Disappointed that you have run out of your product.   Your offer of a 20% discount is much appreciated.   Hopefully your planning in the future will be better 

I’ve explored many NA wines over the years with varying success. My intentions for purchasing is usually for a bit of a health reset and my recurring order is the Sparkling Rosé. Ticks the boxes on taste, fizz and branding is slick. 

I ordered an expensive whiskey bottle with a personal message intended for a business partner. It later turned out that they shipped the wrong bottle and sent my order — including the personal message — to someone else. They refuse to fix their mistake. I’ve been trying to resolve this with them for six weeks now without success. This has been a very frustrating experience, and I will never order from here again.

Always the best quality! Always fast delivery!

Would give a zero rating if allowed. Terrible company to deal with. Ordered personalised item well before Xmas for a present. Arrived wrong personalisation. Contacted them straight away, said they couldn’t replace before Xmas but if you were a new customer they would guarantee Xmas delivery. Due to this response I asked for a full refund which is when communication stopped from them.
I suggest avoiding this company !! Product not as ordered. Customer services rubbish. 

Please please please take your business elsewhere! I ordered an expensive bottle of champagne which was engraved and boxed. The box was too small and ripped the label and smudged the engraving. Ruined a special gift. I sent 5 emails and multiple calls and they didn’t respond. The positive reviews on here are clearly fake. They use the same language and clearly trying to mask the genuine poor reviews. Utter disgrace of a company and I will be reporting to the regulator. 

Was ordering a last minute delivery from BC fror Christmas.  Northmount was awesome to deal with.  Very helpful and accommodating.  I was very impressed.  Thank you so much.  

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