easymail.gr Avaliações 14

First of all, I would like to suggest that you consider hiring couriers who can read.

My name is clearly displayed at the entrance of my building. Nevertheless, according to the courier who attempted to deliver my parcel, my name was “not there”. An impressive observation, considering it very much was.

Unfortunately, I did not answer the phone at the exact moment the courier called. This single missed call was apparently sufficient justification not to deliver the parcel, not to attempt contact again a minute later, and to immediately return the package to your warehouse.

After contacting your call center, I was assured that they would “do their best” to arrange a new delivery. Unsurprisingly, this effort seems to have been defeated by a stronger force: laziness.

To make matters worse, the link provided via SMS to reschedule the delivery leads only to an error page, making it impossible to take any action on my side—even if I were inclined to fix a problem I did not create.

The order was placed through Temu, and unfortunately, I am not given the option to choose the delivery company. I sincerely wish I could.

I expect a clear explanation for this situation and, more importantly, a proper delivery of my parcel without further unnecessary complications.

Αγόρασα από το Temu και μου το στείλανε 39 λεπτά μακριά μετά τα πόδια από την διεύθυνση μου ,δεν το φέρανε στην διεύθυνση μου , μου στείλανε μόνο sms.

Instead of delivering my order they left it on a shop point 5 km away from me, their update messages are unclear and their phone line was offline for 4 hours and when I managed to reach their phone line I was in waiting line for 1 consecutive hour.

This is an absolute disgrace of a company. They DO NOT pick up the phones, they DO NOT answer the emails, and they DO NOT know where the packages are since they DO NOT update their tracking system (a joke of a system!!). It's a third rate small time, fly-by-night company and I have no clue why companies use EASY MAIL to send their packages. STAY AWAY!!!

very delayed, not able to reach them through mail or phone

Η χειρότερη. Ούτε τηλ σηκώνουν. Ούτε σε παίρνουν πριν την παράδοση. Ούτε σε βρίσκουν ποτέ. Πήρε το στέμμα της χειρότερης μεταφορικής. ΑΠΑΡΑΔΕΚΤΟΙ

Easy post have proved to be an unreliable courier service and deserve a 'no star rating'.
On several ocasions i have had to travel 60 kilometers to pick up a parcel from 'Gap Akis' on cyprus although it was promised to be delivered to my address which was correct. tracking is almost impossible as most of the time easy mail does not provide up to date information and when they do it is only in greek and i only understand english.i have informed TEMU that i will not deal with them if they insist on useing easy mail.WHEN THEY USED CYPRUS POST I HAD NO PROBLEMS. but even TEMU refuse to listen.

Very unprofessional and disorganized. You call and email them to make arrangements and they just ignore everything that was said. My last package was marked as delivered, I didn't even get a phone call. The package was left in a shop that I didn't agree to leave it at, in the wrong town. They said I had agreed to that shop for another package another time so they assumed it was fine. I had sent three emails and made phone calls to make sure the package was redirected to a different address in a different town where I was actually present, well ahead of time. The package hadn't even reached Greece yet. They still messed it up and didn't even check with me before leaving the package to see if I could meet them to pick it up myself.

Another failure of a courier company with poor service

I wish I could give zero stars. They provide an unreasonably wide delivery window, yet make no effort to communicate. Both of my recent packages weren’t delivered on the first attempt because they claimed they couldn’t reach me...despite the fact that I was at home waiting. Customer service is inconsistent to nonexistent, and there’s no reliable way to get in touch. I’ve already advised the supplier not to use this distributor again.

Ότι χειρότερο αναμονή στο τηλέφωνο πάνω από ώρα και στο τέλος το κλείνουν. Ο διανομέας δεν ήρθε ποτέ

Wenigstens ein Curierdienst der mit Temu zusammen arbeitet und weiter empfelensert ist!
Temu sollte die Boxnow von Ihre Liste streichen!!!

Claimed to have delivered to their office on Skopelos Island (they have no offices on Skopelos Island). Claimed deliver was at 16/07/2025 2:07:00 AM (there are no boats at that time)
Tried to call Athens office but no answer.

If TEMU are now using this courier then I will not shop with TEMU

telios aparadekti simperifora metaforea 7 tilefona ton pirame apo tis 12.30 eos tis 7.00 mas uposxethike tha mas parathosi to thema olo psemata ...meta apo tin koroithia den apantaei ... pote xana e easy mail speedex