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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They appreciate the platform's user-friendly interface and straightforward functionality, highlighting that even simple prompts yield impressive results. Customers find the platform powerful and intuitive for AI-powered video creation, particularly praising the image-to-video feature on both mobile and laptop. The quality of images generated is also a frequently mentioned positive aspect. Consumers also appreciate the versatility and ease of use, especially for learning how to work with AI. The platform's ability to generate audio and video content that aligns closely with user prompts is another significant advantage. However, some reviewers have pointed out areas for improvement, such as consistency in facial features during movement and the need for more control over public use of content generated with the free version.

Based on these reviews

Rated 4 out of 5 stars

Honestly, it did everything but more. Whatever I was able to get from another website like this, Pollo Ai did almost whatever i asked it to do, but better than other websites. Want to make an image to... See more

Company replied

Rated 4 out of 5 stars

I use PolloAI to design short movie, using only a free account, It really is a challenge, but I'm not complaining, it is already great to have access to a powerfull tool, i can't image using a Pro... See more

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Rated 4 out of 5 stars

As a retired engineer with free time on my hands, I wanted to learn about AI image & video generation. I opened a free account on Pollo and am getting better at my creations. Daily log in gives me fre... See more

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Rated 4 out of 5 stars

Pollo.ai is a great platform for AI-powered video creation, very intuitive and powerful. I'm very happy with the videos it creates. Suggestion: increase the free credits or reduce the costs for cer... See more

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Rated 5 out of 5 stars

I’ve been using Pollo AI mainly for short videos and quick image-to-video tests. The interface is straightforward and it works well even with simple prompts, which is a big plus compared to tools that... See more

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Rated 5 out of 5 stars

They've been very helpful with me as I use my weird art and strange prompts to try to generate videos. When something goes wrong (as in a video doesn't generate any movement to the image), I contact t... See more

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Rated 5 out of 5 stars

I've enjoyed pollo ai since I started using it and it hasn't disappointed yet. I typically don't buy subscriptions like these for these kinds of apps but I am definitely considering changing my mind b... See more

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Rated 5 out of 5 stars

Awesome website. loads of options and a great way to learn how to work with 'AI' my reasoning for 5 stars is based upon price, versatility and ease of use. Also I would like to add, Pollo AI runs a lo... See more

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Rated 4 out of 5 stars

Excellent AI interpretation of text! I've attempted several extreme tests of different situations with surprisingly good results. I do think they should add a single purchase of credits option for tho... See more

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Rated 5 out of 5 stars

To be honest this website made clearest and smoothest AI generated videos that I've ever seen and I'm so disappointed that i couldn't buy their subscribing. And also their very fast and professional w... See more

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Rated 4 out of 5 stars

Having fun with the system! not perfect, a lot of problems I find rendering multiple people in pictures, single seems fine. picked up one year on sale, and promo code stacked. Disappointed you won't a... See more

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Rated 4 out of 5 stars

As a newbie to image/video generation, pollo.ai has given me the ideal tool to learn about promptsand how how best to generate the images/videos exactly as I want them.

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Rated 4 out of 5 stars

I have been using mainly the image to video feature both on my phone and laptop and it has been a good experience so far. It is fast and easy to use. Though at first, somewhat of a challenge, navigati... See more

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Rated 5 out of 5 stars

Having fun with the system! not perfect, a lot of problems I find rendering multiple people in pictures, single seems fine. picked up one year on sale, and promo code stacked. Disappointed you won't a... See more

Company replied

Rated 5 out of 5 stars

I discover POLO AI as the very useful platform for videos and images creation for such beginners as me. It is easy in work and creates wonderful pictures. I recommend it for every... See more

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Rated 5 out of 5 stars

I have been using Pollo AI for short videos. It is easy to use and works well with simple prompts. Other generators seem to need long drawn out complicated explanations to get even close to what I wan... See more

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Rated 5 out of 5 stars

the softwaer can be fullfilled what we imagine easilly without any distortion. Just drop your prompt as well and let the software do for any kind surprising results

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Rated 3 out of 5 stars

It's easy to use and produces great video effects. The drawbacks are as follows: 1. Daily login reward points are too low, and the cumulative rewards for long-term logins are also too small. 2.... See more

Rated 1 out of 5 stars

This would be a good, honest app/website, but automatically putting people on a yearly subscription instead of a monthly is disgusting, I know I pressed monthly because it came up as £12, but got char... See more

Rated 2 out of 5 stars

The Worst if you input something that could held into problem if you say Make everyone face harry in an photo they do not look at harry they all become Harry like so the AI has no idea if the im... See more

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Rated 1 out of 5 stars

Man kann nachher das video oder foto nicht mehr kostenlos löschen. Ist für immer online für alle sichtbar oder du bezahlst um zu löschen Reply: When I clicked “delete,” it said that I first need to... See more

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Rated 1 out of 5 stars

It is a wondwrful ai tool, but there is no option for low budget students or professionals, actually what price you are showing not allowing our pocket, make free opeions with advertisements or suppos... See more

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Rated 2 out of 5 stars

The AI has a hard time intuiting complex instruction and fails with overly detailed videos. The wait time is understandable being generative AI. But I've waited less for a video from other Apps with... See more

