realtor.com Avaliações 1.083

I saw a house I wanted more information on and the Realtor.com webpage had a form that said Contact Agent. I assumed it was the agent listing the house. WRONG. I received a call and I assumed it was a realtor listing the house and she asked if I planned on selling my house and tons of personal questions. I told her I would list my house after moving. I then asked if she was the listing agent and she said "No I am with Realtor.com". I told her I wanted to talk to agent listing the property not Realtor.com and hung up the phone. This was followed by 4 or 5 nagging calls when I told them not to call me. Each time I blocked the number, they would call from a different number. I got belligerent with the last caller and asked for his name and said I would file a police report for harassment. He hung up and never called back. However, Realtor.com sold my personal information to thousands of home buyers and now I am nagged with 4 or 5 calls a day asking me to sell my house. I told them my house wasn't for sale and one person told me Realtor.com said I was putting my house on the market. He told me he has a subscription with Realtor.com and they provide leads. Realtor.com is a scam--not about finding you a house--it is about getting as much personal information from you and then selling your information without your permission.

Unprofessional agent by the name of Amanda Todora. She disclosed a clients personal information to her racist partner who went on to track the client down, stalk & harass her and hurl racial slurs.

If I could give a zero star, I would. It was that bad. TERRIBLE leads and they will never return your calls to cancel your products, never respond to emails to cancel, and will auto renew even when you have told them not too. I have literally spent the last 3 days on the phone trying to get refunded products they were told multiple times to cancel. TERRIBLE CUSTOMER SERVICE, DO NOT RECOMMEND AT ALL!

Filters do not filter. Click on "single level", nope, they don't show you single level.
There is no way to eliminate the houses without a pool.
Photos are not done well or posted in the logical order of the way the house flows from the front door.

I made a mistake of signing up with realtor.com briefly in September 2024.. i had service for about a week, receiving 2 bad leads. i cancelled the service, only to end up receiving a collection notice in January 2026. they're terrible. don't make my mistake and stay away from them.

They allow agents to lists home stating coming soon,, the general public never gets a chance to see or offer to buy, the agents keep it to themselves , and sell it I know I experienced it
They also post picks of homes that are not even for sale in your area, they are just photos , just to get you to click and look at the same homes that no one else wants. One other thing, all that paper work they have you to sign either as buyer or seller, is designed to protect them and them only
It's very easy to sell your own home, I did it for over 35 years when I flipped homes You save $1,000"s
It never happed on any certain date, it is frequent

TO WHOM THIS MAY CONCERN: I suggest you teach the agents what the law is regarding STOP in SMS instead of allowing them to be argumentative/talking down to prospects.

NOTE FOR YOUR REFERENCE: In SMS, "STOP" is a keyword used to unsubscribe from marketing or automated messages, telling the sender you no longer wish to receive texts from them, a feature mandated by regulations like the TCPA for legitimate senders.

"realtor.com" (which can be mistyped as realtoe.com) generally receives mixed reviews. For home searching, users often find the site useful for its accurate, up-to-date listings. However, real estate agents widely report negative experiences regarding the quality and cost of the leads they purchase from the platform.
For Home Buyers/Sellers
Pros: The platform is often praised for being functional and easy to use, with detailed and accurate property listings that are directly linked to the Multiple Listing Service (MLS).
Cons: Some users report issues with the "favorite" function and receive a high volume of unhelpful or "scammy" emails. A major complaint is that when a user clicks "contact agent," they are often connected with a random real estate agent who has paid for the lead, not necessarily the specific listing agent or a local expert.
For Real Estate Agents
Reviews from agents are largely negative, with many calling the lead generation service a "scam" due to a variety of issues.
Lead Quality: Agents frequently report that the leads provided are of poor quality, often from individuals who were just browsing and forced to enter their information, had no intention of buying, or provided false contact details.
Cost and Contracts: The lead services are described as expensive, and agents struggle to get out of long-term contracts, even when the service is not providing the promised number of leads.
Customer Service: Agents often face significant difficulties and unresponsiveness when trying to resolve issues, get refunds for unprovided services, or cancel contracts

The realtor.com for Pro's, for generating leads is expensive and results are poor. There are very few leads and the ones that come through as a lead are low quality. They range from people bored on the internet, to businesses trying to solicit customers a specific example was a window company clicking through and ended in my inbox, they wanted to contact the seller to give a bid on window cleaning.
Realtor.com is not interested in providing a good service, high quality or adding value. They are interested in only taking your money. June 2025 through Jan 2026 - ZERO Contacts worth following up with.

I was dreading selling my childhood home. I contacted Chris Reeder with Team Reader, absolutely painless. Chris took care of everything, including 3 great guys that helped with the few heavy things. Chris also coordinated with a professional photographer and the “Whole house” cleaners. I can’t say enough about her professionalism and the ease she made my house sell. Contract was signed on day 7 without any glitches! Great job Chris, now…..let’s find some land for me to build on.

Just a terrible service and website. I don't know to whom they generating leads but yesterday I left a quote and email. today I had a call from a girl who barely speaks English and she started with "We will connect you to an agent..." and then like oh yeas are you ok with this? are you ok with that? Ok I'm connecting you to agent,,,, oh are you first time buyer... so many questions for nothing, just burned my time I got mad and dropped the phone. never again I will deal with them. That's how people are losing money and clients. I was about to buy now after my experience ruined good buy! never recommend this stupid place

Bought leads through them I am being charged 180 a month I have only had no real leads the past 5 months. Very dissatisfied

Very bad service quality.

