The product itself is fine, but the packing is terrible. Only one thin plastic bag is used to wrapped up the original box. That box has been teared and part of it has already been broken. I will keep it by my own, but it's totally not a good place to buy gift for the others.

HORRIBLE COMPANY.
I purchased a retractable ratchet strap for a gift. Over a month went by and I hadn't received anything. I reached out to the company and within five days, I received a package. Inside was a strap, not a retractable strap, just a strap missing the ends. I contacted the company with no luck so I filed a complaint on PayPal hoping to get my $ back but PayPal claimed I did not send them info they requested, which I did, so I gave up and took the loss of $33. I'm disgusted with the company.

WARNING  (ac-bkfdxq-1207)    Having purchased these car roof bar bars for 64:99euro from CNCEST,  Have discovered from the instructions for use,:: WARNING IN RED MAXI LOADING 45 KGS and not as advertised by CNCEST as 75kgs. Have been on to Sue from Cncest reguarding a refund but no joy. Joe.

My experience has been great. This is my second electric scooter from hiboy. I got 2 max pro. Absolutely love it, I would strongly recommend!

Good price, great communication, excellent product 

Very BAD experience with Instabreeze.  Purchased a 4KW charge controller to charge my lithium battery.  Conversed back and forth with Instabreeze to insure that it was compatible with my Instabreeze Heli 4.0 wind turbine.  They sent me this email after checking with their tech:


hello ok you can use with ongrid turbıne with offgrid controller to charge batteries =)

ı just get approve from technıcıan

there can be less efficiency maybe but it works 

now please send us your lithium battery datasheet? then we start productıon controller immediately.


Received the controller about a month after I purchased it which was fine so I installed this controller with the help of a certified electrician making sure that all was connected according to Instabreeze specs.  We went ahead and energized it and it blew two capacitors immediately rendering it useless.  I contacted Instabreeze immediately and recieved an email the next morning:

hello dear customer.

we are sad for this. but we send you 100% new product. and we made tests before ship. 

and we made that controller for your battery settings.and before ship we warned you.and you accepted all conditions., you had ongrid turbıne and we send you offgrid controller.

there cant be any problem from our side. because we just programmed it for your batteries.

They refused to back their own product after they certified that it would work.  Stay far away they are thieves!  1310.00 Gone!  Dont make the same mistake

I bought this 3 years ago for my cottage. The unit itself is good, with good battery life. I pay for remote cellular connectivity and this has worked very inconsistently - its has good cell signal, but does not work as advertised. It does not update and does not send notifications and I cannot access it when I want to see what's going on at the cottage. The app is more or less useless, certainly when it comes to troubleshooting or support. Likewise, Vosker service agents on the phone, who are not able to do anything remotely, it seems. I paid $400 or so for the unit, plus $100 plus annually for the cell plan and I'm receiving zero value from this product. Buyer beware!

Update Feb 11: Vosker responded promptly to my unfavourable review, but said there was nothing they could do until I was at the cottage with the camera in hand - that will be in May, 3 months from now. More annoying than that, they also would not refund the cellular plan which is supposed to connect me with the camera. This response  did not at all address my issue and added to my frustration and dissatisfaction. I would not recommend this company.

They called me by phone to resolve the incident, they have been very kind and I already have my glasses.

DO NOT BUY DIRECT FROM THIS COMPANY! Total nightmare getting a refund for a return, took nearly 2 months!

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