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Rated 1 out of 5 stars

Only did a couple of videos for the trial credits and I got weird hands, body-breaking movements, drifting faces and all the unpleasantries of early generation ai. I mean it was better than the old... See more

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Rated 1 out of 5 stars

Having had success with another AI program, I wanted to try Pollo.ai to convert photos into short videos. I tried one photo and the resulting action was impressive, but rather than copying the two sub... See more

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Rated 3 out of 5 stars

Still has flaws. Doesn't cope well with smiles and front turning to side views sometimes alter the face shape. I find black and white works better than color and, oddly, old photos better than modern.... See more

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Rated 2 out of 5 stars

Great GenAI tool, easy to use, quick but every little task uses up your credit. If you need to do some serious work, you will definitely need more than 800 credits on the Pro package as the 300 will n... See more

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Rated 1 out of 5 stars

used to be the number one ai app, with minimal to no restrictions or censoring. all this changed the last week. they seemed to have introduced a new filtering system, almost anything i add to my p... See more

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Rated 3 out of 5 stars

3 stars, as there are still many interpretation/understanding problems. I ran out of credits trying to get a pulley turning. Impressed by how far it has come, though. Image quality is very, very good.... See more

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Rated 2 out of 5 stars

Some (most?) of models won't work for free credits. Which ones? No idea. The only way is attempting to generate an image and seeing 'This feature is unavailable with your current plan' or not. Pollo... See more

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Rated 1 out of 5 stars

First it was all fine. I've joined because the advertised the use of Googles Nano Banana as UNLIMITED. Perfect to edit a lot of old photos. But after a 4-5 days, the UNLIMITED turned into a paid fea... See more

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Rated 2 out of 5 stars

i asked for a simple image generation and the image was altered by way of ethnicity, style, in fact not a single aspect was correct. Chatgpt did a far better job for free. further to my original re... See more

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Rated 3 out of 5 stars

Not very consistent in picture acceptance. Accepts some images to transform, but rejects similar or even softer ones as having sensitive or forbidden content. He still needs to work on making the righ... See more

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Rated 1 out of 5 stars

OMG, I can not begin to explain what a total ripoff this software is. They drag you into their free software via social media cheesy ads. And hesitantly trying the software, they limit how far... See more

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Rated 1 out of 5 stars

Extremely poor quality. My last review was answered by something that said ''contact support your complaint will be answered within working days. ''They omitted to say how many working days and I neve... See more

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Rated 1 out of 5 stars

I created an account after seeing an ad and mostly out of mild curiosity, When I noticed I couldn't log-in I reached out to customer support, but they said they couldn't be reached on weekends, so I t... See more

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Rated 1 out of 5 stars

No longer able to view projects, turned the desktop website into something akin to a mobile app. Cluttered UI, ultimately making the experience much slower than before.

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Rated 1 out of 5 stars

It´s terrible, it doesn´t matter wich prompt you type on it, it will always add some comical and ridiculous features that will destroy your composition! I´ll neve pay for something that is not yet ac... See more

Company replied

Rated 1 out of 5 stars

I got sucked into an into the eye photo effect. It just did a 1/2 zoom then changed my face to a stock AI face that wasn't mine and did the animation. It bore no resemblance to me at all. All these AI... See more

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Rated 1 out of 5 stars

The people in my photographs didn't look like the people this program generated. The faces were tweeked way too much. First picture was of infant in a playpen black and white with her mother watching... See more

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Rated 2 out of 5 stars

The good thing is that it contains multiple AI models for video generation. BUT: - It costs too much. - The processing times are long. - The work is not satisfactory 2 times out of 3. - The wor... See more

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Rated 3 out of 5 stars

There are still some templates that makes the character unrecognisable. But overall it's okay. Memberships should give more credits, because now it's almost as much as you get for free!

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Rated 3 out of 5 stars

mediocrely makes animation of photos, hand movement is jagged, the image breaks. censored as a coffin stone. prices are high. trial plan is stingy, it is impossible to try out all the functions normal... See more

Company replied


Company details

  1. Software Company
  2. Video Editing Service

Written by the company

Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps. Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

It's easy to use and produces great…

It's easy to use and produces great video effects.

The drawbacks are as follows:
1. Daily login reward points are too low, and the cumulative rewards for long-term logins are also too small.
2. The review process for video extension functions is too strict.
3. There is no multi-person face-swapping function.
4. Sometimes the instructions for generating videos from images are completely ignored, or the review process is too strict.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting! Avoid!!

This would be a good, honest app/website, but automatically putting people on a yearly subscription instead of a monthly is disgusting, I know I pressed monthly because it came up as £12, but got charged £96!!, I'm getting a refund, I don't even want to use this app anymore because of this, stop scamming people! Just be legit and you might have people coming back to use your service!!!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Nice work

easy working

February 10, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!

Rated 5 out of 5 stars

Excellent.

February 9, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!

Rated 3 out of 5 stars

seemed to edit some contents.

February 5, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hello,

We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address [email protected]

Have a good day

Rated 5 out of 5 stars

Fantastic

Fantastic, creative, I am entusiatic!

February 9, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!

Rated 4 out of 5 stars

Very fun and enjoyable

Very fun and enjoyable

February 9, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!

Rated 5 out of 5 stars

Great appGreat app positivity is great loveing…

Great app positivity is great loveing th image i can create

February 9, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

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