I bought the Luba 2 AWD 3000X model. Fast shipping, 4 days to receive the package. The robot is very well packaged. Upon unpacking, there are instructions that make it very easy to assemble the fe... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Responsive and professional customer…
Responsive and professional customer support. Clear, technical, and helpful communication with real follow-up until the issue was fully understood. It’s reassuring to deal with a team that genuinely tries to help and provide concrete solutions
Service au top
Mammotion costumer support was…
Mammotion costumer support was effective at communicating.
Mammotion LUBA 2 AWD 1000 + Support
I´ve been using the Mammotion LUBA 2 AWD 1000 since a year.
The app is very intuitive and flexible when it comes to settings (area, restricted zones, etc.). Using the manual control via the app, you can move the device through all the necessary areas and define them. It's quick and easy to do.
The installation of the antenna and the garage/charging station was straightforward and also convenient.
The robotic lawnmower is pleasantly quiet during operation. Sound and light settings can also be easily configured via the app.
This year, I wanted to expand my system with the solar module. This was done easily via the official online shop, and it actually arrived at my home very quickly.
When I contacted support (I needed another connection cable), I received prompt and immediate assistance. Simply super fast and friendly. As a customer, you feel comfortable and understood. SuperB!
Works well after setup, a few small issues
The device arrived quickly after the order. The only issue was that the package was missing the hazardous materials (ADR/HAZMAT) label, which caused the local postal service to stop the delivery and add their own label. Please make sure all shipments include the proper HAZMAT sticker.
Assembly and initial setup were straightforward. The biggest challenge was the charging station: when placed directly on grass, the robot often failed to dock. I solved this by creating a gravel base to keep the station level—very important for reliable docking.
Another small downside is that in wet conditions and with long grass, the robot needs to be washed almost daily.
Support has been quick and helpful in problem situations. One area for improvement is the Android mobile app, which is quite slow and takes a while to connect to the robot.
Otherwise, performance has been excellent. It handles quite difficult terrain and manages four separate mowing areas without problems. I can recommend it.
Highly recommend
I’ve been using the robot lawnmower for two weeks now, and it’s a real game-changer. The grass is always evenly cut, and I don’t have to waste my time anymore! Highly recommend.
Customer Service was great
Had to contact customer services after damage to my mower, they worked with me on the phone to try and solve the problem and then escalated it to make sure I had an answer in 72 hours. It has been great we are not getting replacement part to fix it.
Best Lawn Robots for the best price
Quiet, Smart and Easy to Use
My Luba delivers an excellent and even cut. It’s very quiet, easy to clean and comfortable to handle. I’m impressed by how well it recognizes and avoids obstacles.
Prompt and Clear Support
I reached out because my mower was still making noise even when it was fully charged on the charger. The support agent took down all of my details and guided me efficiently to the next step in the service process. The interaction was straightforward and honest—no unnecessary runaround.
Luba 2 are better than Husqvarna.
YUKA 1000 sweeper
I had a problem with my sweeper not releasing from my yuka 1000 mower. So I contacted Mammotion and was pleasantly surprised when I actually was connected to someone I was able to speak with. They were polite walk me thru the process of sending a log and video and are going to replace the part.
chat is slow, but working
The chat is slow running, and takes time to use, but normally with a solution to the problem.
Very fast delivery and good package of…
Very fast delivery and good package of the gods.
I recently purchased the YUKA 2000
I recently purchased the YUKA 2000, and I just want to say how impressed I am with this product. From the moment I started using it, I could tell it was built with quality and attention to detail. It’s reliable, easy to use, and it works exactly as promised.
The performance has been outstanding, and it has made a real difference for me. I truly appreciate how well it’s designed—it’s clear that a lot of thought went into creating something that delivers both value and convenience.
Overall, I couldn’t be happier with my purchase. I would highly recommend the YUKA 2000 to anyone who is looking for a product that combines excellent performance with great reliability.
Thank you for providing such a fantastic product!
Sincerely,
Luo Wang
Very good customer care
I had a very good experience with the customer care, quick and kind to answer. And about my Luba mini 1500 i’m completely satisfied, it’s a great robot!
Very good experience
Provided a possible fix
Provided a possible fix, unknown if corrects problem until receive and install.
The Luba 2 AWD 5000 from MAMMOTION has…
The Luba 2 AWD 5000 from MAMMOTION has completely changed how I look after my lawn. The results are always neat, the cut is even, and it runs without fuss. On the rare occasion I needed help, their support team sorted it fast. Couldn’t be happier.
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