If I write about Telus, I can't imagine who to blame. Either it was us, who kept fooled ourself for paying 1 & 1/2 years more charges monthly with lesser quality services or was it Telus People so sharp that did criminality without accountability for charging more with cheap service. Anyway, it was indeed a horrible experience with Telus, I'm just sharing so as to create awareness among other customers like us. 

Tried to renew a previous bought sim paid for it and was never able to use it. 
I had to buy an entirely new and different sim.

Jodi  evaluated past present History and made things Right Many Thks to Jodi

Helpful responsive and understanding and very polite customer service.

Needed to activate a new cell phone sim and pay for a pay as you go plan. Did everything required on their site and it didn't process the payment, called *611 , 1-hour and 10 min on the phone they had issues processing 2 differend cards that a totally fine, first employee didn's solve and passed the call to the second one that also could not solve, they still haven't fixed the isuue and nobody called back. UNACCEPTABLE customer service.

Completely incompetent phone agents who barely speak english. Will never go with Bell again! 

When someone at Armodilo noticed a feature we included in a prior order that we overlooked for this last one, they reached out to make sure the information we provided was accurate. It wasn't and an astute employee at Armodilo saved us a lot of trouble simply by reaching out to double check the order. :) 

The technical support representative was very knowledgeable and helpful in restoring my PDF program's functionality by identifying a conflict with my Norton antivirus software. He made an exception for the PDF program and reinstalled it. He was friendly and courteous and very well versed in all aspects of my Windows 11 system and my laptop in general

Sachin Chauhan does everything he can to help me to selected plan, really appreciate that.

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