal account! They don't respond to my msg with a real human only automated response! Over $500 order and now they've lost a new customer!

4 January 2026
Unprompted review

Review of SmartBuyGlasses

Rated 5 out of 5 stars

A+ service

Great customer service! 5 plus stars! ⭐️

21 October 2025
Unprompted review

Reply from SmartBuyGlasses

Hello Stephanie,

Thank you for sharing your feedback.

Return costs depend on the customer’s location, and we always make sure they remain very competitive for all our customers.

I understand you’ve experienced some issues with your glasses, and I want to look into this for you. However, I wasn’t able to locate your order based on the details provided in your review.

Could you please reply to the request I sent? Once I have that, I’ll review your case right away and see how we can best assist you.

Danielle