Saran Singh of Mississauga who do have listings in Brantford Ontario must be investigated. A big scammer.

Realtor.com leads are a huge scam. They promise high quality leads with people that have been using their website for a long duration. This is no where close to what you get. When I was unsatisfied with the quality the service was terrible. Many ignored phone calls and emails. All they want to do is take your money and ignore you. Don’t fall for this scam. Pay Redfin or Zillow and get real leads you can actually convert to sales.

Review: Discrimination Disguised as “Screening” — My Experience With Yuchen Qi & Gersie Schweizer (AffordableHousing.com) both realtors for realtor.com

I am exhausted and fed up with what landlords and realtors on “affordable housing” platforms pretend to be: open, inclusive, and fair. They respond quickly, act eager to schedule tours, and seem ready to help — until they find out who you are.

I contacted Yuchen Qi on AffordableHousing.com regarding a house for rent. He immediately offered me a tour. Everything was moving smoothly. I disclosed nothing personal — not my race, not my disability, and certainly not my decades-old past.

Then, without warning, the enthusiasm died and I received this canned, dismissive response:

“We’ll contact you if we decide you’re a good fit.”

No explanation.
No professionalism.
Just a sudden door slammed shut.

Then — as if playing games — he contacted me again, asking if I still wanted a tour. I said yes. Suddenly his tone changed yet again:

“I need to check with the landlord first.”

At that point, it was obvious:
The moment he googled my name, something changed.

And Gersie Schweizer, another landlord on the same platform, did the exact same thing. Initial interest turned into the identical dismissive line:

“If you’re a good fit, we’ll contact you.”

The odds of two separate landlords suddenly changing their tune after initial enthusiasm — with no new information from me — is not coincidence.
It’s a pattern.

And let’s be very clear:
These aren’t rundown rentals in neglected areas.
These are houses in highly desirable neighborhoods with A-rated schools.

Based on the abrupt silence after what was clearly an online search of my name, the message felt loud and unmistakable:

“We don’t want someone like you in this neighborhood.”

Here are the facts — my actual, documented history:

✅ Current rental: 2014–present
✅ Previous rental: 2009–2014
✅ Returned full $1,000 deposit because I left the house spotless
✅ Always pay rent on time
✅ Clean, quiet, respectful, non-smoker, no pets
✅ Two well-mannered, high-achieving children (honor roll since 1st grade)
✅ 34 years of stable, responsible tenancy

Yet none of that mattered.

Instead of being judged on:
• my rental history
• my reliability
• my proven responsibility

I was judged on:

❌ something someone dug up on Google from 30+ years ago
❌ the color of my skin
❌ my disability

In my opinion, this wasn’t “screening.”
It was discrimination hiding behind vague excuses.

The Fair Housing Act prohibits discrimination based on race and disability, and multiple jurisdictions are limiting the use of old criminal history because it has zero relevance to who a person is today.

Housing should be based on qualifications, not stereotypes.

I am a responsible tenant.
I provide stability for my family.
I care for every house as if it were my own.

And the most telling part?

I still have not heard anything back from
Yuchen Qi or Gersie Schweizer.

Silence speaks volumes.

Big privacy issue! I contacted them because I probably misunderstood them to be the management company of a business residence. Turns out they now sold my personal data to various other real estate companies who keep sending me advertisement emails and don't process unsubscribe requests.
Also their web-contact-form is broken - valid phone numbers are considered invalid.

Horrible website which is not functioning at all! I can't believe it has never been fixed.

I left my experience with realtor.com at realtor dot com review, but it never displayed. So I am leaving my experience here. After multiple emails exchanges, Stefanie Stroot from the Customer Success Team has ignored my requests and hasn't received any response. My email to Stephanie is below. Their product to sell to realtors is like a scam. Oversell and Underdeliver. The leads they provide cause me more work than ever. The leads that don't go anywhere like the number is disconnected, the lead contact telling me that he is also realtor, or you never get to talk to the client. how does this help? you spend so much time communicate those leads and the leads you never get to talk to. I am not sure if they are real people.
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Stefanie,
Thank you for clarifying, and for noting the $157.28 credit applied on 07/26/25. I was checking on my credit card, and it didn't show and I wasn't sure how your accounting works. While I appreciate the adjustment, this does not change the fact that the service has not delivered functional leads and has provided no return for my business.
The example I shared earlier—a disconnected number from a lead this morning—is just one of several instances where the leads have been unusable. This has made it impossible to get any value from the service, regardless of whether the funds are directed toward a different lead program or the listing toolkit.
To date, I have paid $914.95 (with the $157.28 credit) without benefit.
Continuing to pay for a service that is demonstrably not working is not reasonable or sustainable. I must again request that the contract be terminated without additional fees. If this is not under your purview, I request to escalate this to your leadership. You can escalate this or you can share your management contract information, then I can reach out to them.

I appreciate your help in advance.

Our agents were happy to get leads at first. But that complain of shared sources and constantly having to tell clients the home isn't realtor.com home. Not with the money.