invideo AI Reviews 629

The app is very useful and the support team is impressively fast! I had a confusing error message, but Sam from the support team clarified everything quickly. It turns out the error was just a mislea... See more

It's great that I can make short reels easily just by writing prompt. But sometimes the generating time is a bit long if I revise 2 or 3 times that's why I give 4 stars out of 5. But updating the syst... See more

Having a real person for tech support is definitely still needed for some things. PS: The "Date of Experience" should fill in automatically. It would save time. Every click counts, when it c... See more

Unbelievably fast support from real humans—not AI. What sets them apart? Their rare combination of expertise and authentic care. They don’t just solve problems; they guide you patiently through every... See more

I didnt know that credits that I have bought in the previus month dont never accumulate or rollover to the further billing cycles. YOu gave me back 30 credits.. added to my subscription.. But I do be... See more

InVideo.io keeps me coming back every single time! The platform is a creative powerhouse smooth, professional, and packed with everything I need to bring my ideas to life. But what truly stands out... See more

Thank you so much for your kind and thoughtful support! 🙏 You explained everything so clearly — with warmth, patience, and attention to detail. It really helped me understand the workflow better a... See more

I had a few hiccups today using InVideo, and their support team was absolutely fantastic. Quick to respond, patient, and genuinely helpful, they went above and beyond to resolve my issue without... See more

Hey team, this is a personal review based on my personal experience with InVideo AI. I am giving them all 5 stars because it is the only platform so far that truly creates videos with quality. They al... See more

Yes, the chat agent Ish does misbehave and stops chatting with asked for customer support. PLEASE AVOID THIS SO CALLED invideo "AI" generator website. THE SITE OWNERS ARE MAKING EVERY STEP TO MAK... See more

InVideo has been the best video creation tool I’ve used so far—super easy to use, packed with features, and delivers professional results every time. What impressed me even more was their customer sup... See more

Too expensive for the product not to be able to stick to the, Use My Script workflow. On top of that there is always a "Oops sometimes the system doesn't understand your prompts amd may not get it rig... See more

I really needed more landholding an expectation setting. I was faced with a POWERFUL and EFFECTIVE set of tools, and was completely out of my depth. I happened to stumble int a GREAT result (workspace... See more

They are horrible when it comes to refunds. I used the platform for less than an hour and realized it's just set up to take your credits. Especially under the ai avatar clone feature. So I asked for a... See more

I had such a great experience with InVideo support, thanks to Kenny. He was extremely patient, kind, and responsive. Even when I was frustrated about a small typo in my video, Kenny took the time to e... See more

Utter garbage. After trying for two hours to get a non 3 armed avatar I canceled the subscription. I requested a refund on the same day (within two hours of signing up) and was told that it goes again... See more

I spent the entire day trying to extend my video clip using the AI, but I grew increasingly frustrated each time the instructions showed as completed without any changes. The length of the section r... See more

It was helpful. And the representative was truly respectful and offered many avenues of assistance. I am very happy that there is such support with this company. This is what makes a company great.... See more

I just want to personally thank Kenny from InVideo support for going above and beyond for me. I was dealing with a frustrating visual issue that had completely stalled my video project. Kenny p... See more

Since I discovered Invideo AI, my new journey as a content creator has been a game changer. The software is amazing, and there's nothing out there that can compare. Besides the amazing software and ea... See more

Ok I've said it repeatedly, Get It right or don't charge us - It's not fair for InVideo to charge it's customers for generative a.i. prompts / video when the prompt ends in an unsatisfactory image... See more

I'm just learning what and how this AI works. When I came across Invideo AI I said to myself this is IT! Just getting started and ran into a little trouble, but the best part was working with Rex to... See more

The Invideo customer support "Trisha" listened to my critical problem with Huge Patience. Then made me understand what went wrong and added my account credit which was mistakenly used by the system. I... See more

I wanted to try this product, and it worked really well, I wanted to pay for a one-month trial, but I managed to pay for a full year license, I got a refund through support - one month, support respon... See more

Invideo AI is a great product. I have been using it for six months. Their support team is responsive and invaluable. I appreciate their patience with me as I am new to content creation. Also, they are... See more

Mac, the analyst who assisted me, understood my questions and exceeded my expectations. I was expecting a different outcome and he came through for me. This is what good customer service is about, kno... See more

First, customer service was great! However, In the day and age of AI generative video, invideo.io unfortunately is not competing. The high cost of generative ai video combined with the low quality res... See more

InVideo creates the best kids learning animation video for me so far. It has a great feature where you put in command to help resolve issue , it helps to edit easily, I love that feature so much.... See more

Great experience with Nicky. They were understanding of the issue and took the appropriate actions to rectify the issue, entirely. Only things is to make sure that you do chat with a real person, whic... See more

I was unaware of changes in the upgrade and was expecting outdated performance. Your support and engineering teams worked together to drill down through my complaints and help me to understand what wa... See more

InVideo's customer support was fantastic. Their team responded quickly, made the process incredibly smooth, and genuinely seemed to care about resolving my issue promptly. It's clear they're committed... See more

Save your prospect users time and effort by offering what you offered me in the end. It's only reasonable. Give us break on the advance billing with these new platforms. We need to know where the sof... See more

I’ve been using InVideo.io and was honestly excited — until their AI video generator gave my model three hands. Yes, three. Total visual glitch that I didn’t cause. The worst part? To “fix”... See more

Patrick - great customer service when I got nervous about using it and tweeking it to work just the way I wanted. First he helped me change the default voice, then explained how to change the media t... See more

I just purchased your plus pakage today because it seems so easy and to do but I got stuck doing so much video because of the water mark and doesn't know how to delete it so I just keep making all t... See more

I have had a few issues getting to know the invideo software and experiencing a few glitches. I reached out tot he help desk via "speak to us" and found the two consultants, Kenny and Ray, to be extre... See more

Before finding out that there were two invideo services (AI and the Studio), I realized I signed up for the wrong service, (I took the bait that had an online coupon but wasn't clear it was for the St... See more

The AI gives you easy access to create animated videos for someone that is not a professional animator, but, there is a but. It is super inconsistent, a character can look different from chapter to ch... See more

A Truly Valued Experience with InVideo’s Support Team I just want to take a moment to recognize Trisha for her great customer support. She was not only helpful but also genuinely kind and welco... See more

I regret subscribing to InVideo. It costs $120/month for just 15 minutes of generative AI, and the results were completely unusable. The AI-generated content was poor quality, stock footage mixed... See more

I had a lot of questions that Ray was able to answer. I am not always happy with the InVideo pricing and practices. It is employees like Ray, that InVideo needs more than anyone else. The problems th... See more

I like the video APP, it is beneficial (invido Ai). It is beneficial for so many people, also saves time to create a video in a very short time Also, it has an excellent customer support team, with... See more