Fr Mammotion Reviews 176

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the high quality and performance of the product. Consumers find the products easy to set up and program, and they appreciate the intuitive design of the mobile application. People also highlight the excellent user experience, noting that the products are efficient and make a real difference in maintaining their gardens. The level of service provided by the company is another key aspect mentioned by reviewers. Customers report that the service support is responsive, efficient, professional, and pleasant. Reviewers appreciate the quick and helpful assistance they receive, with issues often resolved efficiently. Consumers feel comfortable and understood when interacting with the company, further enhancing their overall satisfaction.

Based on these reviews

Rated 5 out of 5 stars

I bought the Luba 2 AWD 3000X model. Fast shipping, 4 days to receive the package. The robot is very well packaged. Upon unpacking, there are instructions that make it very easy to assemble the fe... See more

Rated 5 out of 5 stars

My LUBA2 AWD was only charging at 60%. I contacted the support service and they immediately took care of my request. They had me tested and diagnosed a loader pb. They sent me a new loader which I rec... See more

Rated 5 out of 5 stars

In all objectivity and honesty, I am a gardening manhole 🙄 everything has to be nickel: not one grass higher than the other 😂 So before having the luba 2 awd, I was a little skeptical and when I tes... See more

Rated 5 out of 5 stars

Luba had been the Best Buy for my garden: easy to set up, super easy to program and great quality. A some troubles to set up rtk antenna, my fault, customer service on the app was super reactive and... See more

Rated 1 out of 5 stars

Mammotion direct can’t get any worse, I can’t stress enough not to buy direct as customer service is terrible, they agree to help them ghost you as you don’t hear back, then you never get the same per... See more

Rated 5 out of 5 stars

I had a problem with my sweeper not releasing from my yuka 1000 mower. So I contacted Mammotion and was pleasantly surprised when I actually was connected to someone I was able to speak with. They w... See more

Rated 5 out of 5 stars

We had a fault with our Yuka3000 robot mower. Resolving this fault was easier than I anticipated. The chatbot contact was fast, clear and concise. They accessed the appropriate technical support for u... See more

Rated 5 out of 5 stars

I recently purchased the YUKA 2000, and I just want to say how impressed I am with this product. From the moment I started using it, I could tell it was built with quality and attention to d... See more

Rated 5 out of 5 stars

We live in a very hilly area, and there have been multiple injuries and even deaths from riding lawnmowers flipping over. Regardless, my wife said no to a rider, so this was another option. I can say... See more

Rated 5 out of 5 stars

hello, the robot is really well working, i have a little problem with the base recently, the support send me another one in 4 days !! i really enjoy this machine and his efficiency, no problem with th... See more

Rated 5 out of 5 stars

I´ve been using the Mammotion LUBA 2 AWD 1000 since a year. The app is very intuitive and flexible when it comes to settings (area, restricted zones, etc.). Using the manual control via th... See more

Rated 5 out of 5 stars

The yuko 2000, we call him Dieter, works very well for us. I'm thrilled and have recommended the device many times. I just had a problem after an update, and the live chat support helped me immediatel... See more

Rated 5 out of 5 stars

Had to contact customer services after damage to my mower, they worked with me on the phone to try and solve the problem and then escalated it to make sure I had an answer in 72 hours. It has been gr... See more

Rated 5 out of 5 stars

Responsive support. Love my Luba 2. Had some issues with the mapping and thought I'd try support, about which I'd read mixed things. Accessed direct through the app and the agent was responsive and... See more

Rated 5 out of 5 stars

It cuts our hilly backyard with ease. The setup and mapping of the area was fun (you control your mower like an RC car :D). The mapping needed some refinement for No Go Zones but the app made it easy... See more

Rated 5 out of 5 stars

The Luba 2 AWD 5000 from MAMMOTION has completely changed how I look after my lawn. The results are always neat, the cut is even, and it runs without fuss. On the rare occasion I needed help, their su... See more

Rated 5 out of 5 stars

I waited for a Robot-Mower which doesn't need to dig a wire and I found one from Mammotion: my Yuka 1500 is an absolute delight. Esasy to install and great results - would buy it again!

Rated 4 out of 5 stars

Excepted some problem with delivery, the customerservice is really kind and sympathic. I finally bought my robot in a dealer shop but I continue to discuss and receive good returns from Mammotion... See more

Rated 5 out of 5 stars

I appreciate all the helpful information that was provided before the purchase and the customer service has been great since I’ve had the product. They’ve answered any any questions I’ve had promptly.... See more

Rated 4 out of 5 stars

I reached out because my mower was still making noise even when it was fully charged on the charger. The support agent took down all of my details and guided me efficiently to the next step in the ser... See more

Rated 5 out of 5 stars

Really happy about the robot mower we bought. Even when in need of technical support there are people live available. Would always recommend to friends. Even my neighbours bought one after we got ours... See more

Rated 4 out of 5 stars

The device arrived quickly after the order. The only issue was that the package was missing the hazardous materials (ADR/HAZMAT) label, which caused the local postal service to stop the delive... See more

Rated 5 out of 5 stars

My Luba delivers an excellent and even cut. It’s very quiet, easy to clean and comfortable to handle. I’m impressed by how well it recognizes and avoids obstacles.

Rated 5 out of 5 stars

Since acquiring the Luba 2 robotic lawn mower, I've been thoroughly impressed with its performance. After an initial setup, the automation features have proven to be incredibly convenient. Luba 2 effi... See more

Rated 5 out of 5 stars

I had a very good experience with the customer care, quick and kind to answer. And about my Luba mini 1500 i’m completely satisfied, it’s a great robot!

