JUSTRUG Avaliações 967

The rug arrived in a reasonable amount of time. It look just like it did on the website. It brightens up my entry hall.

The photo online does not match the actual rug.

Ideal rug. The ordering was easy and the communication on delivery was very good. The rug is lovely

I ordered four rugs spent over $500. It’s been over two weeks and FedEx still hasn’t sent me my rugs. There’s no customer service number for just rugs. You have to message them by email and my rugs are held up in customs because just rugs never supplied them with the proper paperwork as of now I haven’t received my rugs and I’m out $500. Do not order from this company, bad customer service.

Justrug.com offers something that I haven’t seen other rug stores do - rugs custom made down to the inch in exact sizes you need. I needed a very specific size for my small bathroom and they were able to accommodate after I gave my measurements. The entire process from ordering to delivery took about a month which is perfectly reasonable considering it is custom made in Turkey. The edges are nicely bound and the back has a nice built in non slip backing so I am confident this rug will hold up in both daily use and in the wash.

I love the color, style and size options from JustRug. They are very beautiful and give each room it's own unique beauty. I will probably be ordering more as I update more rooms in my house.

Rug arrived all the way from Lebanon which was surprising to me. I have a real Turkish rug! Design is lovely and the quality overall is good. It does not have a nonslip backing though. It definitely slides around on my hardwood floors which is annoying bc I selected it because of the nonslip feature built in. But that’s not correct.

Prifuvt arrived later than expected. But rug lovely.

Really love my new rug. It was thinner than I was expecting but the realised that’s because it’s washable and fits well into the washing machine. Delivery was on time.

Quick shipping and great rug. Exactly as described

Ordered and didn't hear anything for a couple of weeks, began to wonder if I would receive order, but then came and was perfect.

Outstanding quality and impressive customer service!

I ordered a custom size rug. It was made/delivered very quickly! It fits perfectly and is good quality.

Everything was perfect. The price is great for a custom size rug. The quality of the rug is fantastic. shipping was on time. I would recommend Justrug to anyone.

really like the hug I bought,
the size was perfect for my kitchen

The rugs I ordered are beautiful, they’re exactly as I ordered, and they got here quickly! I’ll order again!

I experienced fantastic customer service: I ordered a set of custom size rugs and when they arrived, the pattern turned out to be distressed meaning that it has irregular patches of darker color. I didn't realize that from the pictures and thought it was a flaw so I contacted Justrug and sent photos. They were very nice and explained that the distressed patterns are supposed to look like that. Then they said that they want their customers to be happy, let me choose a new pattern, and sent me a new set in the new pattern free of charge. I didn't even have to return the first set.
They responded almost immediately to my emails and sent the new set of rugs as fast as possible. The whole issue took maybe ten days from my first message to the Justrug team until the new rugs were delivered. Customer service couldn't be better.
I would give Justrug 5 stars just for their product range and normal service: The selection of patterns is large and varied and with the custom size option for many of them, there is something to suit most people. The price was very fair, the delivery was very fast, and the quality is decent and worth the price.
I recommend Justrug to anybody looking for basic good quality for a reasonable price.

This rug featured a warm color palette that was very true to the photo.With Its intricate design and depth of colors, it exceeded our expectations!

I bought a beautiful Florentine style rug for my bathroom and it truly elevates the space and inspires! I was not sure of how it might look given that it can be washed and I was pleasantly surprised. The colors are rich and saturated and I love the border which looks hand sewn. Order and delivery was efficient.

The rug arrived as expected and the quality is good. We were super relieved that it is low pile and no tripping risk in our high traffic area. Great price !