No way of talking to a real person
Ordered during Black Friday so with a discount. They took the money from my account and then I never had an email confirmation. Chased it up & had an email automatic robot reply, no phone number so can’t talk to a real person. Now I’ve seen the transaction has completely disappeared from my account, so guessing I’m not getting my items. Frustrating you can’t talk to anyone. Wouldn’t bother buying from here.
Reply from BGASTORE.UK
Hello,
thank you for taking the time to share your feedback, and we’re truly sorry for the frustration this experience has caused.
Please contact us via email or chat at [email protected]
and ask to speak with a representative, so we can personally assist you.
Kindly provide your order number or the first and last name used when placing the order, so we can locate your purchase and investigate further.
We truly hope to improve your experience and would be very grateful if you would consider updating your review once the issue has been resolved.
Thank you for your understanding, and have a great day!