Would give a zero rating if allowed. Terrible company to deal with. Ordered personalised item well before Xmas for a present. Arrived wrong personalisation. Contacted them straight away, said they couldn’t replace before Xmas but if you were a new customer they would guarantee Xmas delivery. Due to this response I asked for a full refund which is when communication stopped from them.
I suggest avoiding this company !! Product not as ordered. Customer services rubbish. 

Was ordering a last minute delivery from BC fror Christmas.  Northmount was awesome to deal with.  Very helpful and accommodating.  I was very impressed.  Thank you so much.  

I am extremely disappointed with this company. I paid extra for their “guaranteed secure delivery” service, yet my package was stolen and all that was delivered to me was an empty box.

What makes this even worse is that the delivery was handled by their own drivers. When I contacted customer service, they took zero responsibility and told me it wasn’t their problem. As a long-time customer who has spent thousands of dollars with this company, this response was shocking and unacceptable.

I trusted them to deliver my order safely because I paid for that guarantee — and they completely failed to honor it. Instead of helping or offering a solution, they dismissed the situation entirely.

Based on this experience, I strongly recommend that you do NOT order from this company. Their “guarantee” means nothing, and their customer service is unwilling to help when something goes wrong.

Oh my gosh, so very disappointed. First of all, they did not deliver within 2 to 3 business days as promised so the Christmas gift came the next week. When it did, total disappointment, the keepsake crate was replaced with a generic wicker basket and a lot of commercial items I did not approve of instead of the artisan products that are shown on the website.gah!! should’ve heard these reviews first.

Best Kombucha ever. The Citra Hops is like a citrusy lager for people who don't like lager but wish they did. Super refreshing and I swear my gut feels better for them

Beer is great but the music is terrible and loud. Can’t speak to mate and have to leave now. I purchase there beer in places that stock it. But won’t again. 
Totally clueless staff at ambience. 

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