Rated 5 out of 5 stars

Excellent customer service! The support team was very responsive and quickly provided me with a replacement part. Communication was smooth, as they use a translator, which makes exchanges in French ve... See more

Rated 1 out of 5 stars

after 7 days.. no shippment.. although confirmation there is stock when i ordered. contacted costumer support.. and was send away.. they asked me to contact them again later.. that their logistics tak... See more

Rated 5 out of 5 stars

My power supply for my Luba2 mower failed. On a Sunday I called support at Mammotion. They quickly determined I needed a replacement and shipped it to me in less then 2 weeks. This was first issue... See more

Rated 4 out of 5 stars

The service was friendly and fast. Hopefully the charging issue will be resolved with a new charger. Otherwise, the mower has been cutting and locating itself excellently.

Rated 5 out of 5 stars

I’ve been using the robot lawnmower for two weeks now, and it’s a real game-changer. The grass is always evenly cut, and I don’t have to waste my time anymore! Highly recommend.

Rated 5 out of 5 stars

Responsive and professional customer support. Clear, technical, and helpful communication with real follow-up until the issue was fully understood. It’s reassuring to deal with a team that genuinely t... See more

Rated 5 out of 5 stars

The customer service at Mammotion is top notch. My experience with Vance and his incredible customer service went above and beyond. I will definitely do business again with Mammotion.

Rated 5 out of 5 stars

I had a great experience with Mammotion support. They were very responsive and solved my issue quickly. Excellent service!

Rated 5 out of 5 stars

Been great to work with and it has been a great machine! Had an issue with it after heavy use and the company paid for shipping and made it right. Would buy one again.

Rated 5 out of 5 stars

The response was prompt, and a clear solution was made quickly. The process was easy to navigate.

Rated 5 out of 5 stars

Following a technical issue, Mammontion's after-sales service resolved my problem efficiently and quickly.


4.7

Excellent

TrustScore 4.5 out of 5

176 reviews

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Rated 5 out of 5 stars

Responsive and professional customer…

Responsive and professional customer support. Clear, technical, and helpful communication with real follow-up until the issue was fully understood. It’s reassuring to deal with a team that genuinely tries to help and provide concrete solutions

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Mammotion LUBA 2 AWD 1000 + Support

I´ve been using the Mammotion LUBA 2 AWD 1000 since a year.

The app is very intuitive and flexible when it comes to settings (area, restricted zones, etc.). Using the manual control via the app, you can move the device through all the necessary areas and define them. It's quick and easy to do.

The installation of the antenna and the garage/charging station was straightforward and also convenient.

The robotic lawnmower is pleasantly quiet during operation. Sound and light settings can also be easily configured via the app.

This year, I wanted to expand my system with the solar module. This was done easily via the official online shop, and it actually arrived at my home very quickly.

When I contacted support (I needed another connection cable), I received prompt and immediate assistance. Simply super fast and friendly. As a customer, you feel comfortable and understood. SuperB!

September 22, 2025
Unprompted review
Rated 4 out of 5 stars

Works well after setup, a few small issues

The device arrived quickly after the order. The only issue was that the package was missing the hazardous materials (ADR/HAZMAT) label, which caused the local postal service to stop the delivery and add their own label. Please make sure all shipments include the proper HAZMAT sticker.

Assembly and initial setup were straightforward. The biggest challenge was the charging station: when placed directly on grass, the robot often failed to dock. I solved this by creating a gravel base to keep the station level—very important for reliable docking.

Another small downside is that in wet conditions and with long grass, the robot needs to be washed almost daily.

Support has been quick and helpful in problem situations. One area for improvement is the Android mobile app, which is quite slow and takes a while to connect to the robot.

Otherwise, performance has been excellent. It handles quite difficult terrain and manages four separate mowing areas without problems. I can recommend it.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I’ve been using the robot lawnmower for two weeks now, and it’s a real game-changer. The grass is always evenly cut, and I don’t have to waste my time anymore! Highly recommend.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service was great

Had to contact customer services after damage to my mower, they worked with me on the phone to try and solve the problem and then escalated it to make sure I had an answer in 72 hours. It has been great we are not getting replacement part to fix it.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Quiet, Smart and Easy to Use

My Luba delivers an excellent and even cut. It’s very quiet, easy to clean and comfortable to handle. I’m impressed by how well it recognizes and avoids obstacles.

September 16, 2025
Unprompted review
Rated 4 out of 5 stars

Prompt and Clear Support

I reached out because my mower was still making noise even when it was fully charged on the charger. The support agent took down all of my details and guided me efficiently to the next step in the service process. The interaction was straightforward and honest—no unnecessary runaround.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

YUKA 1000 sweeper

I had a problem with my sweeper not releasing from my yuka 1000 mower. So I contacted Mammotion and was pleasantly surprised when I actually was connected to someone I was able to speak with. They were polite walk me thru the process of sending a log and video and are going to replace the part.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased the YUKA 2000

I recently purchased the YUKA 2000, and I just want to say how impressed I am with this product. From the moment I started using it, I could tell it was built with quality and attention to detail. It’s reliable, easy to use, and it works exactly as promised.

The performance has been outstanding, and it has made a real difference for me. I truly appreciate how well it’s designed—it’s clear that a lot of thought went into creating something that delivers both value and convenience.

Overall, I couldn’t be happier with my purchase. I would highly recommend the YUKA 2000 to anyone who is looking for a product that combines excellent performance with great reliability.

Thank you for providing such a fantastic product!

Sincerely,

Luo Wang

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

The Luba 2 AWD 5000 from MAMMOTION has…

The Luba 2 AWD 5000 from MAMMOTION has completely changed how I look after my lawn. The results are always neat, the cut is even, and it runs without fuss. On the rare occasion I needed help, their support team sorted it fast. Couldn’t be happier.

September 15, 2025
Unprompted